Salesforce Developer
at Madison Square Garden Entertainment Corp. (MSGE)

Location: New York City, NY

Position Type: Full-time

Req ID: 25718

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com. 

Who are we hiring?  

The Salesforce developer is responsible for designing, developing, and maintaining custom solutions within the Salesforce platform to meet business needs. This role involves writing and enhancing Apex code, building, and improving complex flows, and creating/enhancing integrations with third-party systems to automate processes and augment functionality. The Salesforce developer will collaborate with the rest of the CRM team as well as business stakeholders to gather requirements and ensure the Salesforce environment supports efficient sales, service, and operational processes. Additionally, the Salesforce Developer is involved in testing, debugging, and deploying custom solutions while ensuring best practices in performance, security, and data integrity are followed.

What will you do? 

1. Responsible for SFDC Change Management and Source Control (Github).
2. Responsible for management of Salesforce deployment cycles. Experience with Salesforce CLI.
3. Provides advanced technical support and troubleshooting strategies for all sales and operations-related technology.
4. Responsible for integrations required within the Salesforce ecosystem. Experience with integration methods/types (REST, SOAP).
5. Write, test, and deploy Apex classes, triggers, and asynchronous processes to extend Salesforce functionality.
6. Ensure that custom developments, including Apex code and Flows, are thoroughly tested, and documented before deployment.
7. Work closely with the CRM team to create, customize, and manage Salesforce Flows to automate business processes and streamline user interactions without code when possible.
8. Stay updated with Salesforce releases, new features, and best practices to continuously improve your skills and the system’s functionality.
9. Advanced SOQL/SOSL skills are preferred.
10. Experience with SFMC
11. Experience with CPQ
12. Data Cloud experience preferred.
13. Familiarity with a diverse range of Salesforce tools.

What do you need to succeed?  

1. Bachelor’s degree required
2. 4+ years of experience
3. 3+ years of Software engineering skills with Force.com Platform
4. Force.com Certified Administrator Certification desired
5. Force.com Certified Developer Certification desired
6. Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
7. Excellent organizational, verbal, and written communication skills
8. Proven ability to drive and achieve results
9. Advance knowledge of GitHub deployment cycles and SFDX CLI commands
10. Ability to work both independently to troubleshoot and problem-solve
11. Ability to adapt to shifting priorities and open to learning new ways of working
12. Ability to be a reliable team member, capable of effective collaboration to achieve our shared goals across teams, departments, and companies
13. Ability to communicate effectively at all levels of the organization, tailoring the message based on the purpose, audience, and channel
14. Ability to embrace change with a flexible mindset, even if the way forward isn’t clear

#LI-Onsite

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.