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Salesforce Architect
StorageCraft
Role: Architect
Location: Draper, UT
Remote: No

StorageCraft Technology Corporation seeks a Salesforce Architect to manage the overall implementation and operational excellence of Salesforce.com at StorageCraft, in Draper, Utah. 

Duties:

(1) develop, implement and enhance applications on Salesforce platform using combination of Apex, Visualforce, Lightning Component framework, and Salesforce.com APIs (20%);

2) analyze and design robust software solutions to meet business needs, including user experience, data model and system interface and build a proof of concept (20%);

(3) manage technical aspects of Salesforce solution implementations (including configuration, custom code, systems integrations, 3rd party applications, and reporting), testing and deployment (15%);

(4) document comprehensive design/functional specifications for implementation by other engineers and assist in the implementation of solutions (15%);

(5) integrate Salesforce with ERP application, Business Intelligence Database and other business systems using web services and integration tools (10%);

(6) application development using JavaScript, SQL, SOAP/REST, XML, JSON, HTML, CSS and other technologies (10%);

(7) troubleshoot and debug application issues and formulate a solution to prevent the issues in future (9%);

(8) such other duties and responsibilities as assigned (1%).  

Requirements:

(1) Bachelor's degree in Computer Science, Information Systems, Engineering;

(2) No less than 5 years of experience as Salesforce Architect, Senior Software Engineer, Software Engineer, Senior Consultant-CRM, Consultant-CRM, or a related occupation;

(3) Based on no less than 5 years of experience required above, a demonstrated working knowledge and understanding of:

(a) software application development and system analysis;

(b) Salsesforce.com ecosystem, including but not limited to Sales Cloud, Service Cloud, Lightning, and Communities; and

(c) building solutions in Force.com, Apex, Visualforce, SOQL, SOSL, Lightning Component framework, and APIs;

(4) Demonstrated ability with;

(a) Force.com SOAP and REST-based Web Service APIs, XML and JSON;

(b) web application technologies like HTML, JavaScript, JQuery, AJAX, CSS and Bootstrap;

(c) integrating Salesforce with internal and third-party applications;

(d) working in an agile/scrum framework;

(5) possess the Certified Salesforce Platform Developer I and II certifications;

 

(6) be willing and able to relocate to Salt Lake City, UT. 

Send resumes to: StorageCraft Technology Corporation via email to recruiter@storagecraft.com.

EOE/Minorities/Females/Vet/Disability

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Salesforce Solutions Consultant
Evariant
Role: Administration
Location: Farmington, CT
Remote: No

We are expanding our Consulting Services team to include a Salesforce Platform Consultant to work with our broad healthcare client base to implement and optimize client use of our enterprise solution (including CRM, Call Center and Marketing Automation). If you are passionate about technology, business development and healthcare, this team is right for you! The consultant will work directly with the CRM services team, product development team and clients to:

  • Determine, design and implement our CRM solution
  • Understand CRM requirements
  • Identify product requirements for future enhancements
  • Understand and document requirements for configuring, testing and launching our CRM solution

Experience & Skills

  • 2-4 years of experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.
  • 3+ years as a Salesforce administrator or Salesforce system implementer
  • Salesforce.com Service Cloud experience desired
  • Experience working with sandbox and production environments to manage the distribution of system functional or process changes

Education & Technical Skills

  • Strong process and data analysis skills
  • Bachelor’s Degree required
  • Solid Microsoft Office skills, particularly PowerPoint, Excel and Word
  • Solid understanding of sales and marketing analytics, healthcare industry, campaign effectiveness and data-quality metrics a plus

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Global CRM Administrator
C2FO
Role: Administration
Location: Leawood, KS
Remote: No

As a global CRM administrator at C2FO, you will serve as an owner and SME for all Salesforce.com enhancements requested by the sales/marketing teams as well as drive resolution of issues related to the platform.

In this role, you will have the opportunity to help manage the overall CRM program and strategy by implementing technical solutions that are cost-effective and maintainable using the Salesforce.com platform.

Primary Responsibilities

  • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, analysis staff and/or outside consultants as needed.
  • Daily administration and support of Salesforce requests including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations.
  • Drive current and future Salesforce.com features (along with complementary offerings in the Salesforce AppExchange) and determine how those features or tools can be best applied to help the business be more efficient in its use of the platform.
  • Work with business owners to develop test case scenarios for functional enhancements and lead and/or perform the testing efforts.
  • Integrate CRM with other applications over the web (including internal and external platforms) to create a seamless experience for our external/internal users
  • Work with management, account teams and end-users to create and manage complex workflow rules, data validation, and triggers.
  • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing.
  • Keep application users informed about system functionality, enhancements and provide technical support.
  • Create and maintain documentation on processes, policies, application configuration and help related materials for users as database applications are developed.
  • May be required to be on call to provide support on a need-to basis.

Minimum Qualifications

  • Bachelor’s degree in Information Technology (or equivalent) with 2+ years working with the Salesforce.com CRM system
  • Experience implementing and/or administering Salesforce.com or developing on the Force.com platform.
  • Consulting or project management experience gathering business requirements, designing appropriate solutions, and implementing solutions for the Salesforce.com CRM system; comfort working with colleagues to determine the most efficient and accurate solutions.
  • Ability to reasonably estimate the time for tasks and then meet deadlines set by those estimates.
  • Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies; ability to identify issues/opportunities and recommend solutions, ideas and more efficient approaches.
  • Ability to work with all levels of staff and management, as well as with external vendors.
  • Solid understanding and experience with various development methodologies, including Agile methodologies.
  • Technical background, especially around web, SQL databases and object-oriented concepts.
  • Thrive working in a dynamic and fast-paced environment; ability to multi-task and prioritize multiple requests and projects.

Preferred Qualifications

  • Salesforce.com certifications (Administrator and/or Developer).
  • Experience with OO development languages like Java or C#
  • Understanding of Salesforce’s capabilities and limitations and can clearly communicate those to customers.
  • Experience with all phases of the systems development lifecycle.
  • Experience with ETL tools such as datastage, informatica, dataloader etc.
  • SQL experience for data analysis &troubleshooting
  • Experience working with 3rd parties integrating with APIs, data feeds, etc.

Salary and Benefits

  • Competitive salary commensurate with experience
  • Generous health benefits
  • 401K plan (with employer match)
  • Unlimited PTO
  • Opportunity to earn equity in the company

About C2FO

C2FO is the largest non-bank provider of funding to businesses. We’ve also been recognized by Forbes’ Fintech 50 and are on track to become the first financial “unicorn” company in the state of Kansas.

Our technology provides hundreds of thousands of business of all sizes (suppliers) an easy, low-cost way to improve cash flow through early invoice payments, while at the same time helping Fortune 500 companies (buyers) achieve far better returns on short-term cash than any other investment vehicle available.

The scale of the problem we’re solving is enormous. Trillions of dollars flow through C2FO’s network every year. Billions of individual invoices. C2FO is headquartered in Kansas City, USA and backed by leading venture capital firms including Temasek, Tiger Global, Union Square Ventures & Mithril.

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Salesforce Administrator
Beekeeper
Role: Administration
Location: Oakland, CA
Remote: No

As a Salesforce Administrator you will build a deep understanding of how Beekeeper uses Salesforce and other related systems to drive efficiencies in sales performance, you will manage day-to-day technical and data queries and prioritise tasks according to business needs. You will use your technical programming skills and expertise to implement improvements and support process optimisation and documentation. In a nutshell, you will help us take our sales systems environment to the next level of maturity and stability.

You will work on interesting projects with a wide range of internal stakeholders and teams, often to challenging deadlines. You are proactive, energised by challenge, willing to try new things and you learn fast from both successes and failures. You are a  critical thinker, open and collaborative and able to build strong partnerships internally and externally to achieve the best results.

Your Responsibilities

Technical implementation

  • Manage a high volume of technical queries, identify emerging issues or themes and prioritise queries into work packages providing solutions in a timely manner
  • Implement new processes and improvements in collaboration with other teams

Technical documentation & communication

  • Document technical implementations and processes for both technical and non-technical audiences
  • Provide instructions and training to end users

Data & user management

  • Implement and maintain a robust process for user access management and control
  • Ensure compliance with key data security and data protection regulations in all data processes
  • Maintain high levels of data accuracy in all managed systems by proactively identifying and addressing reasons for inaccuracies, whether technical or human error
  • Manage data clean-up projects and activities

What we look for in you

  • 2+ years experience in Salesforce systems administration
  • Salesforce technical development experience
  • Salesforce Admin Certification 201
  • Project management experience
  • Analytical mindset that can translate complex procedures into simple processes
  • Organizational skills to manage multiple projects with tight deadlines effectively
  • Exceptional team player and collaborator who can deliver on the needs of multiple internal and external stakeholders
  • Energy, enthusiasm, and a desire to learn and perform in a fast-paced environment
  • Good knowledge of working with G-Suite
  • Professional level proficiency in English

Bonus Points

  • Experience of working with marketing automation tools
  • Deep understanding of Hubspot, Drift, Outreach, Sales Navigator and DiscoverOrg is a big plus
  • Project management certification
  • Technical development skills in HTML, CSS, JavaScript, .NET

What we offer you

  • Unique opportunity to shape the future of internal communication in a tech-driven environment
  • A competitive compensation package, including stock options
  • An amazing team with 20+ nationalities across 5 office locations
  • Vibrant company culture with quarterly hackathons and other team events
  • Continuous learning through weekly Bee University talks and support to join conferences

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SalesForce.com Configuration Analyst / Specialist – CRM Systems
Health Care Consultants
Role: Administration
Location: Burbank, CA
Remote: No

The position is 100% onsite.

The Salesforce configuration specialist will work closely with SalesConnect program staff, technical team members, project managers, business users, and IT staff to deliver customer management projects ranging in size from minor enhancements to major multi-year initiatives. The Configuration specialist will play a key role in supporting the definition of business processes and configuring CRM applications to support those processes. 

Education:
BA/BS Degree in Computer Science, Software Engineering, Operations, Industrial Engineering, or related field- Required.
Certification as Salesforce.com Developer or equivalent experience HIGHLY preferred. 
Certification as Salesforce.com Admin 301 HIGHLY preferred.

Experience 

• Must have 5+ years of progressive experience as a Configuration Specialist on Systems Implementation or Business Process projects, including responsibility for scheduling and budgeting aspects.
• 5+ years experience AND Certification as Salesforce.com Admin- preferred – Admin 301.Experience with ERP and CRM management in a large organization.
• Experience in summarizing and presenting complex topics to non-technical audiences.
• Effective personal communication and client-facing skills with technical and management staff. 
• Familiarity with business analysis techniques and methodologies to include User Stories, Use Cases, Requirements Gathering, Requirements Tracking, UAT, Systems Testing, Agile Methodology, and Waterfall Methodology. 

Job Description

Company's SalesConnect application is a 2000-user deployment of the Salesforce.com CRM application, with customized screens, workflow, reporting and integration for 7 regions, 8 business segments, and multiple functional areas (sales, marketing, underwriting, account management, etc.). 
The SalesConnect Program includes a full scope of IT and business process activities, working in conjunction with an engaged user base, Kaiser’s IT department, sales effectiveness and process consultants, and outside vendors.

Duties/Typical Activities 
The SalesForce.com Configuration Analyst/Configuration Specialist – CRM Systems will perform a variety of project-related activities, including: 

• Serving as a knowledge resource for Salesforce.com capabilities and best practices. 
• Reviewing and understanding general business drivers and context for development projects. 
• Defining the Salesforce.com configuration required to support functional and non-functional requirements and business processes. 
• Configuring working prototypes and performing business process reviews to validate and refine prototypes. 
• Preparing formal project documentation, including specifications, requirements summaries, logical system design documents, state diagrams, and test scripts. 
• Advanced Salesforce.com configuration including: 
o Workflow and Triggers 
o Custom objects and fields 
o Approvals 
o Role hierarchies and Sharing Rules 
o Sales Processes 
o Page layouts 
o Record types 
o Profiles 
o Reports and Dashboards 
• Coding and integration experience including: 
o Visual Force page creation 
o Apex class creation 
o Integration with Salesforce.com API .

Key activities include: 

1. Assisting business users and others in defining required features and mapping features to business processes. 
2. Preparing functional prototypes. 
3. Conducting business process review sessions. 
4. Preparing and presenting user documentation and training documents. 
5. Creating and managing Implementation Plans. 
6. Post-go-live support and optimization. 

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CRM Platform Manager
Southern Glazers Wine and Spirits
Role: Project
Location: Miramar, FL
Remote: No

The Digital Enterprise spearheads digital operations to enable best-in-class B2B digital experiences to all users (Customers, Sales Consultants and Suppliers).Therefore, the role of the CRM Platform Manager will be to enable the SGWS digital vision and roadmap through the definition of critical new digital processes (i.e., online ordering, managing online product catalogs, monitoring customer interaction touchpoints). The candidate will require depth of B2B experience, as well as a passion for the wine and spirits categories.

