Senior Salesforce Admin
at Protegrity

The global data privacy software market is projected to grow from $2.36 billion in 2022 to $25.85 billion by 2029. 

So, if you are searching for an innovative career, then the cybersecurity industry might just be the one for you. Protegrity, an international provider of data protection solutions, is looking for new team members who want to make an impact in a company that prioritizes something we all care about: our privacy.

We need people who recognize the opportunity, can plan effectively, take action and execute in the enterprise marketplace with our intuitive, diverse, and future-forward global teams. 

So, are you up for collaborating with the best in data security?

Join us on this journey and make an impact with one of the top 25 global software providers. We look forward to making our world become a better place with you on our team. 

Apply and discover what’s next today!

Protegrity is seeking a Sr. Salesforce Admin for our Global Sales Operations team. As part of Protegrity’s talented Global Sales Operations team, you will contribute to the development and implementation of operational efficiencies that increase the sales team's output, eliminate technical debt, and contribute to the company's bottom line.

You'll work closely with cross-functional teams to understand business requirements from sales, marketing, and customer support to develop solutions that directly impacts the business. You have a strong Salesforce Admin background and can work both independently on projects and collaborate well as a team member.

A Sr. Salesforce Administrator is responsible for managing and optimizing the Salesforce platform to support business processes, enhance user experience, and ensure data integrity.

Responsibilities:

1. Salesforce Administration & Maintenance: Configure and maintain core Salesforce platform components, including objects, fields, page layouts, record types, custom apps, and process automation (flows, process builder, etc.).
2. Ensure data integrity by implementing validation rules, workflows, and data quality standards.
3. Conduct regular platform audits to identify and fix issues, ensure compliance, and optimize performance. Manage user profiles, roles, and permissions to maintain system security and integrity.
4. User Support: Act as a point of contact for Salesforce related queries, troubleshoot issues, and provide solutions in a timely manner. Partner with the Enablement Team to develop and deliver training programs and documentation for users at different levels to maximize system adoption and effective usage.
5. Process Optimization & Automation: Collaborate with stakeholders to identify business needs and translate them into technical requirements and tickets in JIRA.
6. Develop automated solutions to streamline workflows and improve efficiency, leveraging tools like Flows, Process Builder, and Apex (in coordination with developers if needed).
7. Evaluate and implement new Salesforce features and updates to improve system functionality and support evolving business processes.
8. Data Management & Reporting: Ensure data cleanliness and consistency through routine maintenance, deduplication, and data enrichment. Create and manage dashboards, reports, and KPIs to provide business insights and support decision-making. Oversee data imports, data cleansing, and maintain data migration best practices for any system integration.
9. Collaboration & Stakeholder Management:
10. Partner with business leaders, sales teams, and other departments to understand their needs and provide Salesforce solutions that meet organizational goals. Participate in cross functional project teams to develop, implement, and support CRM initiatives and sales operations. Serve as a liaison between end-users and technical teams to align business needs with Salesforce capabilities.
11. Documentation & Compliance: Document processes, system configurations, and customizations to create a robust knowledge base for future reference. Maintain compliance with internal and external regulations, ensuring all configurations adhere to industry best practices and security standards.

Qualifications:

1. 3-5 years of Salesforce development experience required.
2. Salesforce Admin Certification required.
3. Advanced Admin Certification preferred.
4. Experience working with Marketo,
5. User Experience and User Design experience and certifications preferred.
6. Ability to provide technical knowledge and drive innovation amidst uncertainty and ambiguity.
7. Strong written and oral communication skills, including the ability to present ideas and solutions clearly and effectively.
8. Strong organizational skills: ability to accomplish multiple tasks within the agreed upon timeframes in a fast-paced environment.
9. Bachelor's Degree or equivalent experience required. 

Qualifications:

1. 3-5 years of Salesforce development experience required.
2. Salesforce Admin Certification required.
3. Advanced Admin Certification preferred.
4. User Experience and User Design experience and certifications preferred.
5. Ability to provide technical knowledge and drive innovation amidst uncertainty and ambiguity.
6. Strong written and oral communication skills, including the ability to present ideas and solutions clearly and effectively.
7. Strong organizational skills: ability to accomplish multiple tasks within the agreed upon timeframes in a fast-paced environment.
8. Bachelor's Degree or equivalent experience required. 

Why Choose Protegrity:

1. We offer a highly competitive compensation and benefits package as well as the excitement, challenges, and rewards of a fast-growing, entrepreneurial company.
2. Become a member of a leading Data Protection, Privacy and Security company during one of the best market opportunities to come along in a generation.
3. Competitive Compensation/Total Reward Packages that include:
4. Health Benefits (Health/Dental/Vision)
5. Paid Time Off (PTO)
6. Work on global projects with diverse, energetic, team members who respect each other and celebrate differences.
7. Remote workforce

Working Model:

1. This role is available as fully home-based and generally would require you to attend on-site meetings only occasionally based on business needs. In certain circumstances the work model may change to accommodate business needs.

$126,000 - $145,000 a year

For residents of CA, WA, NY, and CO, the pay range for this position is $126,000-$145,000. This range reflects the minimum and maximum base salary for this position plus any variable earnings, if applicable to the position. The individual compensation may be dependent on a variety of factors, such as geographic location, level, job-related knowledge, skills, and experience, and performance.

Should you accept this position, you must consent to and pass a Background Investigation, which includes (subject to country law), extended education, and additional criminal and civil checks.

We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.

Please reference Section 12: Supplemental Notice for Job Applicants in our Privacy Policy to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Protegrity USA, Inc., or its parent company, subsidiaries or affiliates, and the purposes for which we use such personal information.

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