Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Salesforce Administrator who can translate functional requirements into technical requirements, and communicate with the internal technical teams and other stakeholders utilizing the Salesforce platform

What you'll do:

As a Senior Salesforce Administrator, your key area of responsibility will be to manage the ongoing development of Geotab’s Salesforce platform, to enable effective and efficient execution of sales and support best practices through the delivery of user support, case management, data management, configuration, and development.

How you'll make an impact:

1. Configure and administer Salesforce enterprise edition.
2. Guide business leaders and other stakeholders to define key problems and propose appropriate process and technology solutions in a structured manner.
3. Outline business requirements, define use cases, user interfaces, and test scenarios in collaboration with subject-matter experts.
4. Produce detailed technical specifications including, but not limited to: tables attributes, data validation rules, automation logic and code examples.
5. Manage the maintenance of the Salesforce platform, and associated CRM system(s) to ensure data quality and security.
6. Maintain and customize Sales Cloud, Service Cloud, Marketing Cloud, Knowledge and Communities applications.
7. Implement enhanced functionality as new needs and use cases arise.
8. Manage operational requests and troubleshoot issues.
9. Work with the Learning Centre to develop training materials and provide training and support to SalesForce.com end users.
10. Maintain database for integrity and accuracy, including cleansing and duplicate record management.
11. Develop and test new functionality and customization or enhancements.
12. Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
13. Oversee all technical aspects of Salesforce including data migrations, data quality, systems integrity, third-party applications, and AppExchange products.

What you'll bring to the role:

1. 5-8 years of experience in Salesforce Administration.
2. Experience acting in design or advisory roles related to implementation of platform applications, and participating in projects involving significant scale and business change across multiple departments.
3. Strong understanding of business process reengineering and change management principles.
4. Experience working in a SCRUM or Agile environment is highly valued.
5. Basic understanding of project management principles.
6. Ability to interpret business requirements and to estimate workload.
7. Experience in implementation and documentation preferred.
8. High accuracy and meticulous attention to detail.
9. Ability to work well under pressure and respond to fast changing priorities and deadlines.
10. Highly organized and able to manage multiple tasks and projects simultaneously.
11. Superior analytical skills with the ability to problem solve well-judged decisions.
12. Team player with the ability to engage with all levels of the organization.
13. Technical competence using software programs, including but not limited to, Google Suite for business (Sheets, Docs, Slides).
14. Experience with Field Service Lightning is a plus.
15. Entrepreneurial mindset and comfortable in a flat organization.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab:

Flex working arrangements

Home office reimbursement program

Baby bonus & parental leave top up program

Online learning and networking opportunities

Electric vehicle purchase incentive program

Competitive medical and dental benefits

Retirement savings program

*The above are offered to full-time permanent employees only

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.

The annual base salary for this position is anticipated to be the range listed below. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position would depend on a variety of factors such as but not specific to skills, qualifications, education and overall experience, including the location the applicant lives or intends to live while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.

Hiring Range

$101,600 - $132,000 CAD