Overall, this role will guide the development and ongoing State implementation of the newly created Digital Enterprise.

The responsibility of this role will evolve as the organization continues to enhance its digital capability.

 

Immediate Accountabilities:

 

  • Influence Field Sales engagement of the CRM platform (Salesforce.com)

  • Influence and participate in the Change Network community

  • Setup, maintain and troubleshoot CRM Users

  • Communicate CRM usage compliance progress and results (i.e. Dashboards)

  • Attend General Sales Meetings across all divisions

  • Direct point of contact for Field Sales CRM support

  • Manage Communication Plan

    • Customize content from Corporate Team for local consumption

    • Ensure exceptional communication between Corporate, State and Sales Management

    • Provide ongoing feedback across all stakeholders

  • Collaborate with Learning & Development on CRM training

 

Evolution of Accountabilities:

  • Identifying new and non-existing enterprise processes for E-Commerce and CRM capabilities
  • Designing digital business processes to drive standardization, simplification, and integration of digital requirements (business requirements, user stories, L1 – L4 processes)
  • Prioritize implementation of processes based on required level of change & impact to day-to-day business
  • Collaborate with various functions, both Regional and State, to implement new processes.

 

 

POSITION RESPONSIBILITIES:

 

Identify New E-Commerce & CRM Processes:

  • Identify core Digital Enterprise business processes, associated business scenarios, and business process scripts required to implement and operate new SGWS B2B E-Commerce and CRM capability
  • Collaborate with critical SGWS functions (IT, Supply Chain, BI, Service, Commercial Operations) to understand key business requirements to ensure successful implementation and operation of E-Commerce and CRM capability
  • Conduct analyses to measure the effectiveness of current and new online sales and service delivery methods and processes

Design & Prioritize New Processes Across Digital Enterprise:

  • Design and document business processes in accordance with industry business process modeling standards
  • Contribute to Digital Enterprise vision, use cases, use case models and supplementary specifications including screen mock-ups, report mock-ups and business rules
  • Provide process and process implications documentation, including but not limited to process models, gap assessments, business requirement definitions, cost estimations, environmental scans, and updates to digital roadmaps in support of Digital Enterprise evolution
  • Integrate new processes to deliver a range of digital user services across CRM and E-Commerce
  • Develop business requirements and changes to processes during the Digital Enterprise transformation

Collaborate with functions, both Regional and State, to implement new processes

  • Provide recommendations to SGWS functions, both Regional and State, on changes in business methods and processes, including appropriate staffing levels, resource allocation, and alternate service delivery options
  • Organize, participate and conduct proof-of-concept initiatives with impacted functions (region, suppliers, customers and third-party vendors) that will assist in the determining the adoption of new technologies and processes
  • Share research and analysis on opportunities to employ emerging process redesigns to deliver E-Commerce and CRM services
  • Prepare reports to for State and Corporate leadership supporting recommendations on changes in business methods and business processes, including appropriate staffing levels and resource allocation

 

 

Qualifications

Education & Experience:

  • Bachelor’s degree, MBA preferred
  • Certification in Business Process Design and Management (e.g., CBPP) or Business Process Management courses preferred
  • 5+ years of experience with CRM and E-Commerce platforms, capabilities, organizations
  • Proven B2B experience
  • Passion for wine and spirits category
  • Extensive experience analyzing and implementing digital business process modelling, process improvement, organizational design, and digital roadmaps
  • Demonstrated experience using a variety of software packages including process design software (e.g. Visio), business requirements management and quality assurance tools (e.g., Blueprint, HP QC), project management software (e.g., MS Project) and MS Office (e.g., Power Point, Excel, Access, and Word)
  • Experience and / or strong familiarity in the Wine & Spirits industry

KNOWLEDGE, SKILLS AND ABILITIES:

 

Knowledge:

  • Exceptional level of B2B e-Commerce and CRM expertise
  • Strong knowledge of digital transformation, CRM, E-Commerce platforms
  • Strong knowledge of business process development, re-engineering, and management
  • Understands and applies latest business process methodologies for E-Commerce and CRM
  • Strong understanding of change management (e.g., impact analysis, stakeholder communications, etc.)

Leadership:

  • Ability to work with multiple stakeholders across a variety of functional disciplines
  • Ability to simultaneously focus on big picture, details, and driving results
  • Ability to motivate staff/project team, inspire teamwork and take a leadership role

Technical:

  • Ability to translate technical requirements (defined by developers and system administrators) to non-technical users (commercial operations and sales teams)
  • Superior analytical, interpersonal and problem-solving skills
  • Ability to solve complex problems and leverage organizational experience

Work Environment:

  • Comfortable in changing, fast paced environment with tight deadlines
  • Ability to multi-task and prioritize different projects and workstreams
  • Ability to travel domestically to field locations as needed

 

Job:Marketing

Primary Location:United States-Florida-Miramar

Shift:Day Shift

Southern Glazer's Wine and Spirits recruits and hires qualified candidates without regard to race, religion, color, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state and municipal laws. The Company prohibits discrimination on other bases such as ancestry, medical condition, or marital status under applicable laws. We make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. Candidates should possess the right to work in the United States, as it is not the general practice of Southern Glazer's Wine and Spirits to sponsor individuals for work visas.

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Sales Force Administrator
Can-Tech Services
Role: Administration
Location: Savannah, GA
Remote: No

Location: Savannah, GA
Salary: $58 to $63/Hour USD – based on experience 
Contract Duration: 1 Year + (up to 4 years)

Unique Skills:
• Must have at least 2 years of Salesforce Administrator experience
• Must have experience collaborating with a Salesforce.com development team
• Prefer candidate with experience configuring and supporting a new/recent implementation
• Prefer candidate with Salesforce Administrator certification
• First Shift

Experience/Education:
• Bachelor's Degree in Information Technology, Computer Science, Engineering or relevant curriculum required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job and 6 years’ experience as an IT professional with broad experience across multiple IT disciplines or 4 years specific system configuration, development and deployment experience

Position Purpose:
Designs, develops, tests and implements application software including client, server and middleware. This includes designing and building algorithms and data structures and application performance monitoring and tuning.

Essential Duties and Responsibilities:
1. Creates software design at the component level based on the application architecture and the detailed business requirements
2. Develops algorithms and data structures
3. Develops strategies for the monitoring, preventive maintenance and disaster recovery of applications
4. Serve as technical expert in at least one application within a portfolio
5. Assures that solution designs meet requirements for scalability, performance and quality in accordance with negotiated service level agreements
6. Participates in the assessment and resolution of software defects
7. Assists project management with the development of work breakdown structures, project plans and skills required. to develop and implement applications
8. Participates in design reviews for implementation projects
9. Conducts technical evaluations
10. Participates in the review, business case development and implementation of software development tools, methodology and software development standards
11. Understands IS Security measures and current standards, practices and technology
12. Serves as liaison with suppliers for sustaining activities
13. Assists with evaluation and recommendations regarding purchased software packages, and supporting services
14. Using knowledge of technology and existing systems, mentors junior staff on building and maintaining application systems

Other Requirements:
1. Expert in one or more software development languages
2. IT Infrastructure Library (ITIL) exposure is desired
3. Solid understanding of system lifecycle methodologies, software development tools and standards
4. Experience working in teams
5. Proficiency with an Integrated Development Environment (IDE) desired
6. Proficiency with MS Office
7. Ability to solve problems quickly and completely. Ability to identify tasks which require automation
8. Strong inter-personal and communication skills; must be capable of explaining complex procedures in writing or verbally. Must be able to write proposals and make presentations to internal customers and professional peers
9. Provides technical direction for application development teams
10. A Masters degree may be used to offset one year of experience; PhD may offset two years of experience

NOTE: A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer

Please submit resume to Katrina at: kcorling@cantech.agency

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Sales Force Systems Administrator
NIKE, Inc.
Role: Administration
Location: Beaverton, OR
Remote: No

The Sales Force Systems Administrator will be responsible to partner with senior engineers to analyze procedures and design and implement high quality solutions and attain process automation. The candidate will also perform testing and other quality assurance work.  As theSales Force Systems Administrator, you will provide implementation guidance, document business requirements and design  service cloud processes. You will provide day to day support of the Salesforce.com application and support other CRM initiatives as needed. You must work effectively across IT, business and vendor organizations to ensure application functionality meets the end user needs.

The Sales Force Systems Administrator will follow a set of standards and processes which establish consistency across the enterprise, reduce risk, and promote efficiencies in support of the organization's goals and objectives 

Responsibilities:

  • Maintain security user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security)

  • Perform data imports, fulfill ad hoc data requests, data integrity and manipulation tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts

  • Successfully create and maintain documentation on application code, use and flow, and training materials

  • Ability to design, code, test, debug, package and deploy quality, scalable and well documented solutions on the Salesforce platform


Qualifications

  • implementation and data to day operations experience preferred

  • 1-2 years previous CRM Systems Administration experience  (Required)

  • Associate Degree/Bachelors Degree highly preferred

  • Experience in Global Rollouts (preferred) 

  • Salesforce Admin Certification (preferred)

  • Excellent customer service, communication and organizational skills to support users

  • Success working with teams and independently when needed

  • Excellent functional and technical documentation skills

  • Ability to rapidly research solutions to operational problems which have never been encountered before

  • Excellent problem solving and analytic skills

  • Exposure to a variety of development languages (Apex, Visualforce, Lightning Components, etc.) 


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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Salesforce.com Administrator
Bellwether Enterprise
Role: Administration
Location: Cleveland, OH
Remote: No

Position Summary

Bellwether Enterprise is a national leader in commercial real estate financial services, headquartered in Cleveland, Ohio.

 

About the Position

Bellwether Enterprise is seeking a Salesforce.com Administrator with a strong background in the Salesforce and Force.com custom solutions design, configuration, implementation, administration and end user support. The position is a part of our fast-growing Development and Operations team. As a member of the Development and Operations Team, this role is a key enabler of both the company’s digital and business strategies.

 

Areas of Responsibility

• Work with team to develop and administer custom Salesforce applications, including daily support, small enhancements and end user education

• Engage with business users and technical staff to design, configure, implement and support solutions on the Salesforce platform using administration best practices

• Work with users to help resolve system issues, build reports, and redesign business processes

• Assist project team or business users with bulk data jobs using tools such as Data Loader, DemandTools, or Enabler4Excel

• Identify and develop reports and dashboards, and look for opportunities to empower users to advance their reporting skills

• Perform configuration & release management

• Maintain documentation of configurations and releases

 

Qualifications

• A Bachelor’s degree or equivalent experience

• A minimum of 2 years of Salesforce administration experience

• Mastery of the declarative capabilities of Salesforce, including security controls (profiles, permission sets, public groups, queues, sharing settings), process automation tools (workflows, flows, process builder), and business application development (custom objects, custom fields, page layouts, record types, apps, tabs)

• Strong reporting background using standard Salesforce reporting functionality and custom report types

• Experience with 3rd party apps a plus (such as DemandTools, Conga Composer, Conga Conductor, DocuSign, WalkMe, FinancialForce PSA, FinancialForce HCM, FormAssembly)

• Formal certifications like Salesforce Certified Administrator, Advanced Administrator, App Builder, etc. are preferable, but not required

• Administration of Lightning Experience preferable, but not required

• Understanding of when to employ declarative or custom development (Apex, Visualforce, etc.)

• Experience with Salesforce development in a multi-tiered release environment, including hands-on configuration and release management experience

• Detail-oriented and self-starter with strong written and interpersonal skills

 

Preferences

• Experience working with Salesforce Communities

• Experience with Salesforce Lightning

• Experience working with JIRA

• Experience working in a financial firm

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Salesforce Developer (Contract)
WHOOP
Role: Developer
Location: Boston, MA
Remote: No

ABOUT

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a Salesforce Developer (Contract) at WHOOP you’ll help us scale our eCommerce efforts quickly and effectively. As salesforce is our system of record, the Salesforce Developer will be integral to the growth initiatives and operations of WHOOP.  You’ll work cross functionally with members of the team from across departments at WHOOP including Software, Operations, Customer Service, Business Development, and Marketing to build important features and integrations. 

 

RESPONSIBILITIES: 

-Perform hands-on software development and testing of WHOOP Salesforce platform

-Work cross functionally with WHOOP Software, Marketing, and Operations team to plan and prioritize Salesforce feature development 

 

DESIRABLE: 

-Experience with programming, and configuration within the Salesforce platform, with deep functional understanding of its capabilities and limitations

-Experience with Salesforce.com development tools and techniques, e.g. APEX language, Force.com custom development, triggers, controllers, SOAP and REST APIs, JSON, sObjects, SOQL, SOSL, Chatter APIs, etc.

