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Salesforce Engineer
Podium
Role: Developer
Location: Lehi, UT
Remote: No

DESCRIPTION

Podium is out to power the modern relationship between businesses and customers. We do this through technology that makes interacting easy and convenient for everyone. Utilizing popular communication channels, Podium helps power everyday communication, generate reviews and feedback, and gain insight into the overall customer experience. From small business to the enterprise, Podium is trusted by over 11,000 businesses and 100,000+ users to provide personalized interaction at scale.

As a salesforce engineer at Podium you will participate in optimization of our internal systems and operations around Salesforce.com. You will be a critical part of refining Podium’s  growing business by providing scalable data storage methods and code. If you are someone who is passionate about building a business, values efficiency and creative problem-solving merging quantitative and qualitative metrics, and thrives in a fast-paced, open environment, then this is the right role for you!

 

RESPONSIBILITIES

  • Participate in building the Podium Business Applications Department
  • Help maintain and improve development and deployment processes
  • Participate in Code Reviews
  • Develop on the  Force.com platform using APEX, SOQL, Lightning and other Force.com technologies
  • Participate in the planning, management and execution of systems projects
  • Build and maintain integrations with vendor applications and the Podium product

 

REQUIREMENTS

  • Proven success as a Salesforce Engineer with 5+ years experience
  • Salesforce Platform Developer 1 certification preferred
  • Strong background in CRM technology
  • Experience with Horoku a bonus
  • Experience customizing Salesforce CPQ is preferred
  • Experience with ERP integrations (Netsuite) is a bonus
  • Have a passion for delivering valuable, meaningful and data-driven solutions using technology
  • Proficient ability to understand and use code versioning tools such as Git
  • Strong creative problem-solving
  • Ability to understand and adapt to rapidly changing priorities in a high-growth environment
  • Strong integration & ETL experience 

 

BENEFITS

  • Open and transparent culture
  • Awesome opportunities for growth
  • Unlimited Vacation Time 
  • Great medical / dental benefits
  • Weekly free lunches
  • Swag

 

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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Summer Intern- Salesforce Administration
AbleTo
Role: Administration
Location: New York, NY
Remote: No

Overview

AbleTo, Inc. is a market leader in providing technology-enabled behavioral health care. AbleTo has been treating patients for over six years, and improves patient outcomes and lowers costs by providing treatment that integrates behavioral and medical health care. AbleTo's structured therapy programs strengthen medical recovery and self-care among members with chronic or complex clinical needs. AbleTo analytics, coupled with our multi-channel engagement platform, identify and engage members with unmet, often undiagnosed, behavioral health needs. A proprietary platform connects individuals and their care teams with AbleTo licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. AbleTo programs are clinically proven to improve both behavioral health and medical outcomes while lowering overall spending for higher-cost, higher-risk members. AbleTo's investors include .406 Ventures, Sandbox Industries, HLM Venture Partners, Horizon Healthcare Services, Inc., Bain Capital Ventures, Aetna Ventures, Optum Ventures.

 

Intern Objectives: To understand the intricacies of a position as a salesforce administrator / business analyst both day to day objectives / priorities as well as project development.

Responsibilities

  • Monitor ticket system for any and all tickets that will need to be handled while also taking tickets on skills in administratio
  • Create fields and objects in sandbox
  • Assist in various projects that the department will have at that time
  • Create a project independently and act as the lead on project from start to finish

Qualifications

Experience: Associates Degree, Salesforce.com Admin Certification

 

Competencies: Must have salesforce trailhead badges in sales,service and general administration. Must have a functional understanding of both Apple / Windows OS. Must have functional experience with salesforce data loader


 

AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.

 

Upon the acceptance of an offer to enter into this agreement, AbleTo requires the satisfactory completion of reference and background checks and successful completion of drug testing in accordance with local, state and federal laws.

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Jr. Salesforce Developer
VSP Global
Role: Developer
Location: Rancho Cordova, CA
Remote: No

Are you eager to use your stellar programming skills to help a global technology organization launch SalesForce in new areas of the business? Join our global SalesForce development team in Rancho Cordova, CA, where you’ll make big business impacts at one of the world’s largest healthcare companies, VSP Vision Care.

 

At VSP, we help people see—through our doctor network, clients, members, and employees. Currently, we use SalesForce to support our network of more than 38,000 doctors in the U.S., and we’re looking to hire a SalesForce Developer who can streamline the support we provide to our more than 82 million Vision Care members in the U.S. by leading the research, development, and integration of SalesForce for our national Customer Care teams. In this role, you’ll also:

  • Design, develop, maintain, enhance, test, and implement solutions on the Salesforce Platform to meet business needs across all lines of business at VSP Global
  • Participate in all phases of Salesforce development life cycle including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, and support
  • Work in the Salesforce.com development environment which includes custom objects, workflows, validation rules, triggers, the Force.com IDE, SOSL, SOQL, and web services
  • Administer, customize, and configure Salesforce features including, but not limited to, Security, Profiles, Role Hierarchy, Users, Page Layouts, Record Types, Workflows, Reports and Dashboards, Approvals, Object Relationships, Fields, Validation rules, Custom apps, etc.
  • Audit, identify, and resolve data integrity issues and data migration using tools such as duplication management, DemandTools, and the Force.com DataLoader

The minimum qualifications for this role include:

  • Bachelor’s degree in related field or equivalent experience
  • Minimum of 5 years’ experience in IT development
  • Minimum of 2 years’ Salesforce development experience
  • Knowledgeable in standard functions of Salesforce Sales Cloud, Service Cloud, Marketing, Collaboration and Community Clouds

 

Preferred skills and experience for this role include:

·         Understanding of SFDC MVC architecture

·         Experience with Visualforce pages, Apex class development, Triggers, and API integration

·         Experience with Salesforce.com SOAP and REST APIs, Bulk API and Metadata API

·         Proficiency with declarative development tools such as workflow rules and field updates, approval processes, escalation and assignment rules, process builder, and visual flow

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Salesforce Solution Manager
University of Arizona
Role: Administration
Location: Tucson, AZ
Remote: No

Position Summary

University Information Technology Services (UITS), within the University of Arizona, is seeking a Salesforce Solution Manager (Manager, Information Technology) to support the implementation of an enterprise CRM platform.

Reporting to the Executive Director, the Salesforce Solution Manager is responsible for the health, quality, performance, security, and ongoing sustainability of products built out on the Salesforce platform; direct reports personnel management; leadership of the Salesforce development and maintenance teams; and creation of the Salesforce development shop within UITS. They will also work with a supportive and fast-paced team building the latest Salesforce technologies with opportunities to continue to develop knowledge and skills. Partnering with others on the Enterprise CRM management team, the Salesforce Solution Manager guides technology delivering in support of UA’s strategic constituent management efforts.

The University of Arizona’s recently approved strategic plan (https://strategicplan.arizona.edu/ ) outlines a bold vision for University’s role in leading research innovation and knowledge creation in the Fourth Industrial Revolution (4IR). The Enterprise CRM program will serve a critical role in enabling this vision by providing the foundation for optimizing University’s relationships with students, alumni, industry and government partners, and our communities. The Salesforce Solution Manager (Manager, Information Technology) will be on the ground floor of launching this mission critical initiative.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAUtuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities

•Responsible for providing personnel and technical thought leadership to support the technical configuration, maintenance, and oversight of the University-wide enterprise CRM application.
•Manage Salesforce team direct reports and consultants in the configuration, coding, maintenance, and support of Salesforce components, products, integrations, and reports. 
•Responsible for managing cross-functional responsibilities while working closely with technical resources, functional stakeholders, Project Managers and other Product Owners to implement products and services on the Salesforce Platform.
•Select, engage and coordinate, where appropriate, with third party vendors/tools to extend the core features of the Salesforce platform to meet the needs of the Solution design specifications.
•Builds and maintains a high performing and agile Salesforce development and maintenance shop within UITS.
•Promote and facilitate the professional development of the UA CRM team: Salesforce administrators, developers, analysts and QA professionals. 
•Inform business and technical objectives to set appropriate expectations of the Salesforce platform, and define criteria for success.
•Work with Enterprise Architect in charge of integrations and the Business Architect in charge of product strategy, establish an enterprise architecture stack that includes the CRM system and its functions.
•Create, standardize, and govern “best fit for purpose” guidelines for the CRM system.
•Identify, recommend, and execute changes to business and technical processes, configuration, and other aspects of the Salesforce.com/CRM service.
•Advanced technical support for Salesforce.com-related services and to UA clients experiencing issues with Salesforce.com/CRM and other administrative systems services.
•Optimize the use of the Salesforce platforms and related infrastructure, including implementing improvements, identifying and building new applications, and eliminating elements no longer aligned with the goals for the CRM.
•Evaluate, explore, and introduce new approaches, techniques, technologies, and industry standards for the CRM solution.
•Additional duties as assigned.

Knowledge, Skills, & Abilities

•Ability to work with limited guidance in a team environment.
•Ability to make informed decisions on configurations.

Minimum Qualifications

•Bachelor’s degree and five years of related experience, including managerial/supervisory experience, or a comparable combination of education, training, and/or experience.
•Experience managing software development on an enterprise platform like CRM, ERP, etc., using both waterfall and agile methodologies.
•Ability to effectively communicate in person and in writing.

Preferred Qualifications

•Experience managing a Salesforce development and maintenance team.
•Experience gathering and developing business requirements.
•Experience in implementing cloud-based solutions.
•Experience delivering quality software through agile development processes
•Salesforce Certifications.

FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Computer, Engineering and Technical
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay $98,000 - $105,000, DOE
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

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Salesforce Administrator
Namely
Role: Administration
Location: New York, NY
Remote: No

We’re looking for someone passionate about Salesforce and business process automation - looking to grow their skills set at Namely. At Namely we use the full customer life cycle in Salesforce - Leads, Accounts, Opportunities, Quotes, Products, Support cases - Billing - you’ll have the opportunity to deepen your knowledge in all aspects. You will have 1-2 years of experience working as a Salesforce Administrator and have experience designing, configuring, and customizing Salesforce. You should have a strong enablement mindset, be willing to train end-users, and work with stakeholders of all seniority levels. Your main goal will be to ensure responsive turn around on support tickets while working with departments to build for scale.

Administration & Optimization:

  • Administer and configure Namely’s Salesforce Org based on best practices
  • Manage all support requests and the administrative needs of our users
  • Manage user roles, profiles, security, workflows, processes, interfaces, and process flows
  • Design, develop, and maintain complex workflows rules, validation rules and custom automation, etc.
  • Understand business needs across Namely and clearly translate them into business and functional user requirements
  • Identify opportunities for application optimization, redesign, or development
  • Be a student of Salesforce; evaluate new tools as they become available and implement where appropriate
  • Collaborate with cross-functional teams on new feature technical design, technical requirements, limitations, and implementation
  • Prepare and configure functional prototypes

Data & Analytics  

  • Troubleshoot & train and manage reports and dashboards based on KPIs for stakeholders, and ad hoc reporting support upon request
  • Audit, uncover, and resolve data integrity issues on a continual basis within Namely’s Salesforce Org and with systems that integrate with it, such as Namely, NetSuite, etc.
  • Perform mass data imports/exports using API or various import tools

Responsibilities  

  • 1 - 2 years of experience as Salesforce Administrator
  • Proficiency in SFDC performing tasks such as: security settings, workflow rules, custom object creation, reports and dashboards
  • Demonstrable skills in gathering and translating business requirements into actionable project plans
  • Flexible in the face of changing priorities, with the ability to multitask, and handle urgent interruptions with high level of professionalism and a positive attitude
  • Excellent analytical, process design and problem solving skills, combined with strong business judgment and demonstrated project management experience
  • Self-motivated with excellent communication, interpersonal and organizational skills
  • Ability to coordinate with implementation partners, other IT managers and internal stakeholders in providing solution suggestions and constructive feedback

Nice to Haves

  • Salesforce Administrator ADM-201 certification a plus
  • Experience with Salesforce CPQ, JIRA, Netsuite or Zuora a plus
  • Understanding of the SaaS subscription model and Annual Recurring Revenue is a big plus!

About Namely

Namely is the first HR, payroll, and benefits platform employees actually love to use. People are at the center of everything we do—from our platform to our staff. Why join us? We believe every company and every employee deserves a great workplace, supported by HR technology they use and love. Most importantly, we believe in giving you the tools you need to do the best work of your career.

We invite you to fill out the EEO survey below as part of our ongoing diversity initiatives at Namely.  Your participation in the survey is completely optional and voluntary, and none of the information you provide will be considered in the hiring process or with respect to any employment decision made by Namely.  Namely will have access only to anonymized data submitted through these surveys.

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Salesforce Business Analyst
CrowdStrike
Role: Administration
Location: Remote, United States
Remote: Yes

About CrowdStrike
CrowdStrike is the leader in cloud-delivered next-generation endpoint protection, threat intelligence, and pre- and post-incident response services. CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent. We are one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies. Our growth and innovation are driven by incredible employees who deliver unmatched customer success.   

Today, the company continues to drive major innovations around AI/machine learning, behavioral-based prevention and detection, etc. to stay ahead of adversaries.   We stand so strongly behind our breach protection capabilities that we established an EPP Complete warranty of up to $1 million if a breach occurs within a customer’s protected environment.  

We have received a number of exciting awards including:

  • June 2018: Forrester Research, one of the leading industry analyst firms, named CrowdStrike a “leader” in The Forrester Wave for Endpoint Security Suite.
  • June 2018:  Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google), achieving a valuation of more than $3 billion.
  • April 2018:  CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.
  • January 2018: Awarded #1 in the Visionaries quadrant of the 2018 Gartner Magic Quadrant for Endpoint Protection Platforms.
  • October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine.

About the Role 
CrowdStrike is looking for a Business Systems Analyst to join our fast growing Business Systems team. In this role, you will work closely with business partners to align technology solutions with business needs. Based on a deep understanding of the business, you will be responsible for designing, managing, and improving our Front Office systems centered around Salesforce.com. With your technical expertise, you will implement business applications and influence the design of features that enable our Sales, Marketing, Finance and Customer Success teams. You will also define the scope of technical projects and oversee execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.

What You’ll Do

  • Partner with business stakeholders to prioritize, coordinate and execute Business Systems projects and enhancements.
  • Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions.
  • Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications.
  • Create and maintain project, application and architectural design documents and Salesforce.com development best practices.
  • Work to drive adoption and alignment across the company’s business processes and systems
  • Ensure the consistency and quality of data across the company.
  • Use and recommend best practices while delivering scalable high quality solutions.

What You’ll Need 

  • Bachelor's degree (technical degree preferred).
  • 5+ years of experience implementing, configuring and administering SaaS business systems for a software company.
  • Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.
  • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
  • com certification (Administrator, Advanced Administrator) preferred but not necessary.
  • Passion for creating a frictionless end user experience.
  • Proven ability to work creatively and analytically in a problem-solving scenario
  • Strong knowledge and understanding of the Salesforce.com platform, eco-system and best-practices

Benefits of Working at CrowdStrike 

  • Competitive compensation + Stock Options
  • 401k
  • Competitive Vacation Policy
  • Paid parental leave 
  • Competitive Health, dental, and vision benefits for you and your family
  • We embrace distributed work and flexible work hours
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats 
  • Regular team activities, including happy hours, community service events

CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. 

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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Salesforce Developer
Eating Recovery Center
Role: Developer
Location: Denver, CO
Remote: No

PRIMARY FUNCTION: 

The Salesforce Developer position will contribute to the effective development and enhancement of the Eating Recovery Center Salesforce environment by ensuring the timely and effective delivery of Salesforce requirements across the system.  


ESSENTIAL DUTIES/ RESPONSIBILITIES: 
Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing and data integrity
Maintain end-to-end view of system, make recommendations, and assist with developing roadmap
Create business process requirements and design documents; including system flow with integrated systems
Function when needed as Salesforce Administrator in addition to normal Salesforce Developer tasks.
Develop, maintain, and redesign new and existing Salesforce processes using Salesforce techniques such as APEX, Visualforce, and Lightning Components
Perform data update and maintenance when needed, using tools such as DemandTools, dataloader.io, and Apex Data Loader, Jitterbit
Demonstrate leadership in the areas of continuous improvement and continuous learning.
Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
Maintain development protocols and test methods for the entire Salesforce platform.


Establish and implement best practices with regards to development standards, testing, etc.
Research and communicate changes in upcoming versions of salesforce.com and other integrated applications.
OTHER DUTIES:
Other duties as required by management.

