Salesforce Solution Specialist I
at Oak Street Health

Company: Oak Street Health 

Title: Sr. Analyst I, Salesforce

Location: Treehouse

Role Description:

The Salesforce Business Analyst reports to the Director, Salesforce, and is responsible for collaborating closely with business stakeholders and ensuring that Salesforce development drives workflow/reporting improvements that enable teams to achieve their strategic business objectives. 

Core Responsibilities:

The key responsibilities for this role are as follows:

1. Supports the Director, Salesforce in managing the Salesforce development lifecycle, which includes:
2. Analyzing business and user needs and preparing detailed business requirements, from which user stories will be written
3. Preparing status updates and communicating with stakeholders as needed
4. Testing new and updated functionality to verify that desired results are achieved
5. Prepare requirements, solution, and supporting documentation (i.e. use cases, user stories, process flows, business rules, UI mock-ups)
6. Develop and maintain system-related documentation, including application SOPs
7. Other duties assigned.

What are we looking for?

We are looking for candidates with:

1. 2-3 years experience as a business analyst/product manager, or a related role 
2. Background in 'agile' software development methodology highly preferred
3. Working knowledge of CRM database management, specifically Salesforce
4. Ability to prioritize multiple tasks and develop strong interdepartmental and cross- functional working relationships within a collaborative team environment 
5. Proficient with MS Word, Excel, and Visio
6. Undergraduate degree
7. Some travel required (10%)
8. US work authorization
9. Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

1. Radiating positive energy
2. Assuming good intentions
3. Creating an unmatched patient experience
4. Driving clinical excellence
5. Taking ownership and delivering results
6. Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

1. Mission-focused career impacting change and measurably improving health outcomes for medicare patients
2. Paid vacation, sick time, and investment/retirement 401K match options
3. Health insurance, vision, and dental benefits
4. Opportunities for leadership development and continuing education stipends
5. New centers and flexible work environments
6. Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health