-Strong business acumen, capable of communicating key findings and priorities to other stakeholders

 

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Salesforce Developer
Ping Identity
Role: Developer
Location: Denver, CO
Remote: No

At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.

We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages.

We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Ping Identity is seeking a Salesforce Developer to join our fast paced Information Systems Team.  This exciting opportunity works cross-functionality with all areas of the business.

Responsibilities:

  • Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
  • Communicate with project managers, stakeholders and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
  • Participate in all phases of software development/implementation including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, documentation, and support
  • Utilize Salesforce skills to continuously deliver business solutions while maintaining existing functionality in a complex, global org
  • Interpret business requirements, provide accurate estimates, and meet deadlines on deliverables
  • Mitigate risks associated with projects, having a high technical complexity

Professional Qualifications:

  • 3+ yrs experience coding on the Force.com platform
  • Strong understanding of Apex, SOQL, Visualforce, Lightning, Aura, and Web Components
  • Ability to effectively translate high-level business requirements into specific technical solutions that work
  • Understanding of when to use out-of-the-box Salesforce capabilities, when to leverage pre-packaged AppExchange solutions, and when to code a custom solution
  • Understanding of SOAP, REST, and the SFDC APIs
  • Experience using JavaScript, JSON, XML, HTML, CSS
  • Experience with other relevant languages (Java, C++, ASP.NET, etc.) preferred
  • Firm grasp of object-oriented concepts and familiarity with design patterns
  • Experience using client-based Salesforce tools such as Data Loader, Workbench, and the Force.com IDE. Experience with large-scale data migrations. Fluency using spreadsheet formulas (e.g. Excel)

Personal Attributes:

  • Strong written and oral communication skills
  • Action-oriented and proactive, continually displaying a sense of urgency
  • Detail oriented, well organized, and ability to multi-task in a results-oriented business environment
  • Must be service-oriented with the ability to thrive in a team environment
  • Ability to quickly translate ideas and/or needs into working solutions

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Salesforce Administrator
EchoStar Corporation
Role: Administration
Location: Germantown, MD
Remote: No

EchoStar Corporation (NASDAQ: SATS) headquartered in Englewood, CO, with additional locations world-wide, is a premier global provider of satellite solutions and technology services. Together with its major subsidiaries—EchoStar Satellite Services and Hughes Network Systems— EchoStar offers employees the opportunity to explore the boundaries of what’s possible in the fields of engineering and the business functions transforming this engineering into revenue.

 

Hughes has an opening for a Salesforce Administrator.

 

Responsibilities:

  • Execute the necessary systems analysis and business requirements analysis to develop and implement plans to optimize the functionality of the Salesforce.com (SFDC) platform within the organization and to integrate the platform with critical on-premises systems (e.g. Billing).
  • Employ subject matter expertise in the analysis, customization and optimization of the Salesforce platform to plan and execute the additional systems development and optimization necessary to increase operational efficiency, and meet new organization requirements.
  • Manage new releases of SFDC within the company's systems; implement system changes without user interruption and communicate system changes with the organization prior to implementation.
  • Propose and implement procedures for managing cloud development on Amazon Cloud by applying knowledge of the Atlassian platform of tools (Jira, Confluence, Crowd, Bamboo), administering BitBucket and implementing account management.
  • Design workflows to automate common business processes with appropriate workflow actions (email alerts, task updates, & field updates).
  • Design, and configure a range of Dashboards and Custom Reports for different user profiles to meet the evolving needs of the organization.
  • Advise coding and development staff on the use of Apex, VisualForce Pages, SOSL and SOQL to access the SFDC databases.
  • Establish and implement security and sharing rules at the object, field and record level for different user profiles located at different levels of the organization.
  • Provides day-to-day systems support and training to staff regarding SFDC user adoption, system configuration and maintenance, data integrity, and data backup, and creation of custom reports.

 

Basic Requirements:

  • Master’s degree in a field of Computer Science or Software Engineering and 3 years experience in the position or in a related Computer Systems Analyst, or Software Developer/Engineer position.
  • 2 years experience providing business requirements analysis to support the development of Salesforce solutions by applying knowledge of the primary Salesforce development tools: Development Workbench and Apex Loader.
  • 2 Years experience administering and optimizing Salesforce operations by applying knowledge of the platform's primary database tools Apex, VisualForce Pages, SOSL and SQSL.
  • 2 years experience analyzing and implementing the integration of critical on-premises systems (e.g. Billing) with the Salesforce platform through optimal use of SOAP and Rest API

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Salesforce Administrator
Epic Games
Role: Administration
Location: Cary, NC
Remote: No

The ideal candidate will join a team that performs a wide array of system tasks, including but not limited to: basic user updates, field and page administration, creating reports and dashboards, automation (utilizing workflow and process builder), AppExchange integrations, etc. This person must also have the ability to provide day-to-day support to the business, gather user requirements for updates and enhancements, and create supporting documentation. If you have proven creativity and problem solving skills and the ability to work around obstacles and solve problems with minimal direction, we'd like to talk to you!

 

Responsibilities:

  • Providing day-to-day support and educate users with proactive best practices to enhance and increase their knowledge of Salesforce.com
  • Maintaining and supporting custom objects, formulas, validation rules, workflows, flows, process builder, approvals, and assignment rules.
  • Analyzing, designing, and configuring software to develop and implement systems to meet customer facing business and technical requirements
  • Identifying and implementing operational improvements, enhancements, and customization
  • Consulting with business users to identify current operating procedures and deliver against business and system objectives
  • Mitigating risks associated with projects having a high technical complexity
  • Preparing documentation including requirements, design documentation, test cases and other documentation as required through the project lifecycle
  • Establishing and implementing best practices for system maintenance, configuration, development, testing, data integrity, etc.
  • Researching and communicating changes in upcoming versions of Salesforce.com and other integrated applications.

 

Qualifications:

  • 5+ years experience implementing, configuring and administering SFDC.com
  • Knowledge with custom objects, formulas, validation rules, workflows, flow designer, process builder, approvals, and assignment rules
  • Expertise with SFDC.com Lightning Experience
  • Knowledge of CPQ applications, (Configure, Price and Quote) ideally Salesforce/SteelBrick
  • Familiarity with SSO enabled SFDC.com orgs a plus
  • Knowledge of Sales Enablement tools (Salesforce Inbox, GridBuddy, SpringCM, etc)
  • Experience with Salesforce data tools (DemandTools, RingLead, etc)
  • Salesforce.com Admin certification required
  • Experience with Apex/Visualforce, JavaScript, HTML, CSS, etc. is a plus
  • Experience with Marketing Automation platforms is a plus

 

Please submit your resume and we’ll be in touch soon.

 

This is going to be Epic!

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Salesforce CRM Manager
2U
Role: Project
Location: Brooklyn, NY
Remote: No

What We're Looking For:

A self-motivated individual who is eager to contribute and learn.  The ideal candidate has strong leadership and interpersonal skills and enjoys working in a dynamic, team-oriented environment; experience in CRM and SaaS platforms are a must along with the skills to effectively manage a small to mid-size team of administrators/developers, and execute plans with keen attention to detail and timing.   The CRM Manager will provide support to the CRM Admin team that is responsible for the configuration, enhancement, and maintenance of 2U’s Multi-Salesforce platform environment and related applications through best practices and will work closely with key stakeholders to support business initiative as needed.  The CRM Manager reports to the Director of CRM Administration.

Responsibilities Include, But Are Not Limited To:

  • Act as liaison with primary stakeholders for the management of all aspects of maintenance and specific enhancements, data integrity, and security in the Salesforce platform
  • Managing and balancing workload of the team and acting as escalation point for all business and technical teams
  • Documenting and maintaining team processes
  • Recommending tools and technologies for use in supporting a multi-Salesforce environment
  • During peak business cycle assist with processing support requests received from stakeholders
  • Advising on best practices and how they correlate to company workflow in relation to multiple orgs such that we meet the proper blend of user business functionality and adherence to compliance.
  • Providing leadership and support, as coach and mentor; actively assist in planning and participating in team development

Requirements:

  • 7+ years of Salesforce administrative or development experience
  • 3-5 years of management experience with small to mid-size teams; solid knowledge of triaging and escalation of critical issues
  • Experience with or direct oversight of systems and software that integrate into the Salesforce platform
  • Experience managing a multi-org environment
  • Ability to prioritize (and re-prioritize) as business needs change
  • Proven experience with vendor management
  • Experience working with a diverse set of stakeholders; strong customer service orientation
  • Solid knowledge of Agile methodologies and ticket/case management
  • Bachelor’s degree required in technology related field

 

About 2U Inc. (NASDAQ: TWOU)

We believe there should be no back row in higher education. For more than a decade, 2U, Inc., a global leader in education technology, has been improving lives by powering the world’s best digital education. As a trusted partner and brand steward of great universities, we build, deliver, and support online graduate programs and certificates for working adults. Our industry-leading short courses, offered by GetSmarter®, are designed to equip lifelong learners with in-demand career skills. To learn more about 2U and No Back Row®, visit 2U.com.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Why It’s Great to Work at 2U

2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer. 

Benefits

2U offers a comprehensive benefits package:

  • Medical, dental, and vision coverage
  • Life insurance, disability and 401(k)
  • Unlimited snacks and drinks
  • Tuition reimbursement program
  • Generous paid leave policies including a PTO allowance for your vacation, personal, or sick days
  • Additional time off benefits include:
    • time off to volunteer for non-profit organizations
    • parental leave after 12 months of employment
    • holidays that include a winter break from Christmas through New Year and more!

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

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Junior Salesforce Administrator
Mizel Institute
Role: Administration
Location: Denver, CO
Remote: No

The Junior Salesforce Administrator plays an essential role in managing, editing and customizing the Mizel Institute Salesforce database in support of program goals and operational needs. This position is the liaison among management, several program departments and the users of database, supporting day-to-day inputting, reporting, and analysis.

Essential Functions

  • Maintains 98% accuracy of the MI Salesforce database as defined by SCFD and auditing requirements
  • Perform basic administrative responsibilities such as server profile permissions, roles, and user creation
  • Develop and maintain validation rules, workflow rules, flows, and processes
  • Manage and maintain third party apps
  • Administer and maintain all aspects of the Salesforce instance including reporting and dashboards
  • Recommend to leadership changes to Salesforce to improve productivity
  • Create and manage standard and custom objects, fields, formulas, and page layouts
  • Complete bulk imports and exports of data
  • Maintain data integrity through data cleansing and deduplication
  • Troubleshoot, resolve and track Salesforce end-user issues
  • And other duties as assigned

Skills and Qualifications

  • Minimum 2 years’ experience in database administration
  • Minimum 1 year experience with Salesforce required
  • Strong oral and written communication skills with ability to communicate technical concepts to non-technical audiences
  • Strong organizational skills and exceptionally detail-oriented
  • Ability to analyze complex problems and develop appropriate solutions under pressure
  • Highly motivated, positive, flexible, and proactive team player is a must
  • Can handle a fast-paced environment and heavy workload

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Salesforce Developer
Articulate Global
Role: Developer
Location: Anywhere
Remote: Yes

Salesforce Developer- Remote Opportunity, Anywhere in the U.S.

The Business Applications Team prides ourselves on providing teams the ability to service our customers easily. That is why we’re looking for a Salesforce Developer who can help develop and enhance the systems that allow us to deliver value to our customers. You’re  looking to grow your responsibilities take on leadership challenges., You can’t wait to learn about Articulate’s business so that you can build tools and enhancements to remove friction from our business processes.

Articulate is a fully distributed company that offers a high degree of autonomy. As part of our talented and driven Business Applications Team, you’ll work closely with an awesome group of marketing, sales, customer support, customer success, and finance people.

The ideal person for this job is a multi-talented Salesforce Developer who thrives on helping the business. Your day-to-day responsibilities will include working with multiple teams within the company to identify issues and create tools that solve those issues. (If Apex were a spoken language, you’d be fluent. You are excited to dive into Lightning and cannot wait for the next opportunity to learn more!)

Here’s a smattering of the tech you’ll be working with: Apex, SOQL, Visual Studio Code, GearSet, GitHub, Marketo, Avalara, Talend, DemandTools, Stripe, and Okta.

Some more details about your day-to-day work:

  • Create custom Apex classes and triggers

  • Write optimized batch jobs to help off-hours automation

  • Write REST API endpoints to push data from Salesforce to external systems

  • Collaborate with product owners and Business Applications Team to come up with solutions needed by the business

  • Train users on how to use business tools to allow for self-service

About Articulate

Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 78,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 550,000+ members is the largest, fastest-growing community in the industry.

We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.

We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be keep in confidence by the Articulate human resources department and executives who are not hiring for this position. Learn more about our culture.

