Salesforce Administrator
at Holmes Murphy & Associates

Are you an experienced Salesforce Administrator looking to grow your career? Do you thrive in a dynamic, innovative environment where your skills can make a real impact? If so, Innovative Captive Strategies (ICS) is looking for you!

Innovative Captive Strategies is a leader in providing tailored captive insurance solutions that empower our clients to achieve their financial goals. We are dedicated to excellence, innovation, and building strong, meaningful relationships with our clients. At ICS, we believe in fostering a collaborative and high-performance culture where every team member can grow and succeed.

We are looking to add a Salesforce Administrator to join our Innovative Captive Strategies team in Waukee, IA. Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal communication skills, and a love of learning.

Duties:

1. Handle all aspects of user and license management including new user setup, roles, profiles, permissions, public groups, OWD, sharing rules
2. End user support including troubleshooting errors
3. Salesforce configuration changes, including (but not limited to): Object and field creation, page layouts and lighting pages, record types, custom settings
4. Monitor End user Adoption and propose ideas to further drive Adoption
5. Keeping up with new Salesforce features and functionality and providing recommendations for process improvements
6. Performs special projects and other duties as requested.

Knowledge, Skills, and Abilities:

1. Available and responsive to questions
2. Excellent relationship building skills and Ability to interact with users at All levels
3. A Desire to implement best practice solutions
4. A Desire to further learning of the Salesforce Platform
5. Ability to work both independently and collaboratively with data systems teams
6. Excellent oral and written communication skills
7. Basic knowledge of business practices
8. Ability and willingness to pursue relevant designations and/or continuing education, as appropriate.
9. Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.
10. Strong preference for experience with Java in school or work settings.

Qualifications:

1. Education: A Bachelor’s degree in computer science, information systems, or a related field is preferred.
2. Programming Languages: Strong preference for experience with Java in school or work settings.
3. Experience: Minimum 0-2 years’ Salesforce experience. Work towards your Salesforce Administrator Certification

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:

1. Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
2. Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
3. 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
4. Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
5. Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
6. DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
7. Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
8. Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

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