SUPERVISORY RESPONSIBILITIES: 

None
QUALIFICATIONS/EXPERIENCE REQUIRED: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree in Computer Science, and 3+ years of experience as a Salesforce Developer or comparable combination of education and experience.
Strong experience in the customization and configuration of complex development with Salesforce.com including: Triggers, Apex, Visualforce, MySQL, JavaScript, Native, Lightning Components, REST/SOAP API connections, etc.
Experience working with Salesforce API's
Strong experience in various Salesforce administrations tasks, such as objects and field maintenance, Workflow and Process Builder, reporting and dashboards, security and user management, etc.


CERTIFICATES, LICENSES, REGISTRATIONS: 

Current Salesforce Administrator and Platform Developer 1 and 2 certification or equivalent – required
Advanced Administrator certification desired
Marketing Cloud, Sales Cloud, Service Cloud certification desired
Experience with Wave Analytics, a plus


KNOWLEDGE, SKILLS AND ABILITIES:

Proven ability to independently perform development, testing, implementation, documentation and updating as it relates to the Salesforce.com software.

Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.

Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment

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Salesforce Solution Architect for Financial Services
Wedbush Securities
Role: Architect
Location: Los Angeles, CA
Remote: No

Job Description

Since our founding in 1955, Wedbush has been a leader in the financial industry providing our clients with a wide range of services including institutional sales, correspondent clearing services, equity research, corporate and municipal finance, equity market making, fixed income trading, prime brokerage, and wealth management. Headquartered in Los Angeles, with nearly 100 registered offices, the firm focuses on dedicated service, client financial safety, continuity, and advanced technology. Wedbush Securities is the largest subsidiary of holding company Wedbush, Inc which also includes affiliated firms.

Our Engineering group is responsible for the development and support of the software platform and framework of Wedbush. This includes the delivery and deployment of new systems, technologies and services which are aligned to the IT strategy for all business groups within the firm. The team has an immediate opening for an Salesforce Solutions Architect (SSA) who is responsible for Wedbush’s Salesforce solution design for all project, platform and software application enhancements. The SSA will work hand in hand with platform, development resources and various business units to ensure that project requirements are met in a manner consistent with the firm’s strategic vision and roadmap.

Responsibilities include, but are not limited to:

  • Implement Salesforce in a manner that aligns with the long term strategic direction for Digital and Wealth Management while providing a path to get there via incremental deliveries

  • Actively participate in an agile development process, including working closely with development and product/project management
  • Identify and document the non-functional requirements for the design
  • Actively engage with architects and Lead Design Authorities across the Wealth Management domain, while collaborating to define consistent, extendible, and reusable approaches and solutions
  • Promote the overall data model for the suite of applications in the area, as well as for interfacing areas
  • Manage technical risks for all technical decisions and any platform dependencies
  • Technical responsibility for project delivery design
  • Provide ongoing technical guidance and direction for the development teams
  • Provide regular feedback to senior management and key stakeholders
  • Align with all security standards and guidelines to ensure systems are secure and protected against threats

 

Experience and Skills

  • BA/BS in Computer Science, Software Engineering or IT related area preferred
  • 10-15+ years of progressive experience in the Information Technology space
  • 5+ years of experience designing and architecting solutions in Salesforce with a focus on Sales and Marketing
  • 5+ years of experience in .NET/Java development for enterprise architecture, application architecture, and large-scale transactional system development
  • Knowledge of finance industry required
  • Development skills in both transactional databases and data warehousing
  • Non-relational database knowledge and experience is required
  • CRM system consolidation experience required
  • Cloud platform knowledge is required
  • Understanding of framework concepts, design patterns and architecture principles

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Salesforce Product SME
StateFarm
Role: Project
Location: Tempe, AZ
Remote: No

StateFarm is looking for a talented, self-directed, highly technical Saleforce Product SME  to join our Enterprise Interactions Team. Primary goal of Interactions team is to enable solutions that anticipate and understand needs of our Customers and make every interaction meaningful. This is an amazing opportunity to have impact on a fortune 36 insurance company.

The Salesforce Product SME will be responsible for driving cross platform solutions including functional requirements, research, and agile team principles and leadership. This opportunity requires deep technical knowledge, collaboration, and strong communication skills. You will be working in a small team focused on delivering product architectures.

Required Skills : 

*  3 years or more experience designing and implementing solutions with Apex, Visualforce, and salesforce.com APIs. Lightning experience a plus
*  Experience leading technical requirements gathering and building solutions from those requirements, Significant experience with web                  application development and backend integrations
* A deep understanding of multiple environments, patterns and languages, especially including XML, HTML, SQL, Javascript, JSON, and           CSS, JSF, JEE, (Sprint, etc.)
*Technical writing and documentation experience a plus
*Good understanding of RESTful Web Services
*Significant experience in practicing agile methodologies, including scrum and continuous integration environments

Scope of work:
*Taking impactful features from idea to implementation
*Building and improving Salesforce Lightning implementations and various other systems
*Possesses an understanding of how technology solutions meet the business outcomes and offers a range of solutions for business partners; understand business current and aspirational needs 
*Implement software solutions that enable the use of SalesForce that assist agents in servicing customers and potential customers
*Adopts Service Design, where appropriate, through utilization of modularity within architecture to enable continuous delivery
*Possesses an understanding of User Experience (UX) best practices to improve the usability and interaction between the customer and the product.
*Applies innovation, passion and flexibility in daily activities

 

Duties and Responsibilities:

  • Possesses an understanding of how technology solutions meet the business outcomes and offers a range of solutions for business partners; understand business current and aspirational needs
  • Participates in sprint planning; provides work estimates to deliver product stories; owns development stories
  • Develops solutions on variety of platforms according to business requirements
  • Completes required coding to satisfy the defined acceptance criteria and deliver desired outcome
  • Leads solution design, considering risks, mitigations, performance, user experience, and testability
  • Assists in development of automated testing and supporting code as necessary
  • Completes required documentation to communicate information to deployment, maintenance, and business teams
  • Utilizes agile software development practices, data and testing standards, code reviews, source code management, continuous delivery, and software architecture
  • Participates in the full software development cycle including coding, testing, implementation, support and sunset
  • Designs, develops, tests and supports software in support of big data objectives
  • Possesses an understanding of User Experience practices to improve usability and interaction between the customer and product
  • Adopts Service Design, where appropriate, through architecture modularity to enable continuous delivery
  • Considers applying emerging technology solutions to increase efficiency and effectiveness; expectation of continuous innovation
  • Resolves problems that result in a decreased time to market; improves quality, enhances flexibility, and embraces the solution provider mindset
  • Provides input into overall testing plan; contributes to test approach and scenarios for requirements
  • Provides product and/or process expertise necessary to support design, development, testing and execution of solutions
  • Exhibits DevOps mindset where team is accountable for product from inception to sunset
  • The ability to design business and technical solutions by analyzing and architecting solution possibilities, as well as provide designs based on architectural direction that has been set. Utilizes architectural direction to work with product teams to create and manage architectural artifacts. This skill helps to define aspirational architecture, documents product design and architectural decisions, contributes to one or more architecture disciplines by working across the disciplines to develop the best design to meet the business/technical requirements. Ability to work with other roles (e.g., Architects) to create and manage architectural artifacts. Includes the ability to write and test code as needed.

Additional Details:

 

 

This position will have an 18-month incumbency period,beginning on the effective date of the position, which must be met before the employee can post for any other lateral State Farm position.  Employees may be considered for openings for Technology Engineer positions or promotional opportunities into leadership at any time, and into a promotional position within the same job structure after 6 months from the effective date of the position. In these cases, the remaining incumbency would be waived.  The incumbency period does not affect the at-will relationship between State Farm and the employee and does not create an employment contract, nor contractual rights.

*****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity***********

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Salesforce Administrator I
Continuum Clinical
Role: Administration
Location: Northbrook, IL
Remote: No

Job Description

Continuum Clinical, a part of Blue Chip Worldwide, is a global patient recruitment and retention company. We have more than twenty-five years of experience working with life sciences and pharmaceutical companies to deliver integrated marketing campaigns for clinical trial enrollment and retention. We prioritize data-driven strategy and creative thinking across disciplines including creative concept testing, insights gathering, patient advocacy, performance metrics, and data analytics. 

We exist to give incredible people opportunity to make a difference. 

Core Values 
• Collaborative 
• Genuine
• Kind & Compassionate 
• Pride of Ownership & Accountability

Job Summary
The Salesforce Administrator I (SA) is a full-time position that reports to the AD, Platform Configuration and Administration. The SA is responsible for administering the Salesforce Platform. The ideal candidate has extensive experience with Sales Cloud, Service Cloud, and Community Cloud. The SA must be a self-starter, be able to manage multiple tasks and projects simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment. They are passionate about their work, self-motivated, detail oriented and have excellent problem-solving skills. 

Essential Duties and Responsibilities: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

• Demonstrate the mission, vision, values, and culture principles of Blue Chip Worldwide 
• Configure the Salesforce Platform including security, automation, approval processes, custom objects, process builder, AppExchange, etc.
• Configure/Support 3rd party apps (ex. Form Assembly, Conga Composer, Accorto, MapAnything, etc.)
• Manage enhancements and support request/bug fixes, from request and requirements through build, test, and deploy
• Create business and functional requirements, and accurately translate business requirements into system functionality requirements
• Develop advanced reports, dashboards, and processes to continuously monitor data quality and integrity 
• Execute data cleansing/migration projects
• Experience writing business and functional requirements required
• Contributes to process and productivity improvements as identified by management 
• Work closely with System Integration for project-specific and core-platform enhancements
• Accurately manage all aspects of project deliverables and collaborate with cross-functional project team
• Stay current on industry trends, particularly those related to Salesforce and related technologies
• Able to manage projects and tasks within timelines and budgets 
• Flexible hours may be required to accommodate global clients
• Must be able to travel occasionally overnight and on weekends 
• Comply with all corporate and departmental standard operating procedures as well as FDA and other governmental regulations (e.g., IRB, EC)
• Ensure all activities and operations are performed in compliance with regulatory and federal regulations
• Responsible for maintaining up to date weekly time tracking, per the Agency’s time tracking policy
• Based on client and internal project demands, additional duties may be assigned

Continuum Clinical Qualities
To be successful, every Blue Chip Worldwide employee should possess the following qualities:
• Attitude & Commitment – you are a passionate, resourceful and productive achiever that is a pleasure to be around
• Priority Setting – you define clear action steps and manage expectations of others
• Creative Thinking & Problem Solving – you recognize the relevancy of your ideas to the big picture, demonstrate original thinking and make an impact on your team
• Dependability – you are self-motivated to deliver the highest quality work, on time and budget
• Leadership Ability – you take initiative, motivate others and assume accountability for your actions 
• Communication – you use organized, constructive communication to facilitate great work

Education, Experience and Certifications
• Bachelor’s Degree from an accredited four-year college or university; degree in Business Administration, Marketing, Computer Science, Information Technology, Management Information Systems or related field required
• 2+ years experience using Sales Cloud, Service Cloud/Community Cloud
• Additional Experience: 
o 2 to 5 years implementing and configuring salesforce.com
o Experience using Salesforce data tools (Data Loader, Demand Tools, AppExchange, Eclipse Force.com IDE)
o Knowledge and understanding of Lightning, Visualforce, ApexClasses/Controllers and Apex Triggers
o Solid understanding of and detailed experience with Salesforce.com Architecture and API
o Strong understanding of Salesforce capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders
o Knowledgeable about quality data best practices
• Certified Salesforce.com Administrator (ADM 201) required; Certified Salesforce.com Advanced Administrator (ADM 211) is a plus

Computer Skills 
• Fluent in Microsoft Outlook, Word and PowerPoint
• Advanced Microsoft Excel skills

Category

Continuum Clinical

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Salesforce Administrator
ShippingEasy
Role: Administration
Location: Austin, TX
Remote: No

THE ROLE

This key hire will be responsible for managing the operational processes, key performance metrics, Salesforce CRM design and optimization, and flows of the Sales and Customer Success teams. They will report into the VP of Customer Success & Operations and partner closely with the VP of Sales, Director of Sales, Director of Implementation, and Manager of Support. Their mission will be to optimize the processes, automation, and flows of all front-line roles to make everyone more efficient and impactful, and to ensure each person is spending their time on the best possible activity at any given time.

 

THE COMPANY

ShippingEasy (www.shippingeasy.com) launched in Sydney, Australia in 2011, and opened a 2nd office in Austin, Texas in 2012.  We are part of the ecommerce eco-system and enjoying the growth you would expect in this exciting industry. Learn more about ShippingEasy.

 

THE ENVIRONMENT

 

Our kick-ass team is filled with folks who know to have fun, but also focus and take care of our customers. We teach you to be an expert in all things shipping and eCommerce. We play games, we get lunch, every Friday @ 5pm is a company-wide happy hour – we work hard together and we celebrate hard together!

From our perspective, we’re a company led by start-up people that like solving problems and building things. The leadership team is super transparent and engage every last employee in the strategy, objectives, targets — and results. You’ll learn as much about building a business as you will about shipping and eCommerce. Every Friday you’ll join our 10 minute stand up where you’ll learn what’s new, what’s working, what needs help and more. Then, on a monthly basis, you’ll participate in a Business Update where you’ll get to see the numbers and progress at work. You’ll genuinely feel part of this company! We don’t believe in cogs.

 

account-management

 

Interested? DON’T MISS THE 4 QUESTIONS at the end

In addition to sending your resume, there are 4 questions at the end of this posting — those are a must. Incomplete applications will not be considered–sorry, we want people that are willing to invest a bit in getting noticed.

 

ABOUT THE JOB

 

RESPONSIBILITIES

  • Optimize our implementation and configuration of SFDC to surface the best leads, manage sales processes, and collect crystal-clear data for analysis
  • Implement, administer, and manage Sales and Customer Success technology stacks as well as manage the vendors for these systems and tools
  • Responsible for training of our sales team on Lead Management and Pipeline Management best practices and acting as an expert knowledge source for Customer Success/Sales Operations and strategy questions
  • Refine and train on the Sales Process for each of our sales teams
  • Be a player-coach for our front-line Customer Success/Sales team members, helping them strategize their workflows and organization, optimize their metrics, and improve their productivity
  • Partner with Sales Leadership to develop a data-driven training model for their teams
  • Partner with Marketing to find creative and qualified new lead sources, getting those leads into the right hands, and evolving our email marketing strategy to nurture them
  • Function as Project Lead and manage end-to-end projects for department heads in one or many of our key departments
  • Assist on teammates’ projects, adding value and efficiency to get priority things done for the business quickly and with quality – build reports, run analyses, build/present trainings, design workflows/processes, etc.
  • Identify areas of inefficiency in our Customer Success/Sales departments and propose projects that would resolve problems and add value
  • Collaborate with members of all levels of the business to execute solutions and improvements that make others’ lives easier and our business more successful
  • Continuously analyze and obsess over front line Customer Success/Sales KPIs and SLAs, always hunting for a way to improve them
  • Work with and manage our technology vendors and function as Administrator of these tools to keep them high functioning and running smoothly
  • Report directly into the VP of Customer Success and Operations

 

SKILLSETS & EXPERIENCE

  • 2-5 years of experience as a SFDC Administrator
  • 2-5 years of experience in an Operations or Customer Success/Sales support role
  • A killer work ethic and a true ability to self-motivate – autonomy is an important part of this role
  • Exceptional organizational skills
  • The ability to learn new systems and technologies quickly and thoroughly
  • A results focused outlook on performance, time management skills, and respect for deadlines
  • Innate critical thinking and problem-solving skills
  • Advanced knowledge of Salesforce.com, Excel, and Google apps
  • Administrative knowledge of Marketing Automation software (Pardot/Hubspot/Market) and other sales-stack technologies a plus
  • Excellent communication skills (written and verbal), and a strength in addressing a variety of business audiences

PERKS

  • Comprehensive health care plan
  • Weekly happy hour with plenty of prizes
  • Snacks, drinks and an all-round upbeat environment
  • Open plan office where the leaders slow down to teach, mentor and make sure we build something special

TO APPLY

Please email your current resume along with your response to these 4 questions (mandatory to be considered for the role)

  1. What most attracted you to this particular job?
  2. If you think about your experience to date, what is most relevant in terms of your ability to perform this role?
  3. Tell us about one of your most impressive wins as an Operations professional – what was the problem, how’d you solve it, what was the outcome?
  4. Tell us something unique, interesting or surprising about you!