 

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Sales Operations
Goalbook
Role: Administration
Location: San Mateo, CA
Remote: No

Our Mission
Goalbook’s mission is to empower teachers to transform instruction so that ALL students can succeed.  We are currently a team of 40 people that partner with 550 school districts across 45 states and work closely with school leaders to improve instructional practice and student outcomes.


Who We’re Looking For
Goalbook is not a typical SaaS growth startup.  We are a rare Silicon Valley education technology company that has achieved and sustained success without dependency on outside investors.  We are looking for people who want to be part of an innovative and growing company that is truly double bottom line oriented, where business success and social impact are interdependent.

This is also not the typical sales operations role, as our Partnerships team operates differently than the average sales organization.  Our Partnerships team members do not have quotas, as we focus on the quality of sales activities and not solely on the hard numbers.  We frequently work collaboratively with one another rather than in competition.  The team also works closely with Success team members on renewals, upsells, implementation planning, trainings, and referrals.

This role will support both the Partnerships and Customer Success teams by developing processes to drive operational excellence.  You will gather and analyze data to increase sales and retention numbers.  You will work with many of the team members on an individual and on a team-wide basis to dig into activities, formulate hypotheses, run tests, and make recommendations.  This role is both strategic and tactical, and requires a combination of analytical and creative skills.  Above all, you will play a key role in supporting our culture and helping each team embody our core values of relationships and growth.
 

Key Responsibilities:

  • End-to-end responsibility for managing all aspects of Salesforce, including configuration, data integrity, dashboards and reports, imports/exports leads analysis, and user trainings.
  • Work closely with the Partnerships and Customer Success teams to gather and analyze data, formulate and test hypotheses, synthesize findings, and answer operational questions regarding sales and success.
  • Assist teams with measuring and tracking quarterly OKRs (objectives and key results).
  • Participate in the development and delivery of sales enablement and training materials to ensure professional growth for team members.
  • Perform project management for conference participation and responding to RFPs.
  • Manage document libraries in Dropbox and Google Drive to ensure they are current, accessible, and organized for all team members.

Required Skills and Experience:

  • 2+ years as Salesforce administrator
  • 2+ years in sales, customer success, or business operations roles
  • Experienced with change management and guiding teams through change
  • Loves running tests and answering questions by looking at data
  • Embody our company values of relationships and growth
  • Exceptional attention to detail
  • Quick to learn and adapt

Benefits

  • Full medical, dental, and vision coverage
  • Small team culture and true ownership of work.  Your ideas matter
  • A truly motivated, passionate, talented and fun team.  We’re collectively interested in helping you grow in your career
  • Open vacation policy. Take personal time off and work from home as needed

Contact

Reach out to Purva Dandona at purvad@goalbookapp.com with your cover letter, resume, LinkedIn, and how you heard about the role.  Applicants will not be considered without a cover letter.  Candidates based out of Goalbook HQ in San Mateo, CA are preferred, but candidates who are remote will also be considered.

Goalbook is committed to building a diverse and passionate team that is ready to serve ALL students in the US public school system. We are an equal opportunity employer and strongly encourage applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics.

Learn more about being a part of Goalbook!  Check out our teammates’ stories: https://goalbookapp.com/careers

 

 

 

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Salesforce Customer Support Manager
Copado
Role: Service
Location: z
Remote: No

Support our Customers!


The Customer Support Manager must demonstrate the ability to ensure our customers are provided the best customer experience and support by directly assisting our customers and helping to create customer support policies and processes to meet the demands of our growing customer base.  Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship.

Copado is looking for talented, hardworking individuals with great energy, leadership, and initiative to drive delivery and customer success for one of the fastest growing applications in the Salesforce ecosystem.

Copado is a fast-growing organization that believes in it’s people to enable our business to scale and grow. Operating out of WeWork locations around the world, we provide our people with flexible working environments and benefits for our international organization.

As the Customer Support Manager, a typical day might include:

  • Resolve customer service issues and skillfully manage complex customer service problems.
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
  • Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported Copado ́s application.
  • Resolve customer service issues and skillfully manage complex customer service problems
  • Respond to customer requests that have been escalated
  • Create knowledge base materials dedicated towards operational efficiency.
  • Manage customers' expectations and experience in a way that results in high customer satisfaction.
  • Review support cases for technical and troubleshooting accuracy.
  • Identify product and services up-sell opportunities and describe Copado solutions to customers in a way that is articulate, accurate, and persuasive.
  • Actively participate in job related training.
  • Complete assigned project responsibilities.

This job might be for you if:

  • You have 5 -7 years experience within the Salesforce ecosystem in a support role.
  • You love building relationships and have a proven track record of using your incredible problem-solving and interpersonal skills to achieve success goals
  • You have exceptional communication skills and a real desire to help customers reach their goals.
  • You are highly organized and have a positive attitude and are a natural problem solver. 

Bonus points for:

  • Previous experience with Salesforce platform support
  • Previous experience with DevOps solutions

You might be a fit for Copado if:

  • You are energetic and enjoy working in a fast-paced global environment
  • You love working in an agile environment and continuously strive for improvement
  • You take ownership of your work and are committed to making our customers successful


 

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Senior Salesforce Business Analyst
American Standard
Role: Administration
Location: Piscataway, NJ
Remote: No

Overview

As a key member of the US Trade and Project Sales Organization, this position is responsible for the administration and management of all sales focused CRM applications, such as Salesforce.com.

This Senior Salesforce Business Analyst position will help lead or assist in conducting requirements sessions with end users and central operations. Responsibilities include documenting, designing and testing system implementations and launch support of solutions in Salesforce.com environment. As a Business Analyst, you will interface with business to ensure timely and effective delivery of Salesforce solutions for the business requirements. The ideal candidate is a diligent, hardworking individual who is able to learn new functions and processes rapidly, can work with little supervision and is capable of delivering outstanding work at all times.

Key responsibilities include system configuration needs as it relates to the sales organization, (maintenance, system enhancements/upgrades, etc.), creation and distribution of sales reports and dashboards, end-user training and data integrations, ensuring data hygiene and integrity.  This role collaborates with functional leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.

Responsibilities

  • Leads requirements gathering sessions, proactively drawing out requirements from stakeholders.
  • Performs gap analysis to identify opportunities for process improvement or management control of work flow.
  • Creates requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and shared with project stakeholders.
  • Creates workflow diagrams to document current and future business environment.
  • Identifies and resolves problems which may impact projects by monitoring progress and project status. Escalates important issues to the attention of Management so that decisions can be made promptly.
  • Communicates in written, oral, and presentation formats to best represent and express user and organizational requirements to audiences up to mid-level management.
  • Forms productive relationships with internal customers by listening, clarifying, and responding effectively.
  • Assists the business in defining scope and priorities for system initiatives (new projects and ongoing maintenance)
  • Configure, manage, and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within CRM applications.
  • Establish and implement change control and best practices with regards to CRM system maintenance, configuration, development, testing, data integrity, etc. as it relates to the sales organization.
  • Collaborate with Business Operations, Sales, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes.
  • Manage and lead the roll out of new CRM applications. Develop and implement and coordinate field training for end-users. Create and maintain all training materials and guides for processes related to CRM business applications.
  • Act as primary point of contact for the Trade sales organization as it relates to the departments CRM needs, including: Projects, Showroom, Sales Support, Wholesale, and more.
  • Assist field with new user set up including: user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).

Qualifications

  • Highly developed relationship building skills, ability to build credibility and influence within and outside the trade sales team
  • 3+ years of CRM administrator or related experience, in a high-growth environment.
  • Proficient in successfully implementing new technologies.
  • Exceptional communication skills – written, presentation skills, etc.
  • Demonstrated ability to deliver business-oriented solutions, across a portfolio of projects
  • Able to successfully manage a varied workload with minimal intervention from Management
  • Thorough understanding of the AGILE development lifecycle
  • Ability to conceptualize current requirements against future plans
  • Possesses the aptitude to quickly understand work processes and flows in various business units and recognize those that could benefit from technology
  • Proven ability to support Business Process Re-engineering (BPR) and Change Management
  • Possesses an understanding of current business analysis and project management methodologies, tools and techniques
  • Established project management skills including familiarity with project scheduling and tracking documents
  • Salesforce Knowledge is required

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Sr. Salesforce Developer
ICMA-RC
Role: Developer
Location: Richmond, VA
Remote: No

Reach Your Peak with ICMA-RC, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, our Financial Services corporation manages over $50 billion in retirement plan assets for more than one million participant accounts. We are constantly looking for ways to create new opportunities to serve our participants. We have an extraordinary talent base and invite you to consider joining ICMA-RC's Digital Transformation Team.

As part of an agile delivery team, the Senior Salesforce Developer works with solution architects, Salesforce business owners and technical team members to configure and develop Salesforce solutions. The Senior Developer serves as the technical leader of assigned Scrum team and oversees detailed solution designs, provides guidance to junior team members, and conducts code reviews with the team. The Senior Salesforce Developer writes user stories and acceptance criteria, estimates story size, configures or develops Salesforce solutions, and tests, debugs and deploys features to support ICMA-RC's Salesforce implementation. The Senior Developer actively participates in product demos, retrospectives and other team ceremonies and documents solutions delivered. The Senior Developer has knowledge of commonly used concepts, practices and procedures used in the Salesforce development environment and rely on experience and judgment to plan, prioritize and complete user stories that meet the team's Definition of Done (DoD). The Senior Salesforce Developer provides technical expertise and recommendations to his or her team and may identify and evaluate new technologies. The Senior Salesforce Developer may also serve as the Scrum Master of assigned team.

Essential functions for this role include: 

  • Design, develop, test, document, and deploy Salesforce solutions
  • Check in configurations to the team's source code repository and deploy configurations using DevOps tooling
  • Serve as the technical team leader by mentoring junior developers, performing code reviews, and reviewing and approving solution designs including testing and documentation artifacts
  • Collaborate with solution architects, product managers, product owners, business owners and their proxies to define user stories and detailed acceptance criteria
  • Develop accurate estimates of story size using story points to enable Sprint planning
  • Actively participate in team ceremonies including story and feature demos, program increment (PI) and iteration planning, daily standups and retrospectives
  • Communicate with team members regarding status, impediments and technical issues
  • Work with other developers to design integrations between systems across the enterprise
  • Follow and contribute to technical processes, coding standards, and guidelines
  • Continually evaluate and refractor code base for increased extensibility

If you have the following credentials, we encourage you to apply: 

  • 7+ years of experience working with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. Experience with Agile development processes, continuous integration, and deployments. Experience in financial services or other regulated industries a plus
  • User Interface experience using Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX
  • Experience with REST/SOAP APIs (XML, JSON)
  • Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force.com Tool and Toolkits
  • Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process Builder and Salesforce limitations.
  • Familiar with integration approaches and tools including Salesforce Connect and oData and ETL tools (i.e., Mulesoft’s Dataloader or Talend ETL)
  • Familiar with Salesforce Sites
  • Experience in using testing automation tools like Selenium
  • Working knowledge of CA Agile Manager (Rally) or similar ALM tools
  • Strong understanding of design principles, technically scalable data modeling, and Force.com development best practices.
  • Experience in structured SDLC methodologies including Agile/Scrum or SAFe
  • Experience integrating Salesforce with other applications via real time and batch process (sync/async)
  • Knowledge automated deployment / DevOps tools and technologies
  • Knowledge of source control management tools such as Git
  • Experience working as a technical lead on an Agile delivery team
  • Strong solution design and problem solving skills
  • Certifications preferred: Certified SFDC Developer

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Salesforce Administrator
Hulcher Services
Role: Administration
Location: Denton, TX
Remote: No

Responsibilities:

  • Perform Salesforce user administration tasks, such as creating and assigning user profiles, permission sets, and sharing rules.
  • Analyze existing processes and make recommendations to better streamline the custom applications on the platform.
  • Design and maintain workflows, process builder, email alerts, custom fields and objects, and page layouts across multiple platform apps.
  • Maintain existing Salesforce reports and dashboards, and work with internal stakeholders to develop and deploy new reports and dashboards.
  • Keep abreast of new Salesforce / 3rdparty provider features and provide recommendations for process improvements and feature enablement.

Qualifications:

Educational and/or Experience Requirements: 4-year degree in IT related field or at least 3 - 4 years of experience of on the job related duties.

Preferred Certification/Licensure: Salesforce Certified Administrator

Additional Knowledge: Salesforce declarative tools (Process Builder, Flow, workflow rules, etc.), Apex, Visualforce, HTML/CSS/Javascript, SQL/SOQL, JAVA/C#.NET.

FieldFx and Business Analyst experience highly preferred

Knowledge/ Skills: (qualify level of skill required for this role: entry, intermediate, advanced)

Must be able to demonstrate:

  • Basic knowledge and administrative ability to complete job tasks and access / update computer applications.
  • Strong analytical skills to fully understand business requirements
  • Proficient skills and experience in verbal and written forms of communication; active listening skills, ability to interpret information and document accurately
  • Ability to build solid relationships with all stakeholders in order to support workflow analysis and development
  • Adept completion of tasks with little or no error and minimal supervision.
  • Above average ability to handle stressful, challenging situations.

