Salesforce Administrator- project specialist
at West Shore Home

Position: Salesforce Administrator- project specialist

Location: Mechanicsburg, PA (ONSITE)

Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)

Who We Are:

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose of Position:

As a Salesforce Administrator- project specialist at West Shore Home, you will help design, customize, and modify Salesforce and related Business Systems (ERP, CPQ, backup solutions, call center software, calendar tools) to support the organization’s evolving operational needs.

Key Role Accountabilities:

1. Drive business integrations and transformations in Salesforce and related Business Systems (ERP, CPQ, backup solutions, call center software, calendar tools, etc) across the company as we continue to grow and open additional locations.
2. Independently manage and execute multiple, simultaneous projects and project-related tasks as directed by Business Systems Project Managers, ensuring high-quality, timely delivery within an Agile development framework.
3. Develop and sustain custom objects, custom fields, picklists, page layouts, workflows, flows, process builders, approval processes, validation rules, custom tabs, reports, dashboards, and email templates according to application requirements that directly improve system functionality and streamline critical business processes.
4. Support and collaborate with the Business Systems Support Team as needed for system troubleshooting and optimization.

Minimum Requirements:

1. Active/current Salesforce.com Administrator certification required. Salesforce Advanced Admin or App builder certification is strongly preferred or required within 12 months.
2. 2+ years of cross-functional systems experience- ERP, CPQ, backup solutions, call center software, calendar tools, etc.
3. 2+ years of Salesforce administration experience in a business environment, with an understanding of different business units and what they need.
4. Proven Experience designing Salesforce custom objects, custom fields, picklists, page layouts, workflows, flows, process builders, approval processes, validation rules, custom tabs, reports, dashboards, and email templates according to application requirements.
5. Knowledge of the standard capabilities of Salesforce and have successfully expanded on those capabilities with custom automation, integrations, and packages.

Benefits:

1. Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
2. 401(k) retirement plan with company match
3. HSA plan with company match
4. Paid holidays and paid time off (PTO)
5. Employee Referral Program
6. Employee Discount Program
7. Paid training and unlimited professional growth potential

Please note: Applicants must be authorized to work in the United States at the time of their application on a full-time basis. The Company will not sponsor applicants for work visas.

Compensation:

1. The approximate salary range for this position is $75,000-110,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Culture and Community:

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home^® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

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It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.