You can skip a cover letter! The questions above will tell us plenty.

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World Wide Salesforce Advanced Administrator
Hewlett Packard Enterprise
Role: Administration
Location: Houston, TX
Remote: No

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.

We’re solving the world’s most complex challenges, and our people are at the forefront of progress. In a Sales role at HPE, you’ll play a part in building the future – one big idea at a time. You’ll be selling HPE products, services, software, or solutions to customers, both directly and indirectly. Working at HPE, you’ll have the resources to develop your talent and creativity. Are you ready to unleash your potential?

The World Wide Advanced Administrator team is an instrumental part of the HPE’s Sales Processes and Tools group that supports the Sales organization. This team is responsible for managing the internal Customer Relationship Management (CRM) Platform for HPE world-wide. HPE’s CRM platform (based on Salesforce.com) helps our Sales teams and Partners manage, track and automate their customer interactions throughout the sales cycle with a centralized set of business processes and tools.

The role of the World Wide Advanced Administrator is to deliver creative solutions to address our stakeholders’ needs within the CRM platform utilizing Salesforce.com capabilities and App Exchange integrations. The Advanced Administrator collaborates with process leads and stakeholders to assess, design, and implement business requirements to deliver a superior sales experience. In addition, our Advanced Administrators are responsible for managing and resolving escalated cases.

 

Requirements:

  • 5+ years of experience within the IT Industry
  • 3+ years of Salesforce expertise
  • Salesforce Certified – Admin Essentials – minimum
  • Salesforce Certified – Advanced Admin – preferred
  • Certified Developer and App Builder Certifications would be an asset
  • Proven experience and knowledge of Salesforce Workflows, Process Builder, Visual Flows
  • Understanding of object-oriented databases, including SQL queries
  • Experience with Salesforce Development and Coding
  • Knowledge of Salesforce Workflows, Process Builder, Visual Flows will be an asset
  • Understanding of object-oriented databases, including SQL queries
  • Experience with Salesforce development and coding will be an advantage

 

Specific responsibilities would include:

  • Adding or modifying picklist values
  • Updating profiles and permission sets
  • Updating or creating new page layouts
  • Adding new fields and managing Field-Level Security
  • Creating or modifying Workflow Rules, Validation Rules and Process Builder's Processes
  • Creating new custom buttons, quick or object specific actions
  • Creating or modifying Entitlements/Entitlement Processes
  • Creating or modifying new record types
  • Creating or modifying email templates
  • Creating new objects and managing access to them
  • Creating new Reports and Dashboards
  • Development of support and maintenance readiness documentation
  • May perform data updates and cleanup using Dataloader or Workbench tools
  • Will review and communicate new administration processes to Regional Frontline Teams
  • Will identify areas of de-coding and propose standard, scalable SFDC Solutions
  • May perform system audit and compliance checks related to user access or system data
  • Support with MTP and Hotfix Deployment activities

 

We offer:

  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element! Want to know more about it?

 

Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

 

 

 

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

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Salesforce Developer
World Wide Technology, Inc.
Role: Developer
Location: St. Louis, MO
Remote: No

Requirements/Job Duties

World Wide Technology, Inc. currently has an opportunity available for a Salesforce Developer to support our CRM and Marketing team located at our headquarters in St. Louis, MO.

We're looking for smart, passionate technologists.

Our developers are using the most cutting edge frameworks on the market. We innovate and collaborate using our own on premise instance of GitHub Enterprise. We've started a corporate Hackathon where our people tackle the problems that matter to them -- and then we follow up to get those solutions into production.

As a Salesforce Developer, you will:

  • Work as part of the 'CRM & Marketing' team that represents our corporate website, marketing applications and customer relationship management software.
  • Be expected to question the norm, challenge the status quo, and push your Agile team towards continuous improvement.
  • Be open to learning new languages/technologies and contributing to the CRM & Marketing initiatives.

Qualifications:

  • SFDC Experience with focus on Apex, Triggers, and VF development with two full cycle SFDC implementations
  • Java development experience including solid experience in HTML, JS, Jquery, and CSS
  • Strong Expertise in Sales and Service Cloud
  • Proficiency in SFDC development environment including Force.com IDE, Migration Tools, SOSL, SOQL and Web Services
  • Strong Expertise in Custom Objects, Fields, Validation Rules, Workflow's Approvals, Reports and Dashboard
  • Experience in designing and developing Integration Solution using Web Service API's, REST API and data load using Bulk API's
  • Knowledge of architecting integration Solution between SFDC and External Systems
  • Experience design and developing on Lightning platform
  • Knowledge of Agile methodology
  • Functional knowledge of ITSM and ITIL support framework

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Salesforce Developer
Metropolitan Washington Airports Authority
Role: Developer
Location: Washington, D.C.
Remote: No

 

As a Salesforce Developer, you will develop and implement Salesforce solutions in a Salesforce.com environment.

Salesforce Developer

Serves in the EBIA Department of the Office of Technology in the Headquarters Office Building.

Develops and implements Salesforce solutions in a Salesforce.com environment. Develops and configures applications using Visual Force, Sales Cloud, Service Cloud, Marketing Cloud, Chatter, Community and Force.com platform. Participates in project planning sessions with stakeholders to analyze business needs and outline technical requirements and solutions. Performs related functions.

 

 

GENERAL RESPONSIBILITIES

Designs and develops Salesforce solutions in a Salesforce.com platform using Service Cloud, Sales Cloud, and Marketing Cloud.  Develops and customizes applications using Apex classes, VisualForce pages, Force.com, workflows, Application Programming Interface (API) and Web Services.

Participates in project planning sessions with stakeholders to analyze business needs and outline technical requirements and solutions. 

Migrates data from disparate sources into the Salesforce environment and integrates data between web-based/SaaS/mobile systems using data integration tools such as Informatica.

Develops and manages applications and integrations of Salesforce sandboxes.

Provides comprehensive technical support during the full application life cycle from technical design to development, testing, and implementation.

Utilizes Salesforce Web Services, middleware integration with Salesforce, JavaScript, XML, JSON, FTP, SOAP, REST Web Services, HTML5, CSS and Mobile Application Platform in the development of (Salesforce) solutions.

Builds and manages dashboards, views, and reports.

Tests, analyzes bug and crash reports, fixes problems, and optimizes performance of Salesforce solutions.

Adheres to Agile methodology, the development of continuous integration, test driven development and Agile productivity tools in the development of solutions.

Performs other duties as assigned.

QUALIFICATIONS

Six years of progressively responsible experience in customer relationship management software development, including utilizing Salesforce and Visualforce, APEX and data integration tools.

Comprehensive knowledge of Salesforce.com platform of Service Cloud, Sales Cloud, and Marketing Cloud to develop Salesforce solutions.

Comprehensive knowledge of Apex classes, VisualForce pages, Force.com, workflows, Application Programming Interface (API) and Web Services to develop and customize applications.

Knowledge of Salesforce object/data model to develop custom objects and junction objects.

Knowledge of Cloud, SaaS, iPaaS, Mobile, database, Internet and Security technologies to integrate data between systems, applications and data warehouse using ETL tool such as Informatica Cloud to develop Salesforce solutions.

Knowledge of Salesforce Web Services, middleware integration with Salesforce, JavaScript, XML, JSON, FTP, SOAP, REST Web Services, HTML5, CSS and Mobile Application Platform and ability to develop and customize applications in Salesforce platform.

Knowledge of business processes and IT project delivery methodologies, such as Software Development Life Cycle (SDLC), Agile methodology, the development of continuous integration, test driven development, Agile productivity tools and EA standards, and the ability to effectively develop Salesforce app solutions.

Ability to make detailed analyses of data and information and make recommendations.

Ability to speak and write effectively.

 

PREFERRED QUALIFICATIONS

Certification as a Salesforce Platform Developer I and II.

A Master’s Degree in Computer Science, Engineering, or Mathematics.

Experience in developing applications with knowledge of Salesforce App Cloud, Lightning, and Mobile Application Platforms.

Certification as a Salesforce Certified Platform App Builder or Salesforce Certified Administrator.

 

EDUCATION

A Bachelor’s Degree in Computer Science, Engineering, Management Information Systems, or related field.

 

CERTIFICATIONS AND LICENSES REQUIRED

None.

 

NECESSARY SPECIAL FACTORS

Work is typically reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service, and other factors.

 

#WP

#DICE

 

 

A background security investigation will be required for all new hires.

 

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Salesforce Developer
Weedmaps
Role: Developer
Location: Irvine, CA
Remote: No

Overview

The Revenue team is the driving force of Weedmaps and we are looking for a developer to help us build world-class Salesforce architecture for our sales and revenue operations teams. The Salesforce Developer will work closely with our sales operations on development, implementation, and support for our Salesforce instance and related tools. The right person will be passionate about driving our sales team’s productivity and results and has experience developing and building world-class scalable applications.

 

Responsibilities:

  • Hands on development for key systems (Salesforce, Lightning, Einstein, .NET, AngularJS, Javascript, HTML, CSS)
  • Understand core sales and revenue processes and develop tooling roadmap to drive continuous improvement in efficiency
  • Translate complex business requirements into scalable technical solutions
  • Handle multiple conflicting priorities in a fast paced environment
  • Work with team to respond quickly to user requests
  • Work cross-functionally to maintain and continuously improve our integrations with different systems (incl. core Weedmaps platform, financial systems, marketing tools, and future implementations)
  • Stay current with Salesforce releases and tools

Qualifications:

  • BA / BS degree or equivalent experience.
  • 2+ years experience in Salesforce development (including Lightning, Einstein)
  • Salesforce Certified Developer
  • Experience with .NET, AngularJS, Javascript, HTML, CSS, Financial Force (preferred)
  • Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
  • Strong planning and organizational skills
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

Our Benefits:

  • Fully covered Medical, Dental, and Vision for employee AND dependents
  • Matching 401k, 50% match up to 6% of employee contribution
  • 3 weeks PTO and 5 sick days
  • Catered lunch provided 5 days a week
  • All the equipment that you need to get your work done
  • Fridge is always stocked with energy drinks and other snacks
  • Casual work environment, read “no suit and tie required”, but you are free to dress to the nines 

Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. 

 

About Weedmaps:

Established in 2008, Weedmaps is the leading technology and SaaS company focusing on solutions for the cannabis sector.  Our mission is to drive the advancement of cannabis legalization and provide the software, services and data platforms that underpin the B2B and B2C segments.  Our current software offerings include point-of-sale, wholesale and consumer marketplaces, branded product verification, orders management, fleet logistics, and compliance reporting.  Weedmaps strives to provide consumers a single source of accurate and reliable information on products, retailers, care providers, strains and trends.  Headquartered in Irvine, CA, with additional locations across the United States, Canada and the EU, Weedmaps has over 400 employees and is expanding rapidly.

 

So what are you waiting for? Join the Weedmaps family! 

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Principal Salesforce Developer
Blackbaud
Role: Developer
Location: Charleston, SC
Remote: No

About Blackbaud:

Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. We serve the entire social good community, which includes nonprofits, foundation, corporations, education institutions, and the individual change agents who support them. We work with over 40,000 organizations, helping them realize their goals, fund their missions, manage their operations, and develop long-lasting supporter relationships.  Our customers are passionate about making the world a better place, and we’re inspired by the opportunity to help them.

 

 

In 2013, Blackbaud implemented Salesforce.com (SFDC) as the primary CRM system and began to transition away from legacy systems.  As a SFDC Principal level Developer, you will be critical to Blackbaud's operational success, both in completing major projects and providing ongoing support for our SFDC platform. You will use best practices and design patterns that lead to detailed designs, development activities, peer reviews, and then Production deployments. You will manage your own time and make prioritization decisions about how to best accomplish your tasks and supporting the dev team/s. Ultimately, your success in these areas will allow Blackbaud to do what we are so good at doing; helping the non-profits focus more on their mission!  

 

Major responsibilities and critical tasks for this position include:

  • Champion the Blackbaud Salesforce.com technical environment from cradle to grave.
  • Proactively be aware of SFDC releases and make design decisions based on latest features and roadmap items from salesforce.
  • Serve as a Salesforce.com domain expert. Accountable and responsible for overall solution design including SFDC components, integration, and reporting.
  • Lead, shape, and approve technical work of others.
  • Experience managing vendors and/or able to set expectations in order to ensure quality technical implementation from cradle to grave.
  • Lead and mentor other employee’s that are ‘up-and-coming’ within Salesforce.
  • Document and perform ‘Lessons Learned’ and ‘Best Practices’ on a regular basis.
  • Document design and implementation aspects of the Blackbaud current implementation.
  • Document and present current and future architecture recommendations. 
  • Work with stakeholders to document design specifications against business or technical requirements. Ensure that success criteria for specifications is documented.
  • Follow standard design patterns, coding practices, keeping custom code organized, readable, maintainable, and documented.
  • Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments.
  • Adhere to our software development lifecycle (continuous integration and deployments) and quality standards.
  • Strategize and plan the Sandbox refresh schedule to make the best use of it in our SDLC.
  • Evaluate AppExchange products for business needs and help make decisions to choose the most suitable products.

 

Education and Experience

  • BS Degree at an accredited college or university
  • 6+ yr Experience with Salesforce.com platform. 
  • 5+ yr Experience implementing Triggers and Workflows.
  • 5+ yr Experience implementing APEX, VisualForce, and SOQL.
  • 3+ yr Experience HTML/Javascript
  • 3+ yr Experience SOAP or REST Web Services.
  • Experience with SalesCloud, ServiceCloud, Marketo, CPQ, FinancialForce, and Lightning.

 

Related Certifications

  • Certified Application Architect
  • Certified System Architect

 

Why you’ll want to come work here: 

  • Competitive salary (commission/bonus based on type of role), 4 weeks paid time off, great benefits (medical, dental, vision, FSA), 401K match
  • Gift matching, volunteer for vacation program, and endless community involvement opportunities
  • Named to Forbes’ Fast Tech 25 and Fortune’s Change the World List; we are growing and offer incredible opportunity for advancement
  • Tremendous company culture and office perks as well as a new cutting-edge new headquarters completed in 2018

 

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter and Facebook.  

 

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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Salesforce Application Business Administrator
Sunrun
Role: Administration
Location: San Francisco, CA
Remote: No

Overview

The Operations Analytics & Strategy team is looking for a driven, hands-on, business-minded individual with a strong grounding in Salesforce, analytics, process, and software. The Salesforce Application Business Administrator is a hybrid role between Salesforce Application Administrator, Business Analyst, and Power User. They will be responsible for managing our Workflow Management system, a custom developed project management tool within Salesforce. This person will also partner with our IT and Software teams to define requirements, complete development and testing cycles, and drive coordination of Operations needs.

Responsibilities

  • Partner with cross functional teams to define requirements, review solution plans, facilitate testing, and manage releases.
  • Implement configuration changes within Salesforce, using a complex set of logic definitions and flows.
  • Provide software capability and design expertise to core initiative teams.
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce.com data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements
  • May require overnight releases spanning 2-8 hours, 1-3 times monthly

Qualifications

Experience

  • Bachelor’s Degree in Engineering, Software Development, Information Technology or related field
  • 2+ years of experience as a Salesforce.com administrator required, certification preferred
  • 3+ years of related experience
  • Excellent project management skills and a positive attitude
  • Experience presenting and reporting to appropriate stakeholders
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

 

Skills

  • Saleforce.com Admin (ADM201 and ADM211) certification preferred
  • Solar experience preferred
  • Expertise in at least one of the following: R, SQL, JQuery
  • Previous experience working in a SCRUM or agile environment preferred
  • Sense of humor and team mentality is a must
  • Needs to love a little bit of chaos

 

DISCLAIMER

 

This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job.  It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.  
 
Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need.  We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

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eCommerce (Salesforce Commerce Cloud) Web Developer
KEEN Footware
Role: Developer
Location: Portland, OR
Remote: No

General Summary:  

The role of this position is to code and modify the new global multi-brand Salesforce Commerce Cloud ecommerce website at KEEN Footwear. Objectives for the position are to optimize functionality and presentation providing a highly competitive and inviting user experience for our fans, and to meet the high internal demands for site performance and growth of the platform.  The role will work in partnership with technical peers, quality assurance, web designers, marketers, merchandisers, project managers, site managers, and other various departments to build and enhance KEEN’s digital experience. 