Benefits:

  • Competitive compensation package
  • Learning and Development Opportunities
  • Medical, Dental, Vision, Life Insurance
  • Short and Long-Term Disability
  • Health Savings Accounts | Flexible Spending Account
  • Tuition Reimbursement
  • 401 k and other great benefits

Hulcher Services is an Equal Opportunity Employer

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CRM Administrator
ProMach
Role: Administration
Location: Covington, KY
Remote: No

Description

ProMach is looking for an experienced CRM Administrator that will work as part of the team dedicated to ensuring maximum efficiency in the use of the features and benefits of our CRM. We are seeking someone with excellent technical and communication skills who can work directly with management and users to understand their CRM needs. This person will serve as the primary source for users, promote adoption, keep current on new releases and solutions, provide training, and more. This position is based at ProMach’s corporate headquarters in Covington, Kentucky and reports to the VP of IT.

Overview

The CRM Administrator is an integral part of deployment and development of Salesforce.com (SFDC) at ProMach. This position requires an understanding of sales processes and how users interact with various modules of SFDC, plus a proven track record of automating business processes and creating great end-user experiences.

 

Job Responsibilities
• Assist in managing third-party SFDC partners responsible for implementation
• Design, create and maintain enterprise-wide user roles, profiles and hierarchies
• Maintain security including sharing rules and security levels
• Work directly with business stakeholders to understand requirements, define and optimize processes and help drive process improvements to meet business operation needs in SFDC
• Design and implement updates to the SFDC solutions using best practices through standard configuration
• Develop clear end-user and stakeholder business requirements and specifications if custom development is required
• Create and document application requirements by working together with those involved in the development of program enhancements and changes
• Influence change and drive user adoption in support of an expanding SFDC environment
• Ensure data integrity throughout SFDC as well as between SFDC and other internal systems, including ensuring the accuracy of data feeds
• Responsible for communication and training SFDC processes and use
• Apply best practices to system maintenance, configuration, development, testing, data integrity, etc.
• Design and manage workflow rules and data validation
• Log and track system problems through resolution
• Document and maintain processes and policies
• Keep up-to-date on new SFDC products, features and functionality 
• Develop and support SFDC analytics, reporting and dashboards
• Support the integration of acquisitions onto SFDC

Position Requirements
• Bachelor’s Degree in Business, Marketing, IT or related field
• Minimum of 3 years of experience as a CRM Administrator, ideally at a rapidly growing company
• SFDC Administrator certification is preferred
• Excellent understanding of SFDC, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content
• Exceptional communication skills – everything from detailed work instructions to high level analysis along with the ability to convey a message that is understandable and relevant
• Strong problem solving and analytical skills
• Ability to analyze complex business problems and recommend sound technical solutions
• Travel – 10-20%

Benefits:

Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.

Pro Mach is an Equal Opportunity Employer. Pro Mach complies with all states mandating the use of E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.

Qualifications

Behaviors

Preferred

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter: Inspired to perform without outside help

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Sr. Salesforce Administrator
Cree
Role: Administration
Location: Durham, NC
Remote: No

Job Summary:

The Senior Salesforce Administrator will be responsible for supporting and developing solutions built on the Salesforce.com platform to help streamline platform and business processes. Team members should possess both the technical and communication skills necessary to interface directly with internal stakeholders to administer and enhance the system accordingly.  This position requires experience building declarative solutions (workflow, process builder, visual flows, custom objects, etc.) that achieve business value results. Understanding of Sales Cloud, Service Cloud, Community Cloud, Pardot, and the Force.com platform using Apex, SOSL, SOQL, SOAP strongly desired. Team member will also be responsible for end user support and customer satisfaction.

What can Cree do for you?

  • Provide a high-visibility role as part of transformational projects and programs
  • Showcase your skills at the global enterprise level
  • Opportunities for continued growth as a member of a thought-leading IT organization
  • Encourage you to think innovatively in a dynamic environment

What can you do for Cree?

  • Grow and enhance the existing Salesforce Sales Cloud, Service Cloud, Communities, and Pardot/ Marketing Cloud.
  • Gain understanding of company products, functions, marketing and/or service policies and procedures.
  • Assist in defining business processes and recommend solutions to help streamline those processes.
  • Demonstrate Salesforce capabilities to solve business problems and recommend best practices.
  • Maintain and develop workflows, triggers, and utilize process builder to meet user/ system requirements.
  • Translate simple to complex user requirements into functional and actionable software.
  • Work with other developers to design integrations between systems across the enterprise.
  • Provide thought leadership on best-in-class online customer and partner community architecture and deployment.
  • Integrate Live Chat and Live Message within current Service Cloud environment as well as integration with customer facing sites (Public and Communities)
  • Create and verify execution of software user acceptance test plans, including integration, capacity and performance testing.
  • Participate in the software development lifecycle using Agile methodologies.
  • Execute code deployment, configurations, and activities supporting sandbox environment creation and preparation.
  • Work with Salesforce Support to troubleshoot issues and maintain smooth operation and performance of the platform.
  • Maintain Users, User Roles, Security, and Profiles.
  • Act as the liaison to corporate initiatives and projects.

What you need for success?

  • In addition to whether a person has the knowledge and experience required to be successful in the job, one must have specific behaviors to perform the job successfully.  The competencies listed below are representative of the behaviors required.
  • Technical/Professional Knowledge
  • Quality of Work
  • Self-Starter
  • Clear Communication
  • Adaptability
  • Contributing to Team Success
  • Customer Focus

Skills and Certifications:

  • 7+ years of overall IT experience and a record of success supporting a fast-paced business organization, providing technical expertise while applying best practices and leveraging core force.com platform capabilities.
  • At least 5-7 years’ experience as a Salesforce Administrator and/or Developer in a fast-paced environment, working as a team member or individually to complete tasks thoroughly and accurately with minimal supervision. Experience must include working knowledge of Sales, Service, Communities, and Pardot; experience integrating other 3rd party AppExchange products, and integrating with back-office ERP systems.
  • Knowledge of Salesforce platform and Salesforce DX including configuration, triggers, process builders, workflows, visual force, apex coding, custom objects, batch processes, Salesforce APIs, SOQL, SOSL, and database design.
  • Salesforce Certified Administrator (Certified Administrator, Certified Advanced Administrator) required.
  • Salesforce Certified Developer a plus.
  • Salesforce Certified App Builder a plus.
  • Experience working as a member of an Agile Scrum team preferred.
  • Bachelor’s degree in computer science or related field required.

Overview

At Cree, we’ve spent more than 30 years developing industry firsts as a leader in wide bandgap semiconductor technology. Not familiar with all of our products? That is because we are a part of the invisible revolution; if we do our job right you will never know we were there. Our products make impossible possible like our LEDs that power cities to our Silicon Carbide (SiC) and Gallium Nitride (GaN) components that power electric vehicles, solar energy, telecommunications and industrial, military and aerospace solutions.

 

We believe in enabling the world to do more with less. That’s why we encourage each other to think unconventionally, take ownership and solve real problems. Interested in a career at Cree? We want to meet you. Submit your application now.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Salesforce Developer
Simplify Compliance
Role: Developer
Location: Brentwood, TN
Remote: No

The Salesforce Developer is part of a multi-disciplinary team during the technical implementation of Salesforce solutions and uses the appropriate mix of declarative and coding capabilities to create custom applications for clients. This position applies knowledge of all phases of the software development lifecycle, delivers hands-on code as well as unit testing.


Primary Duties and Responsibilities:

  • Develop and configure the Salesforce.com instances and Force.com applications
  • Provide ongoing support of existing SFDC instances containing sales and integrated applications
  • Organize and facilitate client sessions that ensure alignment between business requirements and technical design
  • Create supporting documentation for application development tasks and adhere to project methodologies to deliver business requirements on time and within budget
  • Utilize ongoing technology solution analysis to promote adoption and best-of-breed solution implementation
  • Own root cause analysis and issue resolution for assigned work items
  • Ensure proper documentation of Salesforce and end-to end integration 
     

Additional Responsibilities:

  • Additional duties as assigned

The Individual:

  • Extensive experience with Salesforce.com, APEX, APEX Classes and triggers and Visualforce (including custom advanced controllers)
  • Experience in highly customized SFDC environment developing, administering and providing customizations
  • Experience with Salesforce Communities, SalesCloud, and ServiceCloud
  • Experience with custom functionality including workflow rules, validation rules, custom objects, custom fields, page layouts, record types, reports, dashboard and list views
  • Experience integrating Salesforce.com with external services/sources using Web Services APIs 
  • Experience with SF code repository and continuous integration solutions
  • Designed, Implemented and deployed visual force pages for SF1 (mobile platform) a plus

Qualifications:

  • 3+ Years of experience developing Force.com commercial business applications as part of a collaborative team
  • Salesforce, JavaScript, MySQL, Salesforce Developer Certification/DEV401, HTML/XML, SQL/C#, Waterfall/Agile

Simplify Compliance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.  All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Simplify Compliance, please contact our Talent Acquisition Team 1.800.727.5257.

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Salesforce Administrator
Candid
Role: Administration
Location: Columbus, OH
Remote: No

About Us

Candid™ is helping people get the smiles they always wanted at prices they can afford. By simplifying the process (direct-to-consumer) and reducing costs (by up to 65% less), we can help more people feel confident and healthy. We believe that high quality dental care should be affordable and accessible to all, and we're using modern software practices to diagnose, treat, and monitor orthodontic cases. Our team is a group of startup veterans with experience across healthcare, hospitality, tech, and finance at companies such as Lyft, Squarespace, WeWork, Blue Apron, and Clover Health.

 

Role

We're looking for a Salesforce Administrator to join the Candid team in our Columbus, OH HQ. As part of the Operations team, you will work with many different teams across the organization. You are someone who is passionate about the accuracy, usability, and integrity of data. You will lead the ongoing development of our Salesforce.com instance. You have expertise and experience integrating systems and improving the use of processes and necessary tools with diverse teams. We will rely on you for building on the configuration, support, maintenance, and improvement of our CRM platform. You will help train others in best practices and onboard new users onto the system. You will report directly to our Senior Operations Manager.

 

What You’ll Do

  • Establish a solid understanding of business processes across our organization in order to form a plan for optimization of our 150+ user Salesforce org
  • Partner with management on the Sales, Customer Support and Clinical teams to help specify each team’s needs and translate those needs to technical requirements
  • Prioritize Salesforce asks from users across the company based on importance, urgency and business goals and coordinate the key players and resources needed to deliver those asks according to projected deadlines
  • Get to know the working habits and pain points of your users on the above teams
  • Support internal users; diagnose and resolve problems quickly

 

What You’ll Need

  • 3-8 years of working experience working in Salesforce
  • Experience working in-house as a Salesforce Administrator
  • Strong command of the Lightning Sales Console and Service Console environments
  • Excellent communication skills, with the ability to translate business and technical needs and interact with staff at all levels
  • Willingness to travel up to 50% of your time between our NYC and Columbus, Ohio HQs

 

Preferred

  • Some experience coding in Apex and/or familiarity with Workflows
  • Familiarity with Health Cloud product
  • Familiarity with the Distribution Engine application

 

Pay & Perks

  • Competitive compensation and equity in the business 
  • Medical, dental, and vision insurance
  • Parking/Bus pass
  • Significant discount on our customized treatment plans and aligners  
  • You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning

 

We continuously strive to create and maintain a diverse and inclusive environment, and are proud to be an Equal Opportunity Employer. 

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Salesforce Platform Developer
Billd
Role: Developer
Location: Austin, TX
Remote: No

About Billd

The construction payment cycle is hard to predict, at Billd, we believe purchasing material shouldn’t be.  Suppliers get paid how they want, when they want, while providing their customers the flexible payment terms they need to grow their business.  Billd removes the challenges Contractors face purchasing construction material by partnering with Suppliers to offer an integrated payment solution with flexible terms.  Billd offers short-term loans through suppliers to help contractors bridge the gap between needing to purchase materials for a project and getting paid by the general contractor. 

The Role

The Salesforce Platform Developer will lead the ongoing development of our Salesforce CRM and Salesforce Communities deployment, including designing custom components, themes and customizing CSS. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform, designing custom components and designing automated workflows.  

The Salesforce Platform Developer should be experienced in developing Visual Force or Lighting Pages, components and Flows with Apex.  

 The Salesforce Platform Developer will work closely with company executives, organizational units, and subject matter experts to identify develop and deploy new business processes.  This is a contract position based in our office in Austin, TX.

 Essential Duties and Responsibilities

  • Develop custom Salesforce Communities platform 
  • Building and configuring flows, integrating them with custom components
  • Unit testing and code coverage
  • Working between environment and managing changes, versioning and deployment between environments
  • Participate in evaluation, scope and completion of new development requests.

