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Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.
Job overview:
The Salesforce Administrator – CPQ Systems plays a critical role in supporting Ross’ go-to-market strategies by enabling seamless operations across CRM (Salesforce.com), CPQ (Apttus/Conga), and other commercial platforms. This role serves as a key partner to both the Sales and Product Management teams, ensuring system functionality aligns with business objectives and enhances operational efficiency. In collaboration with the Product team, the Salesforce Administrator manages day-to-day system and product setup activities, including the creation and configuration of various product types (e.g., standalone, bundles). They proactively troubleshoot quoting and ordering issues, assist with pricing configurations, and recommend enhancements to CRM and CPQ processes that improve product marketing and sales enablement. On the Sales side, the Salesforce Administrator provides hands-on support to resolve quoting, pricing, and ordering challenges, while also contributing to the development and refinement of client-facing proposal documents. With a strong focus on process optimization, this role continuously improves workflows and documentation and will eventually lead strategic projects related to Salesforce and CPQ system enhancements.
Who you report to: Manager, Commercial Operations – CPQ Systems
What the job is all about:
Who you are:
Education & Experience
Technical Proficiency
Analytical & Problem-Solving Skills
Communication & Collaboration
Project & Process Management
Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
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