 The Web Developer will be responsible for bringing our collective creative vision to reality through the authoring of HTML, CSS, and JavaScript (both server and client side) technologies.  Drawing upon previous experience as a developer, this individual will bring strategic and tactical expertise to the digital business in the areas of site performance optimization, style guide driven development, responsive modular web design, and localization of global assets.  This developer will require a passion for web development and a pro-active nature to stay current on the latest trends and technology concerning web development in general and the SFCC platform specifically.

 The ideal candidate will have previous experience working as an engineer with an eCommerce website or highly scalable web application.  This candidate will be a subject matter expert in the authoring of HTML/CSS/JavaScript and will have a practical understanding of front-end development, building integrations with third party systems, full-stack infrastructure, database structure and design, synchronous and asynchronous interfaces, and scalability issues of highly trafficked digital applications; in support of multiple sites across our global regions and brands.

Key Responsibilities:

  • Develop, test, and deploy eCommerce platform features, optimizations, bug fixes, and integrations
  • Ability to write high-performance, scalable, reusable code
  • Adhere to and support the Agile Software Development Methodology employed within the KEEN eCommerce teams
  • Provide level of effort estimates on various development tasks
  • Drive a code review driven culture to encourage quality development throughout our engineering team
  • Provide insight and guidance concerning optimization opportunities and priorities for both back end functionality and site performance for the UI experience
  • Work closely with Project and Product Management for setting project priorities and scoping decisions
  • Partner with the Web Design team to create and maintain the digital style guide with a focus on definition of repeatable patterns, UI components, and Style Guide Driven Development
  • Mentor internal and external resources in the ecommerce development space
  • Strong collaboration skills and also able to work independently with minimum supervision, with remote capabilities
  • Strong, pro-active, verbal and written communication skills
  • Promote an innovative mindset concerning new technologies, languages, and techniques to problem solve large-scale technical opportunities
  • Strong adherence to web standards (W3C) and passion for following industry experts and blogs
  • Passion for performance debugging and benchmarking
  • Excellent attention to detail
  • Strong organizational skills to manage multiple work requests and projects.
  • Exemplify a continuous innovation culture
  • Comfortable working with workflow and communication tools like JIRA and Slack

Knowledge/Skills Required:

  • BS or MS degree in Computer Science or related technical work experience
  • 3+ years of web development experience focused on authoring HTML, CSS, and JavaScript in a scalable eCommerce environment
  • 1+ year developing in the Demandware/SFCC environment strongly preferred
  • Developing for Commerce Cloud Digital/Developing in Demandware certification, advanced Commerce Cloud certifications also preferred
  • Mastery of at least one server side programming language
  • Expert understanding of server side JavaScript technologies (SFCC Controllers, Node.js)
  • Experience developing integrations with third party systems via APIs/web services
  • Experience with modern CSS frameworks like Bootstrap and Foundation
  • Expert understanding of JavaScript frameworks (i.e. jQuery, Dojo, Angular.js, Backbone.js, Ember.js, Handlebars)
  • Understanding of the impacts of semantic markup and its effects on SEO
  • Experience in web and mobile development best practices
  • Experience in Responsive Design
  • Strong understanding of eCommerce analytics and KPIs to help drive recommendations on tuning measurement and capture of consumer data elements.
  • Experience with working in a distributed version control environment (Git)
  • Experience with JavaScript task runners (Gulp/Grunt)
  • Experience with performance testing, load testing, security testing, and automated testing a plus
  • Experience with other eCommerce platforms (e.g. Hybris, ATG, Magento) a plus

 

Key Relationships:  This person will need to work successfully in a cross-functional environment collaborating with merchandising, marketing, planning & buying, operations, finance engineering, creative and brick & mortar teams to successfully evaluate and optimize the end consumer experience. 

Employee Conduct:  It is the responsibility of every employee to contribute to a positive work environment through: mutual trust and respect; personal accountability and integrity; desire for growth and learning opportunities; teamwork; positive, honest and effective communication and professional interactions with co-workers, customers and partners.

Why KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $17 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.  Learn more at https://www.keenfootwear.com/our-purpose.html

KEEN is an equal opportunity employer, who values an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.

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Salesforce Application Developer and Administrator
Alcohol Monitoring/SCRAM Systems
Role: Developer
Location: Denver, CO
Remote: No

Alcohol Monitoring/SCRAM Systems is seeking a Salesforce Professional to lead application programming and administration tasks on a diverse Salesforce enterprise implementation.   This role will also be responsible for working with key stakeholders and performing analysis of relevant business processes to generate requirements and solution designs within our Salesforce application domain.    This role will also provide key development support for Salesforce data integrations with other key business systems.  


As a member of the Internal Applications team, you will also provide input into the design of solutions to enhance the functionality and productivity of business systems across multiple functional areas including:  operations, finance, manufacturing, customer service, sales/marketing, and engineering. 


Responsibilities and Functions:
• As primary developer of the Salesforce application form, perform report modifications and enhancements 
• Act or Be a development and extension of Salesforce Community oriented solutions
• Design and develop new user interfaces and functions within Salesforce as required
• Design, develop and manage new and existing workflows, process flows and data class objects
• Lead user acceptance testing activities and functional testing of system changes
• Create, configure and maintain users, user roles, groups, security configuration and profiles within Salesforce
• Perform Salesforce administration support for performance tuning, license management, and data quality tasks
• Development and support of Salesforce data integration efforts with other business systems
• Manage Salesforce production and sandbox environments
• Provide data management and transformation solutions for Salesforce and system interface projects
• Keep up to date on latest Salesforce features, functionality, and add-on modules in order to provide recommendations to the business
• Provide subject matter and user training expertise on Salesforce system and module implementation
• Collaborate with other team members to develop best-approach comprehensive solutions to the business
• Use an Agile methodology approach to prioritize and adjust tasks as necessary to meet business objectives
• Act as technical liaison with external partners and vendors when necessary. 
 

 

Experience and Skills:

EDUCATION / CERTIFICATION:      

• Bachelor’s degree in Computer Science, Information Systems or Business is desirable

• Salesforce Administrator Certification (Advanced preferred)

• Salesforce Platform Application Builder Certification. 

• Developer Certification or in-process coursework desirable.

 

REQUIRED EXPERIENCE:

• Minimum of 4 years of comprehensive Salesforce Administration and Application Development in a medium-large scale Salesforce implementation.

• Experience with Salesforce Application UI development with both VisualForce and Lightning

• Experienced in implementing form and report modifications and enhancements

• Experience in the development and support of Salesforce API based data interfaces

• Experience with Salesforce Community Cloud implementations

• APEX Programming experience is desirable

• Experience with the Salesforce REST and SOAP API Frameworks

• Knowledgeable on the availability, application and management of Salesforce add-on modules and tools  

• Experienced in business analysis of user and process requirements and implementing design specifications and solutions. 

 

ADDITIONAL SKILLS:

• Business Process Analysis and user requirements specifications

• Ability to work, manage, and report on multiple, simultaneous high priority projects

• Experience with business systems such as ERP Systems , SharePoint, and Reporting Applications

• Experience with SQL Server Databases and T-SQL

• Experience with Agile development, VSTS, Visual Studio, Git, Azure is a bonus

 

AMS IS AN AFFIRMATIVE ACTION EQUAL OPPORTUNITY EMPLOYER

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Salesforce Technical Lead
Torrent Consulting
Role: Project
Location: "Charlotte, NC" , "Washington, DC" , "Kansas City, MO" , "Ann Arbor, MI"
Remote: No

Position Overview:

The Technical Lead is responsible for leading technical discovery sessions and documenting technical requirements. This position requires regular engagement with developers to review code and provide feedback on best practices. The successful candidates expertise will be needed to develop an effective plan for project scope.

 

Key Responsibilities:

Technical Design

  • Effectively lead technical discovery sessions and document technical requirements
  • Create and clearly document system and architecture design
  • Document user stories and technical acceptance criteria that leads to client acceptance of build
  • Development Lead
  • Break down technical work into discrete assignments for project team members and manage work assignments through completion
  • Assist developers in project solution execution, review code, and provide feedback on best practices (Lightning Component applications and Visualforce)
  • Execute integrations using various integration tools and techniques (SOAP/REST, outbound messaging, Apex callouts, Apex web services, Canvas, Lightning Connect, Integration Platform as a Service, etc.)
  • Make recommendations on appropriate middleware tools

Sales & Service Support

  • Technical Sales Support
  • Scoping & Resource Allocation Planning for Technical Components
  • Technical Team Member Coaching and Professional Development Support

Key Experience:

10 years of experience in information technology with a minimum of 5 years Salesforce experience.

 

Required Knowledge & Skills:

  • Capable of breaking down technical work into discrete assignments for project team members.
  • Versatile in both functional and technical aspects of Salesforce.
  • Experience leading a team.

Education:

Four year college degree in a technical field of study.

 

Location:

  • Ann Arbor, MI – Charlotte, NC – Kansas, MO or Washington, DC preferred.
  • Travel: <10%

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Salesforce Lead in Startup - Paris/New-York/Hong Kong
Storefront
Role: Project
Location: New-York, Paris, Hong Kong
Remote: Partial

Who We Are

Storefront is the world's largest marketplace for short-term retail spaces. Our platform connects brands, e-commerce businesses, and artists with space owners for temporary rentals. Storefront makes commercial real estate easily accessible for anyone looking to organize events and create pop-up stores around the world.

Since our launch in 2014, Storefront has supported more than 100,000 brands (including L’Oréal, FILA, Hermes, Netflix, Birchbox) across the world's largest cities, from Paris to New York to Milan, London and Hong Kong. Our platform now has the largest network of commercial spaces available for short-term rental with more than 10,000 listings.

Our People

The Storefront person is committed to disrupting the way retail is experienced. We are a positive and energetic group of people. We work hard, work smart, and love what we do. We are proud advocates of our brand and believe temporary stores and showrooms are the future of retail.

Your Role

Storefront is looking for an experienced Salesforce Lead to join the Business Operations Team! This position can be located in Paris, New-York or Hong Kong.

We are building a best in class business operations team (BizOps) to help Storefront scale. This very agile team, reporting directly to the COO, tackles the most challenging problems of the company. From Data Analysis, Process Improvement or Cross-functional alignment, we focus on problem-solving and deliverables that will help Storefront achieve an exponential growth.

If you are an Innovative, Data Driven and Problem Solving Mind join the most disruptive Commercial Real Estate Start-up !

Responsibilities

  • Partner with internal Business teams to develop roadmaps and define business processes and associated system requirements on the Salesforce.com platform.
  • Lead Salesforce.com implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution).
  • Identify, evaluate, and document potential data sources in support of project requirements.
  • Proactively play an analytical role where she/he is responsible for developing KPIs within the business for the purpose of identifying trends and evaluating the success of  initiatives
  • Apply a change management tools and processes to create a strategy to support adoption of the changes required by a project or initiative.
  • Provide input, document requirements, and support the design and delivery of training programs.
  • Provide business and technical support to business teams to ensure the success of our goals.

Requirements

  • Bachelors / Masters Degree, preferably in Computer Science
  • 5+ years Salesforce experience
  • Salesforce Certified Administrator/Consultant/App Builder/Platform Developer II Certification a plus
  • Experience with Lightning Platform
  • Experience in programming, APEX, SQL, JavaScript
  • Fluent in French and English (spoken and written)

Benefits

  • Work in a fun, collaborative, and stimulating environment with new challenges everyday.
  • Learn from a supportive, hardworking team, building something truly transformative.
  • Salary commensurate to experience.
  • Competitive health insurance package.
  • Public transport subsidies.

What to Expect Next

  • HR interview with the Talent team
  • Interview with COO and other managers
  • You'll also meet a few of our other teammates and business leaders!

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Senior Salesforce Developer
Lamb Weston
Role: Developer
Location: Eagle, ID
Remote: No

Job Description Summary

Lamb Weston is a $3B, global, Fortune 1000 company in the process of building out its IT infrastructure and IT strategy. We are seeking a Sr. Salesforce Developer who will provide support to ensure that our Salesforce implementation is maintained and performing in a manner that meets the needs of our business partners. This role provides guidance to team members and must possess the appropriate skills to impact them in a positive fashion. The ideal candidate will be willing to get into the trenches to help solve issues, identify plans for improvement and support successful project implementations. Working well under pressure in a team environment is a must. Come help us transform Lamb Weston and prepare us for our future growth.

 

Job Description

  • Identifying, defining, and documenting problems or situations that require attention or improvement
  • Locating, collecting and organizing information that enhances the understanding of a problem or situation and that facilitates effective communication of it to others
  • Study, examine and interpret problem or complex situations by separating into discrete components.  Simplify and better understand how the components fit together and why they are arranged in particular ways
  • Analyze, Design and champion software solutions thru configuring existing systems and possibly writing some basic code
  • Construct, configure, and maintain complex Salesforce objects and processes
  • Create and or update documentation
  • Adhere to appropriate system development standards and process methodology
  • Develop functional, integration, regression and stress test plans
  • Translate business requirements into technical solutions

 

 

Job Qualifications

  • Bachelor’s Degree in Information Systems, Computer Science or similar technical degree
  • 4+ years of experience working with configuration practices for cloud-based solutions i.e. Salesforce
  • Exposure to or knowledge of technical solution design principals and software development methods
  • Experience translating business requirements into technical solutions/plans
  • Proficient in SQL query language and relational databases
  • Experience with system integration and ETL processes; Visual Importer experience a plus
  • Understanding of and ability to maintain Apex versioning
  • Experience with Waterfall and Agile methodologies
  • Excellent analytical and problem-solving skills

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Salesforce Five9 Administrator
Floor & Decor
Role: Administration
Location: Marietta, GA
Remote: No

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.

We are committed to our associates and customers.  This makes our business successful.

If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

 

Job Description:

Purpose:

Seeking an organized administrator for CRM & phone system. Individual will handle all basic administrative functions, including user account maintenance, reporting, dashboards, and other routine tasks, in SalesForce Service Cloud and Five9 Cloud Contact Center Software.

Candidate must be a strong leader with excellent interpersonal and organizational skills. Candidate will serve as administrator for Customer Care Center Team. Key responsibilities include, CRM/phone integration, implementing operational procedures in regard to technology, and able to resolve/escalate all user related issues.

 

Minimum Eligibility Requirements:

  • Experience in Salesforce.com and Service Cloud administration
  • Experience in call center cloud administration
  • Must be able to work with technical data as well as creative concepts
  • Must be results oriented, and demonstrate a sense of urgency with creative/innovative/forward thinking skills
  • Must be detail oriented and organized
  • Proven problem-solving and team building skills
  • Must pass pre-employment background check
  • Performs any other related duties as required or assigned
  • Excellent communication skills (verbal and written)
  • Ability to think creatively and strategically while handling potentially complex issues
  • Experience in analytically focused CRM role
  • Strong understanding of CRM KPI’s, data, & analytics

 

Preferred Eligibility Requirements:

  • SalesForce Certified Administrator
  • Experience with Five9 Cloud Contact Center Software
  • Bachelor’s degree
  • Become SalesForce & Five9 Administrator or become certified in 90 days

 

Essential Job Functions:

  • All basic administrative functions and manage SalesForce.com data feeds and integration
  • Maintain user roles and system access
  • Enhance user experience in Salesforce, and assist in training of staff
  • Ability to gather requirements, translate those requirements into a Salesforce design, and understand the impact/minimize the risk those changes would have on the current organization
  • Provides analytical support for special projects
  • Drive growth, manage, maintain and oversee key initiatives related to Salesforce
  • Develop new, and improve existing reporting dashboards, and prepare reporting and presentations for executive level updates
  • Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives

 

Working Conditions (travel,   environment)

  • Limited travel required travel required (including air and car travel)

  • Noise level in the work environment is typically quiet to moderate

 

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time."

 

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

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Salesforce (SFDC) Administrator
Electro Rent
Role: Administration
Location: Raleigh, NC
Remote: No

Overview

Reports to
Outbound Call Center Manager

Summary/Objective

Electro Rent is seeking a Salesforce (SFDC) Administrator to help create call lists for an outbound calling team as well as create reports of results.

The role involves knowing Customer Relationship Management system (Salesforce) and using these to interface between the marketing campaigns and sales follow up.

You’ll need to be a quick learner, be flexible, have a positive attitude and work with a close-knit team. You will be working with data so attention to detail effective use of systems is important but thinking through processes to understand the objective and improve them would be beneficial.