Competencies/Qualifications

  • Minimum three years of experience as a Salesforce.com Developer
  • Salesforce Communities experience highly preferred
  • Sales Cloud, Service Cloud and Developer certifications preferred
  • Visual Force development experience 
  • Apex Code development experience
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Experience with Salesforce Lightning experience
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment preferred
  • Sound logic and reasoning
  • Excellent interpersonal skills

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Salesforce Administrator (Contract)
Billd
Role: Administration
Location: Austin, TX
Remote: No

About Billd

The construction payment cycle is hard to predict, at Billd, we believe purchasing material shouldn’t be.  Suppliers get paid how they want, when they want, while providing their customers the flexible payment terms they need to grow their business.  Billd removes the challenges Contractors face purchasing construction material by partnering with Suppliers to offer an integrated payment solution with flexible terms.  Billd offers short-term loans through suppliers to help contractors bridge the gap between needing to purchase materials for a project and getting paid by the general contractor. 

The Role

The Salesforce Administrator will lead the ongoing development of our Salesforce CRM and Salesforce Communities deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform, designing custom components and designing automated workflows.  

The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM and Communities Platform. 

 The Salesforce Administrator will work closely with company executives, organizational units, and subject matter experts to identify develop and deploy new business processes.  This role is part project manager, administrator, architect, developer and analyst.  

While listed as a contract position, we will consider this person for full time employment.  

 Essential Duties and Responsibilities

  • Serve as primary system administrator for the Salesforce.com environment
  • Launch Salesforce Communities portal intended to allow Billd customers access to create new projects and finance requests
  • Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Launch App Exchange integrations such as Box, MailChimp, Zapier, Conga, and DocuSign
  • Coordinate the evaluation, scope and completion of new development requests.
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization

 

 Competencies/Qualifications

  • Minimum three years of experience as a Salesforce.com administrator
  • Salesforce Communities experience highly preferred
  • Sales Cloud, Service Cloud and Developer certifications preferred
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, flows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • Visual Force development experience preferred but not required
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment preferred

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Salesforce Onshore Support Lead
NBCUniversal
Role: Project
Location: Los Angeles, CA
Remote: No

Responsibilities

Role Purpose
 
The purpose of the onshore support lead is to coordinate and resolve system issues in the existing production portfolio of Salesforce applications for the Film, Home Entertainment, and Brand Development organizations in Los Angeles, CA.
 
Responsibilities
 

  • Provide operational management support and supervise Salesforce incident/maintenance activities
  • Prioritize daily activities of the team and QC work on critical and high priority tickets
  • Ability to multi-task and meet deadlines within agreed-upon time frame.
  • Ensure customer service requests (tickets) are handled timely and completely.
  • Review and triage production support tickets to determine next steps, route tickets to the correct collaborating team, and follow-up to completion.  This may involve taking on the ticket yourself or assigning it to the offshore team for resolution.
  • Support ongoing Salesforce administration functions in all environments
  • Provide support metrics on a weekly and monthly basis

 

Qualifications/Requirements

Basic Qualifications
 

  • 4-year degree.
  • Salesforce Administrator Certification
  • Minimum 2-3 years of experience working as a Salesforce administrator.
  • 5-7 years of experience working as an IT professional in an a SDLC framework


    Eligibility Requirements
     
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #)
  • Must be willing to work in LA area, CA.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older 
  • Must be willing to provide support during non-business hours as needed

 

Desired Characteristics

 

  • Ability to analyze existing custom applications in the Sales force Platform utilizing custom objects, Apex classes, triggers, Visual Force pages, Lightning components, and SOQL.
  • Ability to work with Business users to gather complete requirements and ensure that tickets are Dev ready for the production support team.
  • Ability to work in a highly collaborative Agile environment with multiple Development teams 
  • Ability to review code in development sandbox environments and provide direction to offshore production support teams 
  • Must be able to utilize Data Loader or other ETL tools to insert/update data from ancillary applications.
  • Familiar with Eclipse IDE, GIT, and Urban Code, Jenkins or some other software deployment tool to review deployments with the offshore deployment leads.
  • Strong MS Office suite skills; particularly MS Excel for scrubbing and analyzing data for different Sales Force applications.
  • Strong interpersonal skills to facilitate communication and inclusion amongst team mates.
  • Strong problem-solving skills matched with the ability to articulate solutions to other team members.
  • Excellent and clear verbal and written communication skills to facilitate understanding of tasks by the offshore team.
  • Experience in the Film and Home Entertainment businesses is a plus.

 

Sub-Business

Technology

Career Level

Experienced

City

Universal City

State/Province

California

Country

United States

About Us

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

Notices

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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Salesforce Administrator
Ambry Genetics
Role: Administration
Location: Aliso Viejo, CA
Remote: No

Job Overview

The Salesforce Administrator at Ambry Genetics will work alongside a team to build, optimize, and maintain SFDC to support the needs of our Commercial Team.  This role will own the Salesforce infrastructure and will be an integral part in the overall productivity and success of the sales organization.

Job Responsibilities

  • Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives and company goals
  • Manage daily support and maintenance of internal Salesforce initiatives, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
  • Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
  • Collaborate with various internal departments, including marketing, product development, IT and operations to ensure Salesforce environment supports internal needs relating to functionality and performance
  • Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
  • Understand requirements outlined by Sales Operations and lead technical development, QA, and deployment of custom objects, workflow rules, automatic triggers, relationships and mappings, etc.
  • Own release management process by documenting development, compiling and deploying change sets, and facilitating data backfills when necessary
  • Own and modify existing system integrations with applications and 3rd party apps, such as Marketo, and evaluate and implement additional system integrations as requested
  • Stay up-to-date on new Salesforce features and functionality to ensure compatibility with existing development and provide recommendations for process improvements

Job Requirements

  • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and integration with external systems.
  • Strong understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visualforce pages, Apex, reports, workflows and assignment rules)
  • Solid understanding of web technologies, such as HTTP, JavaScript, AJAX, HTML, DHTML, CSS
  • Experience working with Force.com application packaging and deployment is a plus Relational database experience (example: MySQL, PostgreSQL, Microsoft SQL Server)
  • Bachelor or advanced degree in Computer Science (or similar relevant specialization) or equivalent professional experience
  • Salesforce Administrator certification (Developer certification preferred but not required)
  • 3-5  years of Salesforce Administrator experience supporting an enterprise SFDC instance with 200+ users

About Us

Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.

At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community. We also support those with genetic conditions through the Mauli Ola Foundation and other nonprofit organizations.

At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Employees at Ambry Genetics have many perks, including an onsite café with complimentary smoothies and infused waters! We also offer access to gym memberships, onsite food trucks, “Lunch and Learns,” and more. Our outstanding benefits program includes medical, dental, vision, 401k, FSA, and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment.

Ambry Genetics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Senior Salesforce.com Developer
Skillsoft
Role: Developer
Location: Boston, MA
Remote: No

Are you passionate about learning and intellectually curious?  Do you thrive in a fast paced, innovative work environment where team members hold themselves and others accountable?  Are you energized by trying new things, have an agile mindset and enjoy making an impact?   Is working for a purpose driven organization important to you?  If the answers to these questions are a resounding YES, then read on!

Skillsoft is the global leader in eLearning. We train more professionals than any other company in the world. We are trusted by the world's leading organizations, including 65% of the Fortune 500. At Skillsoft, we believe that knowledge is the fuel for innovation and innovation is the fuel for business growth. Our 100,000+ courses, videos and books are accessed over 130 million times every month, in 160 countries and 29 languages. Our team is recognized for cutting edge digital learning and talent management solutions. 

At Skillsoft, we are all about “Making Work Matter.”  With over 2200 employees around the world, we are always looking for amazing talent! 

Position Overview

Skillsoft is currently seeking a Senior SFDC Developer.  The successful candidate will work closely with other development team members, QA engineers, as well as members of other Skillsoft departments to develop, maintain, and deploy Salesforce.com features, enhancements, and applications in support of various internal business departments including Sales, Marketing, and Support. The candidate must have strong communication and organizational skills to work with business users and managers to determine requirements and apply business process and knowledge to enhancement requests.

Position Responsibilities

Develop technical designs, conduct unit tests, and deploy custom code in coordination and collaboration with the Salesforce System Administrators, as required

Work with Business Applications Team and business users to interpret the business requirements and define the scope of development efforts

Develop and maintain Visualforce, AppExchanges, Force.com pages and integration to other third party solutions

Participate in cross-functional teams that address strategic business issues involving CRM and other related systems

Assist Project Managers by identifying required tasks, timelines, dependencies, critical path items, resource requirements, etc. to complete a project

Effectively communicate task and project status and escalate to management as necessary

Proactively manage assigned issues and risks and develop remediation plans

Provide timely status reports and keep accurate project time data

Desired Skills and Experience

5+ years’ experience in IT including 4 years developing large-scale, Tier-1 ERP or CRM applications

5+ years’ Force.com development experience, with a strong focus on Apex and Visualforce development

Web application development experience

Java or C#, as well as HTML, JavaScript, and CSS a plus

Solid knowledge of SOQL a plus

In-depth experience with jQuery and/or ExtJS a plus

Experience with enterprise integration and extract, transformation, and load (ETL) tools a plus

Integration experience using web services (SOAP, Restful, etc.) a plus

Experience with other CRM software (Siebel, MS Dynamics, Oracle, etc.) a plus

A thorough understanding of Project Life Cycle management methodologies and controls

Strong written and verbal communications skills

Excellent organizational skills, problem-solving skills, and detail oriented

Thrive in a fast-paced environment

 

Customer Focused – personally demonstrated that both external and internal customers are a high priority by identifying, and responding to their needs in a timely and efficient manner

Initiative – Recognizes opportunities and initiates actions to capitalize on them by looking for a new and productive ways to make an impact

Innovative Thinking – Embraces and champions new ideas and encourages others to do likewise

Building Organizational Commitment – Demonstrates commitment, loyalty and appreciation for the organization.   Conveys a high-level of concern for all employees, while helping to ensure that both their needs and those of the organization are met

 

Education and Certifications

Bachelor’s degree in IT-related field or equivalent work experience

 

Thank you for taking the time to learn more about us.  
If this opportunity intrigues you, we'd love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means

 

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law

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Director of Salesforce Platforms
Muscular Dystrophy Association
Role: Project
Location: New York, NY
Remote: No

The Muscular Dystrophy Association (MDA) is looking for an experienced Salesforce Program leader to deliver improvements to business process, operations, and automation across the Organization. In this role, you will be responsible for developing and managing the next generation of our Salesforce.com (SFDC) ecosystem, which includes Sales Cloud, Marketing Cloud, Service Cloud, FinancialForce, and many other integrated systems. The Organization is going through a rapid transition to a modern technology infrastructure and is looking for an individual with technical acumen, excellent communication skills, and the energy required to keep pace with and drive innovation at MDA. Your core responsibilities will include overseeing Sales Cloud configuration, maintenance, and administration, as well as integration with marketing, fundraising, finance, and other systems in accordance with the vision of the Executive team and the VP of Platforms and Innovations. You will work closely with the CRM team and consultants to develop technology systems that improve both internal business processes and the overall experience MDA’s constituents have when
interacting with the Foundation. Additionally, you will work with stakeholders across departments to develop technical requirements for business process improvements, and deliver solutions based on those requirements. 

Responsibilities: 

• Day-to-day management of in-flight initiatives and Production systems  

• Ensure the overall cohesiveness of the Salesforce ecosystems as it relates to data, architecture, and systems integrations 

• Ownership of all technical aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications and AppExchange products 

• Responsible for implementing customized solutions that support business requirements and drive key business decisions
and initiatives 

• Seek out opportunities to utilize SFDC to improve processes and productivity, and make recommendations to support an
organization scaling at a rapid pace 

• Implement a change management (release) process to develop and implement new applications and updates to existing applications 

• Work with users to develop requirements for various initiatives, document those requirements, and build an implementation
plan 

• Responsible for outcomes of code review and testing in Sandbox environment for all customizations and configuration changes
prepared internally or by outside vendors, prior to release in Production 

• Maintain system security and integrity, with regard to all user information - this includes managing the team responsible for updates; adding/removing licenses; reassigning profile information; designing, creating and maintaining roles and hierarchies; monitoring usage/storage 

• Partner with the VP of Platforms and Innovations to ensure that change requests and new implementations are aligned with the
overall goals of the organization and enterprise data architecture  

• Oversee and ensure the timely development of reports required by the business; must have enough in-depth knowledge of business processes and enterprise data architecture in order to ensure accuracy and quality of reports  

• Develop backup and recovery plan for CRM releases involving major changes to data and/or metadata 

Competencies:
• Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. 

• Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. 

