Salesforce Administrator
at Tactile Medical

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

We are seeking a Salesforce Administrator with deep expertise in the Salesforce platform and a strong ability to connect business strategy with scalable, well-designed solutions. This person will collaborate closely with stakeholders at all levels and work in tight partnership with other Salesforce team members to ensure cohesive, high‐quality solution design and execution. The ideal candidate can translate complex technical concepts into clear, accessible language, explain solution options and trade‐offs, and guide teams toward decisions that support both immediate needs and long‐term business objectives.

RESPONSIBILITIES:

Perform user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, territories, and sharing rules.

Handle daily support requests and troubleshooting, resolving user issues quickly and maintaining high levels of customer service

Build, optimize, and maintain declarative functionality and automation including, but not limited to, page layouts/lightning record pages, validation rules, record types, reports & dashboards and Flows.

Data management including data import/export, data quality improvement, deduplication, and data security practices.

Sandbox environment management

Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

Collaborate with senior team members to ensure alignment on solution design and long-term platform strategy

Create functional and technical documentation

Monitor and improve user adoption

REQUIREMENTS:

Bachelor's degree in Computer Science or equivalent experience

Strong Salesforce product knowledge and at least 2+ years of hands-on Salesforce Administration with Sales Cloud, Service Cloud and other solutions

Certified Salesforce Administrator

A proactive attitude to platform enhancements

Excellent relationship-building skills

Ability to communicate with stakeholders at all levels

Ability to create functional and technical documentation

Available and responsive to questions

Preferred but not required:

Experience with Salesforce Health Cloud

Experience with Salesforce Field Service

Experience with software development and deployment tools such as ADO and Gearset

Understanding of basic triggers/Apex code knowledge

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range

$81,400 - $113,925 USD

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