Senior Salesforce Administrator
at Hearth

About Hearth

Hearth is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 14,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.

Backed by 8VC, Founders Fund, and other prominent leaders in Silicon Valley, Hearth has raised over $50M and is one of the fastest growing companies in the home improvement space.

The Mission

To us, the home improvement contractor is a true embodiment of the American Dream – skilled craftspeople who choose to start their own business to build a better life for their families and their communities. 

While home improvement professionals power a $500 billion per year industry and protect the homes of millions of Americans, they are typically overlooked by Wall Street and Silicon Valley, and are one of the most underserved, undercapitalized, and written-off segments of entrepreneurs.

We built Hearth to tip the odds of success in their favor. Hearth is a seamless digital toolkit that helps home improvement pros win more projects, grow their sales, and save time running their business. In the last six years, we’ve built an industry-leading technology platform (Financing, Payments, Quotes, Contracts, and Banking), work with over 15,000 contractors, and have funded over $500 million in additional projects for home improvement pros. And, we are just getting started.

Your Mission

We are looking for a motivated, driven, and solution-oriented Senior Salesforce Administrator to join our Revenue Operations Team. This role is an opportunity to gain exposure to a wide variety of challenges, processes, and data while working with a cohesive team of Salesforce and Revenue Operations professionals. While this opportunity offers opportunities to learn and grow, it is a mid-level role that requires a minimum of 3 years of Salesforce administration experience.

Here's what you'll do:

1. Develop, build, and deploy new business processes and improvements in our Sales and Service Cloud platforms. 
2. Execute the day-to-day configuration, support, maintenance and improvement of our platform.
3. Learn about the business needs of our stakeholders and apply deep knowledge of Salesforce to recommend solutions, design and build processes and automation, and implement and improve new and existing integrations.
4. This role works closely with every department in the organization to help improve workflow, automate repetitive tasks, troubleshoot errors and blockers, and increase efficiencies.
5. Own changes to and the maintenance of sales engagement (HVS), omni-channel, digital engagement, and the salesforce side of tools and integrations that are connected to the platform
6. Communicate requests, changes, and project progress to maintain cohesive working relationships and system integrity

Here's what were looking for:

1. Salesforce Certified Advanced Administrator
2. 3+ Years of experience working as as a Salesforce Administrator
3. Strong understanding of Salesforce declarative tools in Salesforce Lightning

What Makes You Stand Out:

1. Certifications -
2. Sales Cloud Consultant
3. Service Cloud Consultant
4. Experience with JIRA and third party tools such as Outreach, Dialpad, Calendly, and Zapier
5. Display of strong business acumen from experience with a full-cycle deployment, stakeholder management, end user management, etc.

Benefits

1. Mission-driven, values-based culture.
2. Competitive pay.
3. Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
4. Generous PTO, plus paid company holidays.
5. Stock options.
6. Medical, dental, and vision options.
7. 401(k)
8. Free Employee Assistance Program
9. Parental Leave Program
10. Pet Insurance

Location:

This role will be located in NYC along with the rest of the technical Hearth team, the CEO, and other key roles in the business. Hearth believes in the energy, connection, and serendipity of in-person/hybrid work culture (3+ days/week) for builders who are committed to building truly innovative software and making a significant positive impact in the world.

More About Us

Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider for employment qualified applicants with arrest and conviction records.

The pay range for this role is:

115,000 - 140,000 USD per year (New York)