Responsibilities

  • Manage/prepare data on CRM for outbound calling programs.
  • Managing Salesforce (SFDC)
  • Create and run reports on a weekly/monthly basis to show results of outbound team efforts.
  • Interface between the marketing system (Pardot) and SFDC to load marketing campaign respondents for call campaigns.
  • Add relevant information to systems

Qualifications

  • Experience manage/prepare data on CRM for outbound calling programs.
  • Experience managing Salesforce (SFDC)
  • Understanding of SFDC including report creation, list select and data mining
  • Attention to detail.
  • Open, flexible attitude
  • Ability to understand end-goals and work with a team
  • Ability to get head down and complete tasks within defined time-frames
  • Marketing and/or Sales and/or Data Management understanding an advantage
  • Knowledge and use of CRM systems and advantage
  • Experience of working with data preferred.

 

Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With 1.1 billion of inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.  EOE

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Salesforce Administrator
First Book
Role: Administration
Location: Washington, D.C.
Remote: No

About First Book: First Book (https://firstbook.org/) believes that education offers children the best possible path out of poverty. Since 1992, First Book has distributed more than 175 million books and educational materials to children from low-income families. Reaching 5 million children from birth to age 18 annually, First Book has also built the country’s largest and fastest growing network of educators serving kids in need: today First Book reaches 400,000 educators nationwide with an additional 1,000 joining every week. 

A global leader in social enterprise, First Book harnesses the power of the private sector to advance social change. First Book has built a family of social enterprises to support children in need including the First Book Marketplace, The First Book Accelerator, First Book Insights, and a range of other efforts. First Book has also been highlighted for its innovation and impact by the Schwab Foundation for Social Entrepreneurship, the World Economic Forum and in case studies at Columbia Business School, Wharton Business School, the Yale School of Management, and the London School of Economics. Finally, Charity Navigator recently awarded First Book its highest rating, including a perfect 100% score for Accountability & Transparency.

About the position: First Book is applying technology and business approaches to the challenge of providing all children in the US and Canada with access to books.  First Book currently serves more than 20,000 Title I schools, afterschool initiatives, clinics, shelters, and a wide variety of other programs serving children in need. Though powerful, First Book is only reaching a small fraction of the approximately 2 million programs and Title I classrooms eligible for our help. We have exciting opportunities to use technology to serve more and more of these programs and are looking for a Salesforce- Administrator to join our technology team.

Responsibilities: Working with key stakeholders in First Book to objectively establish the general guidelines for Salesforce data organization in the following disciplines:
•    DONATIONS / DEVELOPMENT
•    EMAIL MARKETING
•    CAMPAIGN MANAGEMENT
•    DEAL PIPELINE
•    SERVICE DESK
•    WORKFLOW MANAGEMENT
•    Daily administration and support of First Book Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
•    Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers
•    Develop and create customized reports and dashboards
•    Keeping abreast of new Salesforce NPSP features and functionality as well as additional tools within the SF ecosystem to provide recommendations for process improvements
•    Train new and existing users on how to use Salesforce and other tools in the SF ecosystem
•    Create matrix based reports to demonstrate the dashboards
•    Provide application users with technical support
•    Create a single repository of information assimilating and integrating with various downward and upward systems
•    Support the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing

Qualifications: 
•    College degree or equivalent work/technical experience
•    2+ years Salesforce NPSP experience
•    Experience working in the one or more of the following disciplines within Salesforce NPSP and bring a holistic data view.
•    DONATIONS / DEVELOPMENT
•    EMAIL MARKETING
•    CAMPAIGN MANAGEMENT
•    DEAL PIPELINE
•    SERVICE DESK
•    WORKFLOW MANAGEMENT
•    Salesforce NPSP certification required
•    Experience with Classy, Pardot and other SF ecosystem tools 
•    Understanding of relational databases and data integration tools
•    Experience with programming languages such as PHP, SQL, JavaScript,HTML, APEX
•    Excellent communication and analytical skills
•    Close attention to detail, and
•    Ability to work independently, as well as part of a team, on multiple projects

TO APPLY
Candidates are invited to submit a resume, and a cover letter that details your interest. 

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Senior Salesforce Developer
Walmart Labs
Role: Developer
Location: Sunnyvale, CA
Remote: No

What you'll do

This role is for an engineer to work on an existing Salesforce implementation and increase the scope to include advertisement sales. The successful candidate will be very well versed in Sales Cloud and general engineering principles, and will be familiar with Advertising Sales Paradigms

Minimum Qualifications

Bachelor's degree in computer science or related field
Strong Architecture and Design skills
Strong Apex Development
Strong Administrative Skills
Minimum 1 Year experience with Lightning
Minimum 4 Years experience with SalesCloud

Preferred Qualifications

Experience with a Salesforce-integrated OMS system (eg Cloudsense, Placements.io) is valuable
Experience with a Salesforce-integrated billing system in valuable

About Walmart Labs

Imagine working in an environment where one experiment can catapult an entire industry toward a smarter future. That’s what we do at Walmart Labs. We’re a team of 5,000+ software engineers, data scientists, designers and product managers within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and our enterprise operates.

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Salesforce Administrator
Addepar
Role: Administration
Location: New York, NY
Remote: No

At Addepar, we believe better technology can transform global finance. Our mission is to empower investors to analyze portfolios, communicate, and act with unparalleled insights. To tackle this ambitious goal, we have built a team of technologists fundamentally rethinking how tools in finance should work. 

Salesforce Administrator will effectively be part of the Business Systems team and have the opportunity to partner with other teams across the business organization. In this role, you will collaborate with a wide variety of internal teams on projects including: closely working with stakeholders on business and build teams to drive business process and execution.  This role will interface and partner with several teams within the organization: Sales/BD, Marketing, Relationship Management, Deployments, Finance, Legal, Data, Product & Partnerships.  

The ideal candidate will have experience with Salesforce Administration, building on the Salesforce platform as well as integrating it with other applications. This person should possess technical, business and communication skills. This person should also function as a business analyst and be comfortable meeting with different business units to gather and define requirements.

Responsibilities

    • Overall Salesforce-related administration such as user management, support/problem shooting
    • Create Salesforce automation and validation rules
    • Responsible for assisting in the standardization of business tools, methodologies and business processes aimed at improving operational efficiency.
    • Responsible for the day-to-day progression and documentation of projects implemented to achieve operational efficiency goals.
    • Data maintenance
    • Train end-users on new features and builds

Requirements

    • Bachelor’s degree 
    • At least three years working with Salesforce and integrated solutions
    • Certified Salesforce Administrator ADM201 preferred 
    • Demonstrated knowledge of marketing automation desired but not required
    • Exceptional written and oral communication skills plus strong presentation skills 
    • Strong business acumen and demonstrated ability to collect and analyze data and translate into business insights
    • Proven ability to gather and connect requirements from multiple sources, and translate into executable projects/tasks
    • Ability to work well with others, motivate other team members, and thrive in a dynamic and challenging work environment 
    • Sets goals and achieves scheduled deadlines
    • Strong attention to detail

Addepar is a leading provider of technology for the wealth management industry. The company’s performance reporting and analytics platform aggregates portfolio, market, and client data all in one place. It provides asset owners and advisors a clearer financial picture at every level, allowing them to make more informed and timely investment decisions. Addepar works with leading financial advisors, family offices, and large financial institutions that manage over $1.3 trillion of assets on the company’s platform. In 2018, Addepar was named as a Forbes Fintech 50 and received Morgan Stanley's Fintech Award for making significant impact to the firm’s mission of continuous innovation. Addepar is headquartered in Silicon Valley and has offices in New York City, Chicago, and Salt Lake City.

 

At Addepar, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace.

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Salesforce Developer
Progyny
Role: Administration
Location: New York, NY
Remote: No

DESCRIPTION

We are looking for a Salesforce Developer to join our team. This role will be responsible for the technical development, configuration, maintenance, and integration of the Salesforce platform. The ideal candidate will be able to provide solutions that are highly scalable, extensible, and easy to maintain while keeping the overall end user experience in mind.

REQUIREMENTS

What you’ll do…

  • Collaborate with product management and fellow technologists to design, develop and deliver friction-less SFDC based functionality
  • Self-managing to come up with pre sprint technical design and grooming activities
  • Drive user story analysis, elaboration and design. Thrives to ensure code quality is high with supporting unit test and automation, on time and on budget delivery
  • Responsible for developing in Visualforce, Apex, Lightning to build customized solutions that support business requirements and drive key business decisions
  • Drive low-level architecture and contributes to high-level architecture. Champion modular design, reuse, separation of concern, high cohesion and loose coupling
  • Employ industry best practices to deliver world-class solutions. Ensure developed solutions remain compliant with all applicable Prudential standards
  • Stay abreast of emerging technologies and how they can be applied to Prudential
  • Enable change, help accelerate innovation and ensure customer delight
  • Drive software development activities to meet schedules and timelines
  • Research problems discovered by QA or product support and develop solutions to the problems
  • Conduct unit testing and integration testing for functionality
  • Ensure that software standards and quality targets are met

 

About you...

  • At least 2 years of experience developing on the Force.com platform with Visual Force, Apex, Controllers, Triggers, and Apex Data Loader.
  • Salesforce.com Platform Developer I certification required
  • Experience in working both classic interface and lightning interface.
  • Experience with Lightning components
  • Experience Writing test classes.
  • Experience in conducting gap analysis on existing process and potential alternatives.
  • Ability to use out-of-the-box SFDC functionality as well as building custom solution on top of the framework’s building blocks.
  • Experience with SFDC Deployment tools (such as ant / eclipse)
  • Experienced working with SOQL / SOSL Queries
  • Familiarity with SOAP / REST APIs
  • Experience authoring and designing a web-based API is a plus.
  • Capable of performing comprehensive testing of various modules – both for Systems Integration Testing (SIT) as well as for User Acceptance Testing (UAT)
  • Strong documentation and verbal/written communication skills.

Nice to have:

  • Salesforce.com Advanced Admin certification preferred
  • Experience with JIRA and Confluence a plus
  • Experience with Jitterbit Data Loader is a Plus

BENEFITS

About us...

We are a leading fertility benefits management company that combines clinical and emotional guidance, science, technology and data to provide comprehensive value-based fertility solutions for self-insured employers. Our benefit plans are designed to improve outcomes, shorten time to pregnancy and reduce total fertility-related costs. We currently support over a million lives and have over 500 clinic locations in its provider network.

Come join our mission of making any member’s dream of parenthood come truth through a healthy, timely and supported fertility journey.

Progyny Perks:

  • Health, dental, vision and life insurance options for employees and family
  • Paid vacation and summer flex time
  • Company equity
  • Bonus program
  • 401K Match
  • Mentorship program
  • Leadership and personal development programs
  • Monthly training seminars
  • Access and transparency from the leadership and exec team
  • Family friendly benefits including paid maternity and paternity, fertility benefits (including egg freezing and IVF), emergency childcare program, and parent’s group
  • Monday breakfasts
  • Friday lunches
  • Company social events
  • Our kitchen stocked with fresh fruit, drinks, and snacks
  • Sit/ stand desks

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Salesforce Developer
Pendo
Role: Developer
Location: Raleigh, NC
Remote: No

Pendo is looking for a Salesforce Developer.

The Salesforce Developer supports and develops applications for client tracking and reporting to maximize efficiency and capitalize on the full features and benefits of the system based on user needs. We are seeking someone with excellent technical skills who can capture requirements in order to efficiently administer and enhance the system. The right candidate may also perform basic updates, such as add/delete users, maintaining custom fields and workflows and security of the system.

 

Responsibilities (what you’ll do):

  • Configure proper security access, permissions, roles and profiles for Salesforce users
  • Re-engineer existing processes and build new processes to support our growing company
  • Implement/ integrate/ help manage third party applications as necessary
  • Build changes in a Sandbox environment and establish/ follow protocols for testing and eventual deployment to production environment
  • Log and track identified system problems through resolution
  • Manage system changes without interruption to the users
  • Ensure screens, fields and workflow have accurate names and reflect current workflow
  • Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements
  • Daily administration and support of Pendo’s Salesforce database including but not limited to creating/ managing customization of objects, fields, record types, page layouts, validations, workflow and approval rules, sharing rules, permission sets and triggers
  • Coordinate field changes with Analysts for reporting in Looker
  • Assist in future migration to Lightning UI
  • Monitor and manage exception logs for back end system integration with SFDC
  • Be the company SME on Salesforce.com
  • Provide application users with technical support
  • Assist with SFDC report and dashboard creation as needed

Qualifications (what you have):

  • You have 3 to 5 years of technical Salesforce administration experience
  • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Visualforce, Apex, s-controls) and/or SOAP, REST APIs and other integrations with external systems
  • Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for workflows and enhanced functions
  • Experience working with a SaaS/ subscription based sales model preferred
  • Salesforce.com Developer certification preferred
  • Salesforce.com Administrator certification is required
  • Experience with migration to Lightning UI useful
  • Marketo, Gainsight, Zendesk experience helpful
  • Close attention to detail
  • A self-starter that is comfortable in a fast-paced environment
  • Ability to work independently, as well as collaboratively as part of a team, on multiple projects
  • College degree or equivalent work/technical experience
  • Strong problem solving skills, data and software applications
  • A high level of energy, a good sense of humor

Pink, Perks, and Such:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

Benefits:

  • Company Equity
  • Health benefits 100% covered for your entire family. 100% dental and vision coverage for employee
  • 401K
  • Open vacation policy
  • Free weekly lunches and fully stocked kitchen with drinks, goodies and balanced snacks
  • Frequent company and team-building events
  • Free parking or monthly stipend for other modes of transportation (biking, walking, do you skate?)
  • Lots of company swag...hope you like pink!

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Pendo is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.

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Salesforce Developer
Yext
Role: Developer
Location: New York, NY
Remote: No

Yext is the leading Digital Knowledge Management (DKM) platform. Yext's mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants, and other intelligent services that drive consumer discovery, decision, and action. Today, thousands of businesses including brands like Taco Bell, Rite Aid, and Steward Health use the Yext Knowledge Engine™ to manage their digital knowledge in order to boost brand engagement, drive foot traffic, and increase sales.

Our Corporate Engineering Team evaluates and supports all of Yext's internal systems. They work to consistently improve internal efficiencies and processes used by the entire company.  We are looking for a Salesforce Developer to design robust SFDC solutions and enable automation for such new features.

Responsibilities

  • Advance and maintain the enterprise-wide CRM implementation to ensure continued delivery of innovative, high quality solutions to meet Yext’s needs
  • Perform development, testing, implementation, documentation, and update tasks relating to the CRM instance and other integrated applications
  • Create (design, document, build) and manage (test, deploy) changes to Visualforce, Apex Classes, Apex Controllers, Apex Triggers
  • Write clean, tested, well-documented Apex code.
  • Research changes in upcoming versions of Salesforce.com and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity and ensure system sustainability
  • Work with multiple departments to coordinate change management (release process)
  • Audit, uncover and resolve data quality issues; make recommendations to avoid issues in the future
  • Manage and prioritize ongoing support requests
  • Collaborate effectively across teams, within engineering and outside

Minimum Requirements

  • BS in CS, IT, or related field
  • 5+ years of experience in Salesforce.com platform.
  • Strong understanding of Salesforce architecture and design principles and best practices.
  • 2+ years of development experience with Visualforce, Apex Classes, Apex Controllers, Apex Triggers
  • Experience with SFDC Metadata API, SFDC API, and other APIs
  • Experience working with technical third party integrations related to Salesforce
  • Understanding of data structures and database schema
  • Professional experience working with a version control system and continuous development and/or deployment
  • Strong organizational skills and ability to prioritize, communicate
  • Flexible, fast learner who thrives in a constantly-changing work environment
  • Works well under pressure
  • Able to juggle multiple projects and priorities in real time
  • Excellent communication (oral and written)
  • Flexibility to meet continuously changing priorities and challenges

Compensation, Benefits & Perks

Yext offers the following exceptional benefits: competitive compensation, 401k, unlimited snacks, daily meal allowance, flexible hours/paid time off, and excellent health/dental/vision insurance. We treat our employees well and offer tremendous growth opportunities. Challenging work pushes our people to be creative in a casual environment that is caring, fun, and collaborative. We believe that when you have smart, happy people working together you can produce something special.

About  

Yext has been named a Best Place to Work by Fortune and Great Place to Work® as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Berlin, Chicago, Dallas, Geneva, London, Paris, Tyson's Corner, San Francisco, Shanghai, and Tokyo. Learn more about the Yext team and culture on the muse, our website, and our blog

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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Saleforce Project Manager
The ALS Association
Role: Project
Location: Washington, D.C.
Remote: No

The Amyotrophic Lateral Sclerosis Association (ALS Association or Association) was organized in 1985 through the merger of its predecessors, The Amyotrophic Lateral Sclerosis Society of America and The National ALS Foundation, Inc.  The Association’s mission priorities are to fund research directed at finding the cause and cure for the disease, amyotrophic lateral sclerosis (ALS), commonly known as “Lou Gehrig’s Disease,” to provide clinical, educational and other programs and services to people living with ALS and their families, health care professionals, and other key stakeholders, and to increase public awareness through public policy and advocacy efforts at both the national and state levels. 