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 

● Communication Skills: Clearly and persuasively communicate, listen and seek clarifications; participate in meetings, write clearly and informatively. 

● Computer Skills: Advanced level proficiency with Salesforce and related products, Microsoft Office Suite and Google Docs, ability to learn and adapt to new technologies. 

● Initiative: Measure self against a standard of excellence. Undertake self-development activities and learn new skills; seek increased responsibilities and ask for and offer help when needed. 

 

Qualifications

• Bachelor’s degree (A technical degree or concentration is preferred) 

• 5-7 years in Salesforce-based administration, project management, or analyst roles 

• Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users 

• Experience with Marketing Cloud and/or a comparable marketing automation system 

• Past involvement in large-scale Salesforce.com projects 

• Experience using Salesforce ETL and other data tools (e.g. DemandTools, Data Loader, Excel Connector, Cirrus Insight, MuleSoft, Scribe, Boomi, Jitterbit, Informatica, etc.) 

• Release management experience within complex Saleforce environments 

• Ability to use VisualForce, SOQL, and APEX 

• Comfort working with HTML, CSS, JavaScript, and other common languages 

• Experience developing custom applications and components within the Salesforce Lightning environment 

• Ability to critically review feature requests and suggest alternate proposals and optimizations as warranted 

• Certified Salesforce.com Advanced Administrator (ADM-211) or Developer (DEV-401) Certification preferred 

• In-depth understanding of the capabilities and constraints of the SFDC CRM application coupled with a good understanding around the business processes (Sales, Marketing, etc.) 

• Professional experience in a sandbox test environment, including development/staging/production (or similar) deployment cycles 

MDA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Salesforce B2B Commerce Architect (CloudCraze)
LiveArea
Role: Architect
Location: Allen, TX
Remote: No

LiveArea, a PFSweb, Inc. brand, is a global commerce services company. We combine business strategy, experience design and technology to help leading B2C and B2B organizations deliver exceptional commerce solutions worldwide. We are a diverse team with distinct interests, skillsets, and backgrounds collaborating across all facets of commerce. Together, we take pride in driving measurable and material value for our clients by leveraging our holistic commerce expertise within specific industry vertical markets.

 

Company Vision:

We will provide a holistic commerce solution across vertical industries We will be world-class across all service offerings

We will engage with our clients as a consultative & unified partner

 

Responsibilities

  • Lead CloudCraze eCommerce implementations, providing both oversight and hands on contributions to the software design, development, and integration
  • Independently lead the estimation effort for a project
  • Participate in the development of conceptual and logical architectures
  • Design, develop and maintain application architectures that support client’s business requirements
  • Resolve integration and interfacing issues between various back-end systems
  • Optimize application performance and scalability
  • Assist Project Leadership to conduct project risk identification and mitigation planning
  • Provide support to the sales effort on new business development pursuits, assisting with RFP responses, architecture assessments and technical qualifications

Minimum Qualifications 

  • 5+ years of experience in application architecture with experience in CloudCraze Commerce or Salesforce Core development
  • 3+ years of experience developing eCommerce applications
  • Bachelors or master’s degree in computer science, engineering, MIS or related field preferred
  • Travel Required

Preferred Qualifications 

  • Experience in application architecture/enterprise architecture, systems integration and development, and package implementation
  • Experience working with relevant eCommerce packaged solutions such as Salesforce Commerce Cloud (B2B and B2C) Hybris, and Magento.
  • Firm understanding of web application design and analysis, design patterns, and object oriented design
  • Strong leadership skills, including the ability to facilitate team and client meetings effectively and to deliver constructive feedback
  • Experience in multiple web technologies including: Java, JSON, XML, HTML, CSS, AJAX/JavaScript, Web Services/SOAP, API Hosted Applications.
  • Working knowledge of multiple web and application tier technologies: Tomcat, Apache Http, Spring tcServer, Solr, open source packages
  • Experience with project automation technology: Jenkins, Bamboo, automated unit testing, Maven, Ant
  • Strong written and verbal communication skills to effectively interact with client senior management
  • Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation

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Sr Salesforce Developer
Smarsh
Role: Developer
Location: Portland, OR
Remote: No

We are looking for a Sr Salesforce Developer to join our MIS team.  The ideal candidate should have the right mix of business analysis skills and passion for leveraging Salesforce and other technologies to solve business challenges.

Smarsh is dedicated to the Salesforce platform and has implemented Marketing Cloud, Sales Cloud, and Service Cloud to a growing user base of 200+. We implement or migrate our internal processes into Salesforce when feasible and reasonable. In this position, you’ll have the unique opportunity to work through the challenges of helping one of the fastest growing companies in the northwest scale up to handle more and bigger clients while scaling down our costs.

This role will work with the MIS Team along with representatives from every department to build and maintain processes and manage the data relating to them.

 

Key Responsibilities

Development/Deployment:

  • Define and develop technical solutions in Salesforce to support business processes.
  • Develop advanced Lightning, Visual Force and Apex solutions.
  • Develop and utilize APIs to communicate between Salesforce and other internal/external systems.
  • Maintain and enhance visual layout, workflow rules, flows and business logic to streamline and enhance business processes and improve user experience.
  • Implement and integrate third-party products / applications on the Salesforce platform.
  • Perform Quality Assurance on all developed solutions
  • Deploy Salesforce meta-data between non-production and production environments using appropriate tools.

  

Support/Training:

  • Research and advise on best practices for Salesforce solutions.
  • Stay current with the periodic Salesforce releases and leverage the applicable updates.
  • Work with Salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform.
  • Manage and support sandbox and production environments across the enterprise to facilitate successful development, testing and deployment of new features and functionality.
  • Support all Salesforce releases and ensure system uptime as per the SLA.
  • Liaison with Salesforce developers both internally and through user communities.

 

Experience Requirements

  • 5+ years of Salesforce development (or equivalent) experience
  • Salesforce Administrator and Salesforce Developer/Platform Developer certifications 
  • Experience with various Salesforce customer portals and sites technologies
  • Experience with installing and configuring packages from AppExchange
  • Experience with Lightning, VisualForce, HTML, JavaScript and CSS
  • Experience with Salesforce Apex Code and SOQL queries required
  • Competency in gathering and documenting business requirements
  • Proven experience with developing and enhancing business processes for added efficiencies
  • Excellent attention to detail, driving multiple projects and complex problem solving capabilities
  • Superb verbal and written communication skills
  • Excellent interpersonal skills with a demonstrated ability to work on a cross functional team
  • Strong customer focus

 

Preferred Experience:
 

  • Salesforce Advanced Developer / Platform Developer II certification 
  • Integration experience with Zuora 
  • Experience implementing Salesforce Communities
  • Experience developing for Salesforce Lightning
  • Experience with DataLoader, DemandTools and Excel for data manipulation
  • Proficiency with ETL Tools (CloverETL preferred) for data manipulation
  • Bachelor's degree in Computer Science, Business or Information Systems 
  • Knowledge of financial systems 
  • Experience with customer service workflow efficiencies

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence? Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more). 

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers. 

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Application Engineer, Salesforce, Google Fiber
Google Fiber
Role: Developer
Location: Mountain View, CA; Austin, TX; Salt Lake City, UT
Remote: No

Minimum qualifications:

  • 2 years of experience working with Salesforce technologies.
  • Experience with Apex, data loader, and web services development.
  • Experience with Java, JavaScript, and HTML.

Preferred qualifications:

  • Certified Salesforce Platform Developer (I or II).
  • Experience with Salesforce Field Service Lightning development.

About the job

At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Identify and implement technical solutions to efficiently scale Fiber’s sales and field service operations.
  • Design, configure, develop, automate development tasks, release, and maintain Salesforce applications to support cross-functional and cross-metro users.
  • Work with Fiber Engineering teams to create an integrated CRM platform to support cross-functional use cases.
  • Develop and support Salesforce applications using Apex and Lightning technologies.
  • Build relationships with internal and external partners to help drive long-term system vision.

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Salesforce Product Owner
Interstate Restoration
Role: Project
Location: Greenwood Village, CO
Remote: No

Interstate Restoration is a national emergency response restoration and general contractor specializing in the return of compromised property to their pre-loss condition.  We work with our clients to restore their properties.  Our team restores commercial, multifamily, hospitality, educational properties from water damages, flood, fire, smoke and natural disasters.

The Salesforce Product Owner will be responsible for executing on the administration, configuration, support, maintenance and improvement of our Salesforce platform and the integrations with our other enterprise applications. This position will lead the rollout and ongoing development of our Salesforce platform to provide an exceptional experience for our users. The successful candidate will have a record of successfully implementing and increasing overall user satisfaction within the Salesforce platform.

Responsibilities:

The responsibilities of this position include but are not limited to:

  • Serve as primary system administrator for our new Salesforce environment with an initial rollout to 200 internal users and the planned launch of external Communities
  • Serve as liaison between our executive leadership team and our users to effectively guide the overall Salesforce platform strategy to achieve business objectives
  • Coordinate the evaluation, scope, and completion of new development requests
  • Lead the development of new processes and the required Salesforce design and configuration to achieve business objectives
  • Work with members of our internal user community to define and document requirements
  • Lead the overall project resources both internal and external to execute planned releases
  • Manage all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Resolve Salesforce integration issues among other systems
  • Complete regular internal system and security audits
  • Plan and prepare our Salesforce environment and users for upgrades and feature releases
  • Report to leadership on periodic feature releases with comments about impact to users
  • Manage data feeds and system integrations as well as necessary data backups
  • Assist in training of our users to grow the Salesforce skill set across the organization 

Required Experience:

  • Minimum of 5 years of experience with the Salesforce platform in any combination of user, administrator, developer and implementor
  • Minimum 2 years of experience as a Salesforce administrator
  • Proven experience working in the Salesforce platform with demonstrated ability to manage security roles and build custom apps, custom objects, formula fields, workflows, custom views, and other complex content
  • Held a key role on multiple Salesforce specific projects spanning the phases of requirements definition, design, development, testing, user training and deployment

Required Skills:

  • Excellent ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes
  • Excellent change management skills and proven success driving user adoption of new processes and technologies
  • Excellent project management skills and proven success managing budgets, resources, and timelines to achieve objectives
  • Excellent communication skills and proven success establishing and maintaining business relationships at all levels of the organization
  • Excellent problem-solving skills and proven success analyzing situations, identifying solutions, articulating options, facilitating decisions and achieving resolution

Education and Certifications:

  • Bachelor's degree required
  • Salesforce Sales Cloud, Service Cloud and Admin certifications required
  • Salesforce Developer certification preferred

Additional Desired Skills and Experience:

  • Prior experience working in an agile development environment
  • Excellent data architecture and data management abilities
  • Experience with Microsoft SQL and ETL tools
  • Make progress even under ambiguous environment; create structure and drive impact with limited guidance or precedence
  • Ability to self-start and self-direct work in an unstructured environment, and comfortable dealing with ambiguity in a constantly evolving environment
  • Team player who promotes a positive morale
  • Organized, strategically focused, detail oriented
  • Fast learner with a "get it done" attitude

Special Position Requirements:

  • Travel required: up to 25%

Work Requirements:

  • Extended periods of computer usage
  • General office demands

Interstate Restoration offers excellent benefits including: Medical, Dental, Life, Long Term Disability, PTO days, Paid Holidays and a 401(k) Retirement Plan. 

INTERSTATE is an Equal Opportunity Employer. INTERSTATE will not tolerate discrimination against any employee or applicants on any legally-recognized basis including, but not limited to: age; ancestry; childbirth or related medical condition; citizenship; color; creed; familial status; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status. 

Third party resume submissions not accepted. Any resume submitted will be considered the property of INTERSTATE and INTERSTATE will not be held liable to pay a placement fee. 

INTERSTATE is an E-Verify Employer.

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Salesforce Administrator
Joerns Healthcare
Role: Administration
Location: Charlotte, NC
Remote: No

The Salesforce.com Administrator is responsible for maintaining and enhancing existing instance of salesforce.com for the Sales Cloud, Enterprise version. Tasks will also include user set-up, addressing reporting needs, monitoring and supporting the application and on-going maintenance activities, addressing application issues, and assisting with updates to the application. This individual will assist executives and project managers in determining next phases of the project. This person will also work with other business partners to identify practical customer facing solutions through existing or new business systems technology and will be responsible for the administration and ongoing support of the application in cooperation with the business and IT.

