Salesforce Administrator
at CRH Americas Corporate

Job ID: 521788

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

Job Summary

We are seeking a Salesforce Administrator to join our team and assist with the ongoing design, development, optimization, and support of our mature Salesforce platform. The ideal candidate will serve as a system administrator for Salesforce and be involved in daily operations, enhancements, and complex configurations. This role requires a deep understanding of Salesforce best practices, a strong business acumen, and the ability to partner with cross-functional teams to deliver scalable CRM solutions. The primary function of this role is to participate on product teams to enhance SFDC functionality.

Job Location

This is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta.

Job Responsibilities

1. Partnering with the Solution Architects and Business Analyst to understand the design and outline what is needed to configure Salesforce and deliver solutions.
2. Attend daily scrums and keep management informed of progress on stories/tasks in JIRA.
3. Stay up to date with Salesforce releases and evaluate new features for potential use.
4. Execute configuration changes in Dev org and work with Release Management team to deploy to Sandboxes and Production.
5. Develop ad-hoc reports as requested by user groups or stakeholders.
6. Assist with QA and training as needed.
7. Assist with support (Level 3) as needed.
8. Assist with defining and maintaining best practices including naming conventions of fields, report folders, dashboards, etc. to improve system usability.
9. Perform ongoing system administration including, but not limited to:

1. Design, build, and maintain Salesforce configurations including custom objects, custom fields, validation rules, process flows, LEX pages, lead assignments, case notifications, email templates, list views, Dashboards, sites, custom buttons/actions, record types, etc.
2. Manage security settings and conduct regular security/configuration audits.
3. Perform audits of data to uncover data integrity issues and/or opportunities for process improvement.
4. Performs manual or automated data entry/data clean-up as required

Job Requirements

1. 3+ years of experience as a Salesforce Administrator in a complex org
2. Salesforce Administrator Certification (ADM 201) required; Advanced Administrator (ADM 211) preferred.
3. Proven experience with declarative Salesforce tools (Flows, LEX pages, Validation Rules, etc.).
4. Strong understanding of Salesforce architecture, security model, and data model.
5. Experience working in a Salesforce org with integrations, APIs, and third-party apps.
6. Excellent problem-solving and analytical skills.
7. Strong communication and presentation skills
8. Ability to work independently and as part of a team in a fast-paced environment.
9. Strong organizational skills.
10. Experience with Sales Cloud, Service Cloud, Manufacturing Cloud, Data Cloud, Revenue Intelligence, CRMA
11. Experience working in an Agile environment.
12. Additional certifications (Platform App Builder, CPQ Specialist, or Advanced Administrator).
13. Familiarity with tools like JIRA, CPQ, Tableau, and Conga.
14. May require up to 20% travel

Compensation

1. Base salary - $80,000 - $100,000
2. 401k plan
3. Short-Term/Long-Term Disability
4. Life Insurance
5. Health, Dental, and Vision Insurance
6. Paid time off
7. Paid Holidays
8. Opportunity for annual bonus