The Association is a not-for-profit, voluntary health organization, with a National Headquarters in Washington, D.C. and 39 chapters spread throughout the United States. We are searching for an experienced Salesforce Project Manager to help manage our implementation of Salesforce. Reporting to the Executive Vice President of Finance and Administration, the Project Manager should have a background in business, management, budgeting, IT, HR systems and analysis. Must have the ability to communicate with all levels of the organization about the project. If you are responsible, able to deliver projects on time and within budget, and looking for a change, the ALS Association may be right for you!

Core duties and responsibilities include the following.  Other duties may be assigned.

  • Manage implementation of Salesforce across National Office and all chapters.
  • Familiarize yourself with all departments and their use of the current / future systems.
  • Communicate status of project to all levels of the organization.
  • Act as an advocate for the association.
  • Create and maintain detailed documentation.
  • Administer and support Salesforce and integrated systems once implemented.
  • Convey a professional and positive image at all times that reflects favorably on The ALS Association.

Required Education and / or Experience:                                                           

  • Bachelor’s degree with minimum two years related experience or the equivalent combination of education and experience.
  • Project Management Professional (PMP) Certification preferred.
  • 5+ years’ experience with Salesforce.
  • Salesforce Administrator Certification required.  Additional Salesforce certifications preferred.
  • Successful experience with multiple large full life-cycle Salesforce implementations.
  • Ability to plan, budget, oversee, and document all aspects of a project.
  • Excellent time management skills.
  • Strong analytical thinker/problem solving abilities.
  • Demonstrated ability to develop project plans and track progress and resources.
  • Capable of managing changes in project scope, schedule and costs in a timely manner.
  • Experience with vendor management, especially statusing, service level agreements, and issue resolution.
  • Solid organizational skills including attention to detail and multi-tasking.
  • Excellent written and oral communications skills (including presentation skills).
  • Strong troubleshooting skills.
  • Proven success in leading and contributing to a team-oriented environment.
  • Proven ability to work creatively and logically in a problem-solving environment.
  • Ability to travel on Association business as required.

The ALS Association is an EO employer – M/F/Veteran/Disability

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Salesforce.com Administrator
Happy Money
Role: Administration
Location: Costa Mesa, CA
Remote: No

ABOUT THE ROLE

  • Manage Salesforce security including roles, profiles, sharing rules, workflows, and groups.
  • Maintain and customize Sales Cloud, Marketing Cloud, and Salesforce DMP applications.
  • Build custom reports, dashboards, workflows, and support KPI efforts across multiple end-user groups.
  • Manage operational requests and reporting including customer analysis, individual views, and troubleshoot issues.
  • Develop training materials and provide training and support to SalesForce.com end-users.
  • Work with Data Confidence and Platform teams to manage Salesforce.com data feeds and other integrations while ensuring database integrity and accuracy.
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/user
  • Administer email templates across multiple end-user groups.
  • Provide support for Cloud Lending Solutions (Saleforce.com ISV hosted via Salesforce.com)
  • Coordinate activities between all Salesforce.com end-user groups as well as across all Salesforce.com products/services, including but not limited to:
    • Salesforce Sales Cloud
    • Salesforce Marketing Cloud
    • Salesforce Platform
    • Salesforce DMP

ABOUT YOU

  • 3+ years experience with full lifecycle Salesforce.com administration
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Creative and analytical thinker with strong problem-solving skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
  • Must demonstrate the ability to communicate effectively at all levels of the organization
  • Recent Hands-on experience with Salesforce Marketing Cloud and Salesforce DMP
  • Excellent verbal and written communication

WE’D BE ECSTATIC IF YOU HAVE THE FOLLOWING:

  • Experience supporting Cloud Lending Systems.
  • Experience with financial services systems
  • Saleforce.com Admin (ADM201 and ADM211) certified or Marketing Cloud and Developer certifications
  • Hands-on experience with HTML and CSS as well as one or more programming languages

ABOUT HAPPY MONEY

Happy Money is a financial services company seeking to blend content, psychology, and personal finance to help people lead happier lives. We believe in taking care of our employees, putting the customer first, having a sense of humor, and getting things done.

PERKS & BENEFITS

  • Rich Benefits offering, some paid 100% by Happy Money!
  • Generous PTO (Paid Time Off) Policy
  • All the single-origin, micro-batch roasted coffee you can drink (or tea if that’s your thing)
  • Happy Money Hour – we love to mingle and enjoy great brews!
  • A smart and FUN work environment

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Senior Salesforce Developer
SurveyMonkey
Role: Developer
Location: San Mateo, CA
Remote: No

SurveyMonkey

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.

Engineering

Does _surveymonkey_ speak to you? Then you’re probably just who we need to help us build interesting, scalable solutions (and create maintainable systems that stand the test of time). See your code go live right away — and have an impact today, tomorrow, and for years to come. More importantly, we’re a friendly bunch looking for a teammate, not a lone wolf. If you're looking to own an integral part of our system, let's chat!

The Role

We are looking for a Senior Software Engineer for the Developer Platform team who has a real passion for solving complex and interesting problems. We build and maintain the APIs that help grow our platform both internally and throughout our customer base, as well as provide strategic integrations to get feedback where it’s needed most.

Some of the things you will do as a Senior Software Engineer at SurveyMonkey include:

  • Design, build, and maintain high traffic, multi-region services.
  • Top-to-bottom ownership of new features, including crafting technical specs, writing readable and extensible code, and keeping tabs on post-release metrics.
  • Investigate and address issues with performance, scalability, and maintainability.
  • Participate in code reviews.
  • Stay on top of software trends and continuously self-educate.

You will be contributing to the engineering strategy and development, operation, and maintenance of our Enterprise Salesforce integration that is currently used by over 500 organizations. You will help take the integration and the SurveyMonkey platform to the next level by providing an engaging and native experience across a number of different Salesforce Clouds.

Qualifications

Essential

  • Experience developing applications for Salesforce Sales, Service, Marketing, and Community Cloud offerings.
  • You have 3+ years experience developing in the Salesforce platform: using Apex, Visualforce, Lighting UI, Aura Framework, etc.
  • Extensive knowledge of XML, SQL, JavaScript, HTML and CSS.
  • Strong understanding of ETL Tools and integrations leveraging SFDC Web Services APIs.
  • Culture of code reviews, writing tech specs, and collaborating closely with others (not a solo hacker).
  • Be self-motivated and have a strong work ethic; willing to go the extra mile when it's crunch time.
  • Bachelors or Masters in Computer Science or a related field, or equivalent.

Ideal

  • Salesforce Developer Certification.
  • Experience with multi-region data center architecture.
  • Experience working with a distributed service-oriented architecture.
  • Experience building high-traffic websites.
  • Experience supporting customer SLAs.
  • Experience with modern authentication and authorization practices.
  • Experience with continuous integration (frequent deployments).
  • Material contributions to open source projects.
  • Linux (Ubuntu) configuration and administration.

 

Must be able to obtain and hold government security clearance at the Reliability level.

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations are available for applicants with disabilities.

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Senior Salesforce Admin / Developer
J.D. Power
Role: Developer
Location: Troy, MI or Costa Mesa, CA
Remote: No

The Role:

The Salesforce Administrator/Developer position is responsible for managing Salesforce and the Salesforce.com platform, troubleshooting and working with circa 300 globally dispersed end-users across global teams in Sales, Marketing IT, Finance, Legal and Product to ensure the application meets their needs through configuration and/or customization of the Salesforce platform.

We are looking for an experienced Salesforce Administrator/Developer that can demonstrate solid technical skills blended with a value-to-business mindset with a proven track record of leveraging cross-industry best practices to design, develop and deploy scalable SFDC solutions in complex SFDC orgs to ensure we are maximizing efficiency and capitalizing on the full features and benefits of the Salesforce platform.

Responsibilities:

  • Daily administration and technical / functional support for Salesforce Sales Cloud and database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validation rules
  • Collaborate and consult with internal stakeholders to ensure the design and functionality of the platform is driving efficiency and value for the Sales Organization
  • Provide recommendations for process and application improvements utilizing best practices for SFDC, data management and governance
  • Develop clear end-user and stakeholder business requirements and specifications that help influence change and drive user adoption in support of an expanding Salesforce environment
  • Planning and analysis of user requirements to design, develop, configure and administer SFDC including but not limited to APEX code and supporting test classes, Visualforce pages, custom objects/fields, validation rules, process builder, page layout, permissions and complex workflow rules
  • Full cycle development and updates to Salesforce or its third-party application solutions including training & documentation using industry best practices within Salesforce
  • Release management; manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating UAT
  • Document and maintain processes, policies, application configuration and help related materials for users
  • Manage and provide on-going support of API integrations
  • Develop integration processes using Salesforce.com’ s Web Services API and third-party integration tools (Apex Data Loader, Informatica, etc.)
  • Keep up-to-date on new Salesforce and 3rd party application products, features and functionality to recommend and apply improvements to internal business challenges
  • Mentor junior staff to support knowledge sharing and professional growth

 

 Qualifications:

  • 6+ years intense Salesforce experience in Salesforce.com administration, analysis, and development in SFDC orgs with 300+ end users
  • Certified Advanced Administrator (Required). Related Architecture and Developer certifications strongly desired
  • Expertise in Apex, Java, JQuery, JavaScript
  • Expertise in using the Salesforce APIs SOAP, REST, BULK, METADATA
  • Data Loader, de-dupe tools (Demand Tools)
  • Knowledge of CPQ and CLM (Contract Management)
  • Working experience of SFDC lightning migration
  • Working knowledge of 3rd party integrations and Appexchange packages. Experience with HubSpot, NetSuite, DocuSign, and NetSuite a plus.
  • Experience running projects from initiation to completion with minimal oversight
  • Excellent written and verbal communication and interpersonal skills
  • Ability to perform in a fast-paced, fast-changing work environment
  • A process before tools approach to creative problem-solving with a proactive approach to get things done
  • College degree or equivalent work/technical experience

 

 

The Career Opportunity: 

This is a great opportunity to work within a growing technology team with a strong focus on delivering value to the business.

 

The Team / The Business: 

Diverse team with plenty of opportunity to contribute to our culture that values knowledge and learning.

 

Our Hiring Manager says:

We are looking for an experienced Salesforce Administrator/Developer that can demonstrate solid technical skills blended with a value-to-business mindset

 

J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability.  The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands.

 

Our Experience

J.D. Power has been capturing and analyzing the Voice of the Customer across more than a dozen industries globally for 50 years. We know measuring customer experience is not easy, but that’s where we come in. Through our proprietary index model, we identify the many drivers of customer experience, accurately measure and link their impact to business results, and uncover insights to drive results for our clients.

 

Our Data, Analytics, and Resources

Across 18 offices globally, our team of more than 800 professional analysts, statisticians, economists, consultants, and experts in demographics and consumer behavior focus on delivering insights clients can act on immediately. We serve an increasing number of countries and regions around the world, including Brazil, India, Japan, Taiwan, China, Philippines, Indonesia, Singapore, Thailand, Malaysia, Vietnam, South Korea, Canada, Mexico, Europe, Australia, Germany, and the UK.

 

Beyond Measure

We understand that the customer experience is vital and that simply measuring it is not enough. Our analysts focus on driving results that will improve customer loyalty and advocacy and our success is driven by how much we help improve your customer experience. But data is only as powerful as the analysis and insights tied to it—and we are putting that power in your hands through our interactive VoX reporting platform. The data, analytics, insights, best practices, and action plans you need are available whenever and wherever you need them, to help you make data-driven decisions that will improve your customer experience and drive positive financial results.

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Salesforce.com Engineer
Pinterest
Role: Developer
Location: San Francisco, CA
Remote: No

We are looking for a creative and motivated Salesforce.com engineer to own and build Order-to-Cash functionality in SFDC and integrations with ERP and other engineering systems.

What you'll do :

  • Translate business requirements into code that produces well-quantified data
  • Quickly ramp up by understanding the existing SFDC code and current business process
  • Design and Develop new Order Management functionality along with necessary workflows and integrations to other systems (ERP and engineering systems)

What we're looking for :

  • 3+ years of experience with Salesforce.com administration
  • 3+ years of experience with programming in APEX, Visualforce and the Web Services APIs
  • Ability to understand existing SFDC functionality and code custom extensions/modules wherever required
  • Ability to build custom integrations between SFDC and other software
  • Prior experience building custom Order Management systems in SFDC preferred

 

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Salesforce Administrator
Alertus Technologies
Role: Administration
Location: Beltsville, MD
Remote: No

Alertus Technologies, a pioneer and ascending market leader in emergency mass notification solutions, is experiencing unprecedented growth in our target markets. We are looking for like-minded individuals committed to contributing to a positive, fast-paced environment, who take pride in offering well-developed and invaluable life-safety products to an engaged customer base.

The Salesforce Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. The ideal candidate will be tech-savvy yet able to communicate complex subjects in easy-to-understand terms to help users across the company. The candidate will also be responsible for the initial and ongoing training of the system and provide regular “refresher” training to ensure users are using the system properly. Additionally, the Administrator will perform basic updates, keep current on new releases and AppExhange solutions.

The Job:

  • Create and manage users, profiles, roles, and permission sets in Salesforce
  • Perform system implementation, configuration, and tuning
  • Manage Salesforce objects and processes for the organization
  • Work closely with department leads to ensure all configuration, changes, and process are aligned with business and marketing goals
  • Attend planning meetings and assist with determining how to fully leverage Salesforce capabilities to meet company goals
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
  • Maintain and own data and system security and integrity in Salesforce
  • Troubleshoot escalated issues with Salesforce
  • Train and assist users on a regular basis on system features and updates
  • Work closely with the Marketing Team within Salesforce and Pardot to ensure data is clean and required fields are complete to support marketing initiatives
  • Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate

Required Skills:

  • 3-5 years of Salesforce administration experience
  • Bachelor’s degree or equivalent work experience
  • Salesforce.com Administrator Certification
  • Proven ability to utilize Salesforce.com as a sales analysis tool
  • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems
  • Strong reporting background using standard reporting tools including standard Salesforce.com reporting functionality
  • Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently, as well as part of a team with a positive “Can-do” attitude
  • Strong communication skills 
  • Strong problem-solving skills, data and software applications
  • Experience in Pardot a plus

Alertus Career Advantages:

  • Competitive Salary
  • Business Casual Environment
  • Generous Vacation Plan
  • Being Part of a Fast-Paced and Growing Company Setting
  • Rewarding Experience Improving the Lives and Safety of Others
  • Regular Company Social and Teambuilding Events

EEO/AA employer M/F/D/V

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Salesforce Developer
Center for Sustainable Energy (CSE)
Role: Developer
Location: San Diego, CA
Remote: No

About the Center for Sustainable Energy®

Center for Sustainable Energy (CSE) is an independent, mission-driven nonprofit organization with offices in San Diego, Oakland, Los Angeles and Boston. We accelerate the adoption of clean and efficient energy solutions via program administration, technical assistance, policy innovation, and other forms of market facilitation. We are uniquely positioned and engaged with a variety of stakeholders and market actors, including policy-makers, state and federal agencies, regional and local governments, utilities, business and civic leaders, and individuals in both the general market and equity sectors. Our technical areas of focus include distributed energy resources (renewable energy, energy efficiency, energy storage, fuel cells, combined heat and power) and clean transportation.

Job Summary

The Salesforce Developer leads the design and development of custom solutions for CSE’s internal and external clients.  CSE solutions include application processing platforms for clean energy incentive programs, such as California’s Clean Vehicle Rebate Project (CVRP).  These solutions include a front-end CMS system and back-end Salesforce and document storage systems.  The Salesforce Developer reports to the Sr. Manager of CSE’s systems development team, and collaborates with a team of business analysts, and front-end and back-end developers (including external development partners) to design, develop, deploy, and maintain solutions.  

Essential Functions and responsibilities:

  • 5+ years experience designing and developing complex Salesforce solutions
  • Analyze needs and architect solutions using traditional and/or agile development methodologies
  • Design solutions that leverage Salesforce best practices and introduce new technologies when necessary
  • Translate business requirements into well-architected solutions that best leverage the Salesforce platform
  • Develop comprehensive configuration designs and architectural documentation to support the successful implementation of projects
  • Identify and recommend salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance
  • Integrate Salesforce with other applications using web services and API’s
  • Engage in code reviews and ensure adherence to best practices
  • Identify any application/code security issues and recommend solutions to resolve them
  • Integrate and test systems using automation and non-automation methods
  • Strong foundation in version control, configuration management, deployment methodologies and release management
  • Provide mentoring and technical leadership to other team members
  • Ability to work in varying development environments including Agile, Scrum or Waterfall

Essential knowledge, Skills and Abilities:

Proven knowledge and expertise with Apex, Lightening Framework, the Salesfoce clouds, and API based integrations is required.  Should also have experience with Salesforce involving integrated CMS (ie. Drupal) and document storage (ie. Box) solutions. Must have excellent written/verbal communication skills, Attention to detail and a commitment to quality.

Required Qualifications:

  • 3+ years of Apex, Visualforce and Salesforce application design and development experience  
  • 2+ years of Lighting Framework development experience  
  • Solid knowledge of Object Oriented Design and Programming techniques.
  • Expertise in Apex development - must be knowledgeable in Trigger Frameworks, TDTM, and governor limits. 
  • Must be authorized to work in the US     

Education and/or experience:

  • Minimum of 5-7 years’ experience
  • Bachelor’s degree or equivalent in Computer Science or related degree
  • Advanced Salesforce certifications 
  • Experience working with external clients is preferred

CSE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Solution Analyst
Conga
Role: Administration
Location: Broomfield, CO
Remote: No

Company Description

At Conga, we believe that growth equals opportunity. It’s how we drive our business, but it’s also how we view our people and culture. Growth createsopportunity—we know that by growing our team of passionate, talented individuals, we have the opportunity to excel as the best tech company in the industry.

Our people are committed to the Conga mission to inspire, enable, and guide customers to success. We live this every day, working relentlessly to create powerful products that drive unmatched business results for our customers, while delivering service that is second to none. Conga’s position as the leader in digital document transformation, the provider of one of the top paid applications on the Salesforce AppExchange, our more than 11,000 customers and our collection of five-star reviews show our dedication to this mission!

Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer competitive compensation and benefits, including 100% paid health insurance for employees, 401k plan, generous PTO schedule, and many additional perks!

Job Description

As a Solution Analyst it will be your responsibility to represent the Professional Services Delivery teams by supporting the Territory Managers in their pursuit of new business and upsell opportunities. A primary component of the role will be scoping professional services engagements and preparing statements of work. The successful candidate will provide subject matter expertise and technical feasibility of the proposed solution. It is important that you have a customer centric mentality and genuine curiosity for the breadth of the customers’ real business challenges, along with the ability to match our growing solution set to solve them. This position will require travel to facilitate solution design workshops onsite at the customer location.

Responsibilities:

Relationship Management: 

  • Foster relationships with clients and internal stakeholders to grow engagement
  • Comfortable presenting solutions and best practices to client teams

Administrative: 

  • Understand the customer's Salesforce configuration and communicate how to best leverage the Conga products and services with salesforce.com applications and services to address specific business needs 
  • Convert customers’ business requirements into implementation plans and write Customer Statements of Work
  • Document and communicate technical design with Services Delivery team members
  • Serve as the primary technical point of contact during the sales process 
  • Help customers and prospects find a solution to their business challenges via our growing solution set – including products and services 
  • Design complex technical solutions that are intended to increase adoption 
  • Manage multiple priorities and projects simultaneously
  • Engage with customers and prospects directly when necessary to provide support for sales activities
  • Capture all relevant details pertaining to existing opportunities in support of Sales Executives and facilitate effective implementation and support via knowledge transfer
  • Communicate clearly and effectively; both written and verbal 
  • Work efficiently with an internal team to accelerate project delivery and communicate project status to management

Continuous Improvement:

  • Review and analyze business systems and process, work with internal teams to optimize and drive efficiencies

Qualifications

  • Proficient with Salesforce CRM, ideally with multiple Salesforce certifications 
  • Consulting or customer success experience 
  • Software implementation experience 
  • Keep abreast of new technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Salesforce Administrator
University of Pennsylvania
Role: Administration
Location: Philadelphia, PA
Remote: No

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business School

JOSEPH WHARTON, FOUNDER
In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.

Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.

Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually. https://www.wharton.upenn.edu/

Duties

The Salesforce Administrator will be responsible for a 100+ and growing user-base. Liaise with all Business Units and cross-functional teams to provide Salesforce including Sales Cloud platform support, and assist with driving adoption throughout the organization. With attention to detail, a commitment to quality and a strong customer focus, continuously deliver business solutions while maintaining stability and security of existing functionality. The successful candidate must be passionate in supporting user adoption and increasing the business value of the implementation. Work with departmental technical colleagues to understand, analyze, and improve upon integrated business systems and applications. Work with a team of Salesforce administrators across the Wharton School to maintain and support the four org Wharton School Salesforce platform.

Qualifications

A Bachelor’s degree and 4 years of experience, or equivalent combination of education and experience. 2 – 3 years of experience as a Salesforce Administrator required. 

Salesforce.com Admin (ADM201 and ADM211) certified (required).

Ability to build and maintain Salesforce custom objects, formula fields, workflows, custom views, dashboards, and reports required.

Must be self-motivated and a self-starter with the ability to handle multiple tasks and demands.

Demonstrated ability to work in a collaborative environment to achieve agreed-upon objectives.

Excellent written and verbal communication skills and the ability to communicate with all levels within the organization.

Familiarity with one or more Marketing Automation platforms preferred.

Knowledge of developing applications using Apex, Lightening and VisualForce preferred.

Familiarity with SQL/SOQL required.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements  
Quick Link http://jobs.hr.upenn.edu/postings/42722

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CRM Salesforce Administrator
Vanguard Truck Centers
Role: Administration
Location: Forest Park, GA
Remote: No

Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders.

Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.

Values: To protect our integrity first

To promote ingenuity and challenge everything

To develop people

To pursue excellence

The Company: Our strength is in our people and team work.

Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.

Vanguard Truck Centers is a Successful Company that is Growing and Profitable!

SUMMARY

The Salesforce Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. This person will serve as the "go to" for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform basic updates, such as add/delete users, and adding basic custom fields.

ESSENTIAL DUTIES

Essential duties including the following. Other duties may be assigned.

Process Creation, Documentation and Maintenance

  • Document company processes and workflows.
  • Develop process documentation and field maps.
  • Create new processes and associated reporting.

Data Quality, Migration and Maintenance

  • Assist with migration from older systems/processes into Salesforce.com.
  • Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.
  • Import data as appropriate.
  • Monitor and manage exception logs for back end system integration with SFDC.
  • Manage duplicate records.
  • Monitor and improve data quality.
  • Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.

Report and Dashboard Creation and Maintenance

  • Create and maintain dashboards.
  • Create and maintain reports including folder maintenance.
  • Develop complex, macro driven reports to summarize system information for Senior Management.
  • Build and manage report folders for reps to improve sales efficiency.

QUALIFICATIONS

A system administrator needs a solid understanding of the organization’s business. They must have solid salesforce.com skills and ideally, understand the general concepts of Customer Relationship Management (CRM). Most importantly they should be proactive, organized and logical.

EDUCATION and/or EXPERIENCE

  • Minimum expectation of a Bachelor’s degree OR equivalent education/experience
  • SalesForce experience required
  • 3 to 5 years of Salesforce administration experience
  • In‐depth knowledge of the standard capabilities of SFDC, including the Lightning UI, and have successfully expanded on those capabilities through the use of custom code (Apex, Visualforce) and/or integration with external systems
  • Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
  • Detail oriented and self‐starter with strong written and interpersonal skills
  • Ability to work independently, as well as part of a team
  • Proven ability to utilize Salesforce.com as a sales analysis tool
  • Team player with positive “Can‐do” attitude
  • Great communication skills with enthusiastic personality
  • Computer literate and proficient in standard office applications Word, Excel and Outlook
  • Strong problem-solving skills, data and software applications

CERTIFICATES, LICENSES, REGISTRATION

  • Salesforce.com Administrator certification is required
  • Valid Driver’s License

BENEFITS

  • Competitive salary
  • 401k with employer match (after 3 months of employment)
  • Medical, dental, and vision insurance
  • Employer paid STD and Basic life
  • Optional life and LTD
  • Flexible Spending Account
  • PTO – Paid Time Off program
  • Career Advancement Opportunities

Background screening is a mandatory pre-requisite for employment consideration.

Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.

Qualifications

Education

Preferred

Bachelors or better.

Experience

Required

Salesforce Experience

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Salesforce Administrator
San Francisco SPCA
Role: Administration
Location: San Francisco, CA
Remote: No

Summary:

The Salesforce Administrator will lead the ongoing development of our salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with leadership, organizational units, and consultants to identify, develop and deploy new business processes including core program business processes and other technical integrations. This role is part technical project manager, part administrator and part Salesforce.com analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

Essential Duties and Functions:

  • Serve as primary system administrator for the Salesforce.com environment with 45+ users and over 14,000+ community users
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Manage Salesforce application development, configuration, and integrations
  • Complete regular internal system audits and prepare for upgrades
  • Investigate, install, and maintain 3rd-party tools for uses such as email marketing, advanced reporting, mapping, and custom tools
  • Work with departments to maintain or improve data quality and ensure proper data entry practices and user adoption
  • Execute various deep-dive technical projects sometimes working collaboratively, sometimes autonomously - examples include data cleanup, managing a new third-party software integration or composing documentation
  • Work independently with members of the user community to define and coordinate the evaluation, scope, documentation, and completion of new development requests
  • Develop and update documentation of configuration changes to our Salesforce.com instance
  • Drive the migration of any and all data currently residing in legacy systems and spreadsheets into Salesforce
  • Data cleanup and migration when required using tools such as Demand Tools and Data Loader
  • Train new users, and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between our users, vendors and the IT team
  • Work on other data projects as defined

Safety

  • Ensure a safe work environment by following all safety guidelines and modeling safe work practices.
  • Take immediate action to address any safety concerns that could put a staff member, volunteer, customer, animal, or the organization at risk
  • Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols. Participate in keeping the SF SPCA campus clean and well maintained.

Diversity and Inclusiveness

  • Works effectively with individuals from diverse communities and cultures

Physical Requirements and Work Environment:

  • Work is performed in an office/cubicle setting
  • Regular sitting at a computer workstation 6-8 hours per day
  • Consistent exposure to animals and animal allergens under conditions with limited alternatives available

Reporting Relationships and Contacts:

  • Reports to the Director of Information Technology

 

Knowledge, Skills and Abilities:

  • Commitment to the mission, values, goals, and success of the San Francisco SPCA
  • Willingness to learn and adapt quickly to a constantly changing landscape
  • Excellent project management and interpersonal skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills - refusal to let details fall through the cracks
  • Must demonstrate ability to communicate effectively at all levels of the organization - provide instruction to audiences of varying technical ability
  • Hungry to take on a big challenge

Education and Experience:

  • 3-5 years experience as a Salesforce.com administrator
  • Experience with nonprofit processes
  • Familiarity and/or experience working with agile software development processes
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong data management abilities
  • A demonstrated ability to understand and articulate complex requirements
  • A documented history of successfully driving projects to completion
  • Sales Cloud, Service Cloud and Developer certifications preferred

Benefits

Salary and Benefits:

The starting salary for this position depends on the length and breadth of experience. Regular, full-time positions are eligible for benefits package including: vacation and holiday pay, paid sick time, medical, dental & vision insurance, life insurance, long-term disability, tax-deferred retirement plan, pre-tax commute expense deductions, paid continuing education, discounted veterinary care, employee discount on retail, pet supplies, and dog training classes.

The SF SPCA is an Equal Opportunity Employer and welcomes applications from individuals who contribute to our diversity. We are an at-will employer and conduct pre-employment background checks and drug screening. This job description reflects the assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

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Salesforce Architect
The Word & Brown Companies
Role: Architect
Location: Orange, CA
Remote: No

Purpose of Position::
Design, develop, and maintain enterprise class business solutions using both Salesforce and the Microsoft stack. This role will be responsible for technical oversight and mentoring of development staff.

Essential Functions
• Translates business requirements into well architected solutions that leverage the Salesforce platform
• Leads complex technical projects from inception to successful deployment to production
• Develops and supports interfaces with existing legacy applications
• Creates architectural and design documents and leads technical design sessions
• Works as Salesforce platform technical owner to ensure long term success with the platform
• Tracks, manages, and mitigates risk from technical debt
• Performs hands-on coding tasks
• Mentors other developers in best practices and process
• Works as part of an Agile development team to solve problems and develop projects in a fast paced environment
• Performs other tasks as assigned

 

Requirements

Knowledge, Skills & Abilities
Technical Skills:

• Strong practical deployment knowledge of Visual Force, Salesforce configurations, Lightning, Apex classes, APEX Web services, API, Reports, Accelerators, Einstein, App Exchange and other Salesforce constructs
• Proficient in one of the .NET languages (VB.NET or C#)
• Familiarity with automated unit testing, object-oriented development, web applications, SQL, and API integration
• Salesforce and Microsoft certifications a big plus

Other Skills
• Must be able to maintain focus in an environment of rapidly changing priorities
• Stellar interpersonal and communication skills

Education & Experience Requirements
• Bachelor’s Degree or equivalent experience in related field
• Substantial, broad-based experience in Salesforce development and design with a proven track record implementing solutions

Work Ethic
• Exhibit a customer-focused attitude and the ability to work proactively and efficiently with an appropriate sense of urgency
• Show the ability to work independently and collaboratively to meet deadlines without compromising quality
• Actively engage and be receptive to receiving diverse opinions to reach a common agreement
• Complete deliverables with a high degree of thoroughness, quality, and accuracy
• Promote a culture of trust in relationships with clients, coworkers, and supervisors

Physical Requirements
• Must be able to sit or stand for extended periods of time and occasional walking
• Must be able to communicate face-to-face and on the phone with or without reasonable accommodation
• Vision requirements include close vision and the ability to adjust focus
• Must be able to use a keyboard and other office equipment
• Working environment is stable and noise level is moderate
• Must be able to work extended hours including evenings and weekends as required
• On-call availability as needed

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Senior Salesforce Developer
Easterseals Bay Area
Role: Developer
Location: Dublin, CA
Remote: No

JOB SUMMARY

The Senior Salesforce (SFDC) Developer is responsible for designing, implementing, testing, and deploying solutions for our employees and clients.  In addition to standard SFDC configuration, the SSFDC developer will be responsible for developing solutions that will leverage HTML, CSS, JavaScript, AJAX, Java, and other technologies. The SFDC developer will be responsible for the customization and configuration of standard and non-standard components required to meet business requirements in a very high quality. The SFDC Developer must be able to communicate well with clients who have varying technical abilities, as well as with staff.

 

We're seeking a self-starter Senior Salesforce Developer, who is willing and able to "roll up your sleeves", as well as lead by example.

 

ESSENTIAL JOB FUNCTIONS

  • Responsible for configuration of standard SFDC objects to meet business requirements
  • Responsible for SFDC customizations of standard and custom objects using Force.com platform
  • Develop custom code using Visualforce, APEX, Java, including development of SOAP and REST interfaces to build customized solutions supporting business initiatives/processes
  • Implement best practices by designing, developing, testing, document, and deploying high quality and maintainable technical solutions
  • Lead release management efforts of SFDC, including migration of data and build across environments, and resolving production issues
  • Integrate SFDC with other systems   

 

QUALIFICATIONS

Minimum Education, Experience & Training Equivalent to:

  • BS or MS in computer science or equivalent program from an accredited University or College
  • Strong understanding of SDLC methodologies (Agile, SCRUM, other)
  • 5+ years of hands-on experience in engineering as a senior contributor
  • Minimum 3+ years of at least one programming language, such as JavaScript, Java, C#, PHP, Apex
  • Minimum 3+ years of experience with web services (SOAP or REST)
  • Experience with SFDX, APEX, VisualForce, SOQL. Salesforce developer certifications are preferred.
  • Proven experience in developing SFDC scheduled batch jobs, workflows, apex classes, triggers, and Salesforce APIs
  • Proven experience in producing products built using VisualForce with custom Apex page controllers and controller extensions
  • Must have experience with distributed development teams

 Knowledge, Skills & Abilities:

  • Excellent oral and written communication skills
  • Strong analytical and problem-solving skills
  • Knowledge of ambulatory healthcare operations, including referrals, scheduling, registration, check-in, insurance and patient billing operations, patient encounters, checkout, and medical records processes
  • Ability to work effectively as part of a team and coordinate team members and system users
  • Ability to interact effectively with individuals at all levels and demonstrate a high level of confidentiality within the position
  • Track record of providing excellent customer service
  • Excellent time and task management skills
  • Ability to prioritize multiple tasks and complete work under pressure of deadlines and resource constraints
  • Ability to manage day-to-day responsibilities with minimal supervision
  • Able to collaborate and thrive in a fast-paced diverse high-performance environment
  • Strong self-initiative, passion, interpersonal skills, and adaptability to new technologies

Physical Requirements:

  • Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
  • Visual and auditory ability to work with staff and others in the workplace continuously.
  • Ability to utilize computer, cell phone (iPhone), fax machine, telephone and copy machine.
  • Frequent proofreading and checking documents for accuracy.
  • Must be able to communicate effectively within the workplace, read and write using the primary language within the workplace.

 

CONDITIONS OF EMPLOYMENT

  • Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
  • Ability to obtain and maintain clearance through the Office of Inspector General.
  • Must attend any ESBA required training.

 

About Us

Easterseals Bay Area (ESBA) is a leading provider of programs and services for individuals and their families affected by autism, developmental disabilities, and special needs. We are mission-driven and proud of our team members who work each day to ensure those affected by disabilities can live, learn, work, and play to their full potential.Our focus on clinical excellence includes a comprehensive clinical standards program that meets the rising demand for individualized and accessible behavioral health services. Our team – from client-facing practitioners to business and support staff – works together to take on autism and disabilities with an approach that benefits clients, their families, and the entire staff.

 

You would be a great fit at ESBA if you are interested in being part of an organization that has a consistent track record of high-quality clinical standards, rapid expansion, and a dynamic employment environment with exceptional opportunity for personal growth. We are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) International. This three-year accreditation certifies that ESBA meets internationally recognized standards for high-quality services and is the highest level recognition that CARF awards. The CARF surveyors noted that “the organization demonstrates a strong commitment to the clients [which is] clearly visible in the staff members’ conscientious attention to detail and collaborative efforts.”

Founded in 1927 in Northern California, Easterseals Bay Area is a 501(c)(3) non-profit organization and an affiliate of the Chicago-based Easterseals national organization, which was established in 1919 and works in communities across America. ESBA has nine offices located in the Bay Area.

 

Easterseals Bay Area is an equal opportunity employer

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Salesforce Administrator
Focused Ultrasound Foundation
Role: Administration
Location: Charlottesville, VA
Remote: No

The Focused Ultrasound Foundation, a medical research, education and patient advocacy organization in Charlottesville, VA, is seeking a full time Salesforce Administrator who will work collaboratively with the business and scientific teams to proactively identify and implement operational improvements, enhancements, and system customizations that meet the requirements of a continually evolving business environment. Candidates must possess the ability to understand functional and technical requirements and build workable solutions. This includes analysis, design, internal/external systems integration, configuration, maintenance, administration, and data management. Full time permanent employee or independent contractor will be considered.

Responsibilities

  • To serve as the Company’s lead Salesforce.com administrator and subject matter expert including development activities and Salesforce.com expansion, connectivity between intercompany systems, automating reports and other general administrative duties within the platform.
  • Lead/facilitate users with defining their requirements by understanding their business processes and interdependencies with other systems or functions in the organization. Manage projects through to implementation involving IT staff and/or consultants as appropriate.
  • Construct business process flows, document requirements and solution design documents,¬ build prototypes, migrate data, define/run test plans, and implement final solutions.
  • Perform Salesforce application configuration, including simple to complex workflows, processes, permissions, and define and configure applications to support data models and structures.
  • Manage Salesforce architecture, API, and security policies.
  • Analyze needs of business and scientific teams to help identify sustainable, strategic process improvements and automation opportunities.
  • Work with the team to define data standards and then implement cleanup and data quality processes using Salesforce data tools.
  • Develop and maintain system and user documentation; provide user training.
  • Design and develop reports as requested by users.

Required Qualifications

  • Bachelor's degree with 6+ years of cross functional business experience including business analysis, data analysis, and IT solutions development
  • Three to five years Salesforce experience
  • Experience analyzing and making recommendations based on previous experience, research and best practices.
  • Understanding of UI design principles and best practices.
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, and other business applications.
  • Familiarity with development tools, including Apex, SOQL, SOSL, Lightning, and VisualForce is a plus.

Required Skills

  • Proven project management skills and working knowledge of project management methodologies; effective leader of cross-functional teams
  • Self-motivated with the ability to work both collaboratively and independently as appropriate
  • Experience managing and delivering internal customer expectations
  • Innovative and strategic thinker focused on both current and future needs in the organization
  • Analytical, creative, detail oriented and excellent problem solver
  • Strong organization skills; effective at multi-tasking and prioritizing
  • Strong interpersonal skills; verbal and written communication that conveys with clarity and succinctness
  • Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical people

Benefits

  • A team committed to fulfilling the Foundation’s mission
  • Knowledge that your work will have a direct and positive effect on the lives of patients worldwide
  • Work within an ever changing and rapidly growing field
  • Generous and comprehensive health and welfare benefits for employees

Inquiries

To ensure consideration, send cover letter and resume (as PDF) to recruitment@fusfoundation.org 

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Jr. Salesforce Developer
Wrike
Role: Developer
Location: San Diego, CA
Remote: No

Wrike is a work management platform that is transforming the way people work and collaborate. We are focused on top-notch engineering, design, usability and dedicated customer care with a diversified international customer base of 18,000 and growing daily. In 2018, Wrike was named to the Deloitte Fast 500 list of the fastest growing companies in North America for the fourth straight year.

Our mission is to make teams insanely productive and we're guided by our core values to Grow, Execute and Collaborate. While we’re scaling quickly (over 700 Wrikers across the globe), we work hard to recruit the right teammates who share the same core values, know how to get things done, and add to an awesome culture.
 
Our headquarters is in Downtown San Jose with several offices in North America and Europe. Wrike has earned best workplace awards such as “Top Workplace” and “Best Places to Work” consecutively and continues to produce and promote the best!

About the Role

Wrike is looking for a Jr Salesforce Developer to be a part of our growing Operations team. The position will work across departments to help maintain existing code for current processes, develop new enhancements to support future processes, and consult with our internal stakeholders regarding technical design/architecture.

This is a fantastic opportunity for a motivated individual to expand their knowledge working with best-in-class systems and have highly visible business impact within the organization.

About You  

  • Background in Object Oriented Programming (3+ years)
  • 2+ years experience/exposure to working with Salesforce CRM
  • 1+ years experience with development for Salesforce CRM - experience with Apex, Visualforce, and Lightning
  • 1-2+ years Salesforce platform configurations, customizations, declarative development, enhancements, troubleshooting, end-user support, platform updates and maintenance
  • Understands Salesforce configuration and technical/functional capabilities
  • Assist in design and development of custom Salesforce platform and custom Salesforce applications
  • Must have strong analytical, troubleshooting, and problem-solving skills
  • Ability to understand and communicate technical processes to non-technical users
  • Ability to function with and adapt to new technologies
  • Ability to work in a fast-paced, dynamic, team-oriented environment
  • Ability to work independently
  • Strong attention to detail
  • Strong troubleshooting and problem-solving skills
  • SFDC Certified Platform Developer 1 preferred

Perks & Benefits

At Wrike, you’ll benefit from unlimited PTO, medical & dental care, commuter benefits, daily catered meals & snacks galore, team off-sites & happy hours.

 

Wrike is committed to creating and maintaining a diverse and inclusive space where our employees can thrive. We welcome all persons in to the Wrike family, embracing the diversity of racial and ethnic identity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, family status, disability, gender identity, Veteran status and any other protected status.

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IT Business Analyst III – Salesforce Administrator
Frost Bank
Role: Administration
Location: San Antonio, TX
Remote: No

As an IT Business Analyst III – Salesforce Administrator with Frost, you will be responsible for applying a high level of technical application support experience to complex Salesforce related activities of considerable difficulty and importance. Responsibilities will include working under the direction of a Segment Manager or Project Manager to assist in the definition, design, development, and deployment Salesforce projects; assisting in the resolution of complex processing/production problems of Salesforce; performing necessary testing, follow-up; planning, organizing and coordinating complex Salesforce projects or phases of large projects focusing on resource conflicts, key dependencies, issues, assumptions, and re-engineering opportunities; becoming familiar with all affected functions, analyzing existing procedures and alternatives, conceiving and designing technical configurations and projecting plans; coordinating systems and programming efforts with assigned staff support; reviewing and evaluating the results of these activities within the framework of the project plan; coordinating with the affected business user and Product Owners to document the business case and user requirements to establish specifications and scope of work to meet user expectations for functionality; and monitoring the development and implementation of new initiatives to improve systems utility and design, development and support, while adhering to process requirements. The candidate will provide leadership and guidance in any other special projects involving technology such as bank acquisitions, new financial centers, re-engineering, data quality and system conversions/installations.

 

Required:

*  5+ years related IT industry experience

* 2+ years experience with Salesforce administration

*  Multi-tasking, self starter

*  Excellent written and verbal communication skills

* Ability to work in a team environment

*  Analytical and logical reasoning skills

*  Experience with gathering and documenting requirements

*  Experience with developing test plans and test scripts

*  In-depth knowledge and understanding of internet technologies including browser and Web server interactions

*  Proficient in Microsoft computer applications

 

Preferred:

*  Bachelor's degree in MS, Business, or related field

* 2+ years experience with Sales Cloud, Service Cloud, Knowledge, Live Agent, Data Loader, Declarative Development Tools

* 2+ years of experience with Apex, Force.com platform

* 2+ years of experience in MIS, IT, or web development

* ADM 201 certification

* Advanced Admin Certification

*  Technical experience in the financial industry

*  Experience guiding and advising less experienced business analysts

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Salesforce Business Analyst/Administrator
iHeartMedia, Inc.
Role: Administration
Location: New York, NY or San Antonio, TX
Remote: No

iHeartMedia

Job Summary:

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services for local communities and providing premier opportunities for advertisers.

With 245 million monthly listeners in the U.S., 97 million monthly digital uniques and 196 million monthly consumers of its Total Traffic and Weather Network, iHeartMedia has the largest reach of any radio or television outlet in America. It serves over 150 markets through 859 owned radio stations, and the company’s radio stations and content can be heard on AM/FM, HD digital radio, satellite radio, on the Internet at iHeartRadio.com and on the company’s radio station websites, on the iHeartRadio mobile app, in enhanced auto dashes, on iPads and smartphones and on gaming consoles.

iHeartRadio, iHeartMedia’s free digital radio service, is the No. 1 all-in-one digital audio service with over 345 million downloads; it reached its first 20 million registered users faster than any digital service in Internet history and reached 50 million users faster than any digital music service and even faster than Twitter, Facebook and Pinterest. The company’s operations include radio broadcasting, online, mobile, digital and social media, live concerts and events, syndication, music research services and independent media representation.

                                                                                                    

OPPORTUNITY:

The Salesforce Business Analyst/Administrator will have the opportunity to think strategically and develop key processes, procedures and communications that facilitate operational planning and execution. This position requires extensive cross-group coordination at all levels, excellent communication skills, compelling presentations and comprehensive business review materials that span all the various functions.

 

PRIMARY RESPONSIBILITIES:

  • Support all teams touching Salesforce within the Advertising org with process improvement, measurement, tracking and analytics relevant to their functional areas.
  • Evaluating busiess processes, anticipating requirements, uncovering area for improvement, and developing as well as implementing solutions
  • Develop proactive analyses, rooted in Salesforce data, that provide actionable insights, to stakeholders on the demand side of our business
  • Manage ad-hoc reporting requests, and provide day to day support from users in the Ads organization
  • Create reports and dashboards in Salesforce and interpret the data to aid in strategic decision making
  • Maintain and customize Sales Cloud and Force.com applications
  • Create dashboards and reports from scratch, as well as refine and update existing reports
  • Support processes and initiatives in Salesforce
  • Contributes to the development of best practices for company
  • Proactively identifies and builds process improvements
  • Interfaces with business, finance & sales leads, as well as the Salesforce development team and IT teams to aid in all sales operations activities
  • Work with sales/support teams to understand their workflows and how to best integrate salesforce
  • Work with iHeartMedia’s Salesforce development team to define development requirements, confirm successful implementation and ensure timely delivery

SKILLS

  • High degree of drive and self-motivation. Self-starter, can work independently under minimal supervision
  • Highly detail oriented, with strong attention to accuracy
  • Excellent planning and organization skills; can multitask and prioritize workload under tight deadlines in a fast-paced environment
  • High degree of quantitative, analysis, problem-solving and decision-making skills; critical thinker
  • Excellent oral and written communication skills
  • Ability to work autonomously to solve problems and create solutions that resolve ongoing issues
  • Stress tolerance, can maintain composure when faced with difficult situations/personalities
  • Strong interpersonal skills; professional and confident demeanor
  • Ability to analyze data & relate it to business needs
  • Understand how business process impacts reporting
  • Excellent organizational and prioritization skills with attention to detail, and ability to work on many tasks concurrently
  • Comfort with navigating ambiguity

QUALIFICATIONS

  • Advanced Excel capabilities
  • Preferred: Experience with SFDC
  • Preferred: Experience supporting several functional organizations; knowledge and understanding of key metrics driving a sales environment
  • Familiarity with advertising and sales terminology and metrics
  • Salesforce Administrator certification strongly desirable
  • A passion for learning

 

EXPERIENCE

  • 2+ years iof experience with Salesforce or other CRM platforms considered

 

EDUCATION

  • Minimum of 4-year college degree

                                                                                                     

Location

New York, NY: 125 West 55th Street, 10019

Position Type                                                                                             

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.

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Sr. Salesforce Administrator
CME Group
Role: Administration
Location: Chicago, IL
Remote: No

Description

CME Group: Where Futures Are Made 

CME Group (www.cmegroup.com) is the world's leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. With 2,500 employees located around the world, we're small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
 

As a source of innovative derivatives products and as a global financial marketplace, CME Group helps companies and institutions manage a vast array of risks, such as currency fluctuations for global manufacturers, unpredictable fuel costs for airlines and ever-changing commodity prices for farmers and are an essential part of the global economy.

The mission of Salesforce.com at CME Group is to be our primary tool to capture, manage, access and share customer intelligence across the organization so that we main gain a single view, or 360 degree view, of customer profiles, activities, campaigns, and opportunity pipeline.

The Salesforce Administrator will support this mission as part of the Customer Marketing/CRM team and be responsible for handling the ongoing support requests, projects, administrative needs, and ensure Users adhere to standards and best practices for the CME Group Salesforce instance.

 

Functions

  • Review and analyse requirements to design a solution utilizing standard features, custom declarative development, third party apps, or a combination of these.
  • Troubleshoot errors, overcome challenging roadblocks, or design creative solutions to solve challenging requests
  • Communicate with end uses, stakeholders, and leadership in the form of requirements gathering meetings, demos, trainings, release notes, and status updates.
  • Assists with ongoing system administration including security, profiles, workflow rules, custom objects, custom fields, etc.
  • Understands how Salesforce integrates with our other CRM solutions and customer/business intelligence databases
  • Assists with release evaluations including updating user guides
  • Manage ongoing support requests and administrative needs of users
  • Assist in maintenance of system documentation and SFDC policies/procedures
  • Communicates regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
  • Regularly perform database de-duping and clean-up procedures. Ensure data quality through clean- up efforts (monthly reporting, lead clean up, etc.)
  • Develop ad-hoc reports as requested by user groups or stakeholders, performs analysis on data as required
  • Continuously monitor data quality and integrity. 
  • Trains Users on utilizing the CME Group Salesforce instance with standards and best practices in mind
  • Ability to read and understand APEX & Visualforce

Experience/Education

  • Certified Salesforce Administrator, Advanced Admin, App Developer
  • Bachelors Degree or equivalent
  • 4+ years experience in administration of a Salesforce instance, including user training
  • Ability to manage time effectively, understand directions and work independently
  • Team player
  • Strong organizational skills
  • Ability to work in a fast-paced environment

Apply
You will be taken to the job application page for the company and leave sForce Jobs when you click the above Apply button. sForce Jobs accepts no liability or responsibility as a consequence of any reliance upon information on the external site or here.