Major Duties & Responsibilities

  • Provide enterprise support and implementation of customer relationship management (CRM) solutions
  • Provides expertise in the effective operation of applications
  • Translates business processes into systems solutions
  • Performs system configuration to enable and improve business processes
  • Works closely with cross-functional team to design and execute test scripts resulting from system changes
  • Performs analysis to effectively understand and address system issues
  • Works closely with Salesforce.com regarding issues, enhancements, and upgrades
  • Provides direction and support to application developers
  • Works closely with IT management to identify and prioritize technology issues requiring changes to application systems
  • Participates in enhancements to internal and purchased applications
  • Provides day-to-day CRM user support
  • Acts as liaison between internal help desk and Salesforce.com for the hosted CRM solution
  • Imports and updates data into Salesforce.com
  • Runs ad hoc reports to retrieve system metrics
  • Provides hands-on training to application users

Required Education

4 year degree in business or related field

Required Skills & Experience

  • 2 years providing Salesforce.com administrator support to at least 20 users
  • Salesforce.com administrator certification
  • Experience developing system requirements
  • General business knowledge including indirect channel and direct Salesforce processes
  • Configuration of roles, profiles, and data visibility rules
  • Understanding of page layouts and record types
  • Workflow and partner relationship management
  • Testing (Unit, System) knowledge and experience
  • Demonstrates highly driven, self-starter characteristics
  • Advanced Excel skills utilizing functions such as V-Lookup and Concatenate as well as other program features such as pivot tables, conditional formatting, charts and graphs, etc.
  • Excellent knowledge of Salesforce.com

Preferred Skills, Experience & Education

  • Previous experience with SAP
  • Attention to details
  • Ability to communicate clearly with cross-functional groups of people utilizing exceptional verbal and written communication skills
  • Able to multi-task
  • Can work independently but can also be a team player
  • Able to independently learn and find avenues to get projects done
  • Must demonstrate expert abilities in office productivity tools (MS Office suite)

Joerns Healthcare is an Equal Opportunity Employer

About Joerns

Joerns Healthcare is a leading national distributor of therapeutic support surfaces, bariatric care equipment, negative pressure wound therapy systems, and safe patient handling solutions. We serve special patient handling needs across the entire continuum of care, including acute care hospitals, long term acute care hospitals, skilled nursing facilities, rehabilitation facilities, and hospice centers.

We continually strive to provide the most exceptional service, the most affordable products, and the most innovative patient care solutions to our customers. We are currently searching for skilled, self-motivated and dedicated professionals to add to our team. We offer hands on training, benefits and an outstanding work environment.

Benefits

At Joerns Healthcare, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.  In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts.  Our employees also receive Paid Vacation and Holidays.

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Salesforce Administrator
SurveyGizmo
Role: Administration
Location: Boulder, CO
Remote: No

SurveyGizmo, located in Boulder, Colorado is an enterprise level survey platform for customer experience, product, and market research.  By combining flexible, intuitive software as a service (SaaS) with a friendly, easily managed user interface, we help customers capture and analyze the right data at the right time and visualize it in a manner that helps them take action to grow their business.  We’re growing fast and need some dedicated professionals to join us – are you in? 

Salesforce Administrator

As the newest member of our Information Systems team you will be our Salesforce ninja! You have solid experience and deep knowledge of Salesforce with a desire to further develop those talents.  You’ve mastered customization and are ready to take on a new challenge in a growing, innovative company.  If you have the ability to handle constantly shifting priorities and the willingness to jump in and learn new skills as the business evolves, keep reading! 

How you’ll spend your days:

  • Performing Salesforce administration functions including managing user profiles, roles, permissions, record types, objects, reports, dashboards, and incident support
  • Developing custom fields, page layouts, record types, reports, objects and dashboards
  • Performing data imports, exports and updates
  • Assisting users with best practices and process optimization opportunities - you see what others can’t see
  • Partnering with leadership, external development teams and suppliers to ensure timely, accurate, and cost-effective delivery of solutions
  • Taking a leadership role in grooming, development, testing, and deployment of projects
  • Developing documentation, training materials, workflows, and process maps to increase knowledge throughout the organization

What it takes to be successful on our team: 

  • BS/BA degree in a business discipline
  • At least 2 years of Salesforce Administration experience
  • Proud owner of at least 1 Salesforce Administrator Certification
  • Proficiency with all Salesforce administration tasks; bonus points for Service Cloud and Salesforce Lightening experience
  • Strong understanding of key sales and financial business processes: Quote-to-Cash, Billing Collections, and Revenue Management to name a few
  • Super excited to grow your skills with ETL tools, subscription management tools, 3rd party apps, and marketing automation tools (and a desire to learn Apex and Visualforce a plus but not required)
  • Obsessive attention to detail with the ability to communicate, document and prioritize tasks
  • You energize a room and love a fast paced and fun environment

Our team members enjoy:

  • Competitive compensation package and full suite of benefits
  • Great Boulder location without the Pearl Street commute
  • Environment where you are empowered and can see your impact

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Salesforce Engineer
Podium
Role: Developer
Location: Lehi, UT
Remote: No

DESCRIPTION

Podium is out to power the modern relationship between businesses and customers. We do this through technology that makes interacting easy and convenient for everyone. Utilizing popular communication channels, Podium helps power everyday communication, generate reviews and feedback, and gain insight into the overall customer experience. From small business to the enterprise, Podium is trusted by over 11,000 businesses and 100,000+ users to provide personalized interaction at scale.

As a salesforce engineer at Podium you will participate in optimization of our internal systems and operations around Salesforce.com. You will be a critical part of refining Podium’s  growing business by providing scalable data storage methods and code. If you are someone who is passionate about building a business, values efficiency and creative problem-solving merging quantitative and qualitative metrics, and thrives in a fast-paced, open environment, then this is the right role for you!

 

RESPONSIBILITIES

  • Participate in building the Podium Business Applications Department
  • Help maintain and improve development and deployment processes
  • Participate in Code Reviews
  • Develop on the  Force.com platform using APEX, SOQL, Lightning and other Force.com technologies
  • Participate in the planning, management and execution of systems projects
  • Build and maintain integrations with vendor applications and the Podium product

 

REQUIREMENTS

  • Proven success as a Salesforce Engineer with 5+ years experience
  • Salesforce Platform Developer 1 certification preferred
  • Strong background in CRM technology
  • Experience with Horoku a bonus
  • Experience customizing Salesforce CPQ is preferred
  • Experience with ERP integrations (Netsuite) is a bonus
  • Have a passion for delivering valuable, meaningful and data-driven solutions using technology
  • Proficient ability to understand and use code versioning tools such as Git
  • Strong creative problem-solving
  • Ability to understand and adapt to rapidly changing priorities in a high-growth environment
  • Strong integration & ETL experience 

 

BENEFITS

  • Open and transparent culture
  • Awesome opportunities for growth
  • Unlimited Vacation Time 
  • Great medical / dental benefits
  • Weekly free lunches
  • Swag

 

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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Summer Intern- Salesforce Administration
AbleTo
Role: Administration
Location: New York, NY
Remote: No

Overview

AbleTo, Inc. is a market leader in providing technology-enabled behavioral health care. AbleTo has been treating patients for over six years, and improves patient outcomes and lowers costs by providing treatment that integrates behavioral and medical health care. AbleTo's structured therapy programs strengthen medical recovery and self-care among members with chronic or complex clinical needs. AbleTo analytics, coupled with our multi-channel engagement platform, identify and engage members with unmet, often undiagnosed, behavioral health needs. A proprietary platform connects individuals and their care teams with AbleTo licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. AbleTo programs are clinically proven to improve both behavioral health and medical outcomes while lowering overall spending for higher-cost, higher-risk members. AbleTo's investors include .406 Ventures, Sandbox Industries, HLM Venture Partners, Horizon Healthcare Services, Inc., Bain Capital Ventures, Aetna Ventures, Optum Ventures.

 

Intern Objectives: To understand the intricacies of a position as a salesforce administrator / business analyst both day to day objectives / priorities as well as project development.

Responsibilities

  • Monitor ticket system for any and all tickets that will need to be handled while also taking tickets on skills in administratio
  • Create fields and objects in sandbox
  • Assist in various projects that the department will have at that time
  • Create a project independently and act as the lead on project from start to finish

Qualifications

Experience: Associates Degree, Salesforce.com Admin Certification

 

Competencies: Must have salesforce trailhead badges in sales,service and general administration. Must have a functional understanding of both Apple / Windows OS. Must have functional experience with salesforce data loader


 

AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.

 

Upon the acceptance of an offer to enter into this agreement, AbleTo requires the satisfactory completion of reference and background checks and successful completion of drug testing in accordance with local, state and federal laws.

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Jr. Salesforce Developer
VSP Global
Role: Developer
Location: Rancho Cordova, CA
Remote: No

Are you eager to use your stellar programming skills to help a global technology organization launch SalesForce in new areas of the business? Join our global SalesForce development team in Rancho Cordova, CA, where you’ll make big business impacts at one of the world’s largest healthcare companies, VSP Vision Care.

 

At VSP, we help people see—through our doctor network, clients, members, and employees. Currently, we use SalesForce to support our network of more than 38,000 doctors in the U.S., and we’re looking to hire a SalesForce Developer who can streamline the support we provide to our more than 82 million Vision Care members in the U.S. by leading the research, development, and integration of SalesForce for our national Customer Care teams. In this role, you’ll also:

  • Design, develop, maintain, enhance, test, and implement solutions on the Salesforce Platform to meet business needs across all lines of business at VSP Global
  • Participate in all phases of Salesforce development life cycle including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, and support
  • Work in the Salesforce.com development environment which includes custom objects, workflows, validation rules, triggers, the Force.com IDE, SOSL, SOQL, and web services
  • Administer, customize, and configure Salesforce features including, but not limited to, Security, Profiles, Role Hierarchy, Users, Page Layouts, Record Types, Workflows, Reports and Dashboards, Approvals, Object Relationships, Fields, Validation rules, Custom apps, etc.
  • Audit, identify, and resolve data integrity issues and data migration using tools such as duplication management, DemandTools, and the Force.com DataLoader

The minimum qualifications for this role include:

  • Bachelor’s degree in related field or equivalent experience
  • Minimum of 5 years’ experience in IT development
  • Minimum of 2 years’ Salesforce development experience
  • Knowledgeable in standard functions of Salesforce Sales Cloud, Service Cloud, Marketing, Collaboration and Community Clouds

 

Preferred skills and experience for this role include:

·         Understanding of SFDC MVC architecture

·         Experience with Visualforce pages, Apex class development, Triggers, and API integration

·         Experience with Salesforce.com SOAP and REST APIs, Bulk API and Metadata API

·         Proficiency with declarative development tools such as workflow rules and field updates, approval processes, escalation and assignment rules, process builder, and visual flow

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Salesforce Solution Manager
University of Arizona
Role: Administration
Location: Tucson, AZ
Remote: No

Position Summary

University Information Technology Services (UITS), within the University of Arizona, is seeking a Salesforce Solution Manager (Manager, Information Technology) to support the implementation of an enterprise CRM platform.

Reporting to the Executive Director, the Salesforce Solution Manager is responsible for the health, quality, performance, security, and ongoing sustainability of products built out on the Salesforce platform; direct reports personnel management; leadership of the Salesforce development and maintenance teams; and creation of the Salesforce development shop within UITS. They will also work with a supportive and fast-paced team building the latest Salesforce technologies with opportunities to continue to develop knowledge and skills. Partnering with others on the Enterprise CRM management team, the Salesforce Solution Manager guides technology delivering in support of UA’s strategic constituent management efforts.

The University of Arizona’s recently approved strategic plan (https://strategicplan.arizona.edu/ ) outlines a bold vision for University’s role in leading research innovation and knowledge creation in the Fourth Industrial Revolution (4IR). The Enterprise CRM program will serve a critical role in enabling this vision by providing the foundation for optimizing University’s relationships with students, alumni, industry and government partners, and our communities. The Salesforce Solution Manager (Manager, Information Technology) will be on the ground floor of launching this mission critical initiative.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAUtuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities

•Responsible for providing personnel and technical thought leadership to support the technical configuration, maintenance, and oversight of the University-wide enterprise CRM application.
•Manage Salesforce team direct reports and consultants in the configuration, coding, maintenance, and support of Salesforce components, products, integrations, and reports. 
•Responsible for managing cross-functional responsibilities while working closely with technical resources, functional stakeholders, Project Managers and other Product Owners to implement products and services on the Salesforce Platform.
•Select, engage and coordinate, where appropriate, with third party vendors/tools to extend the core features of the Salesforce platform to meet the needs of the Solution design specifications.
•Builds and maintains a high performing and agile Salesforce development and maintenance shop within UITS.
•Promote and facilitate the professional development of the UA CRM team: Salesforce administrators, developers, analysts and QA professionals. 
•Inform business and technical objectives to set appropriate expectations of the Salesforce platform, and define criteria for success.
•Work with Enterprise Architect in charge of integrations and the Business Architect in charge of product strategy, establish an enterprise architecture stack that includes the CRM system and its functions.
•Create, standardize, and govern “best fit for purpose” guidelines for the CRM system.
•Identify, recommend, and execute changes to business and technical processes, configuration, and other aspects of the Salesforce.com/CRM service.
•Advanced technical support for Salesforce.com-related services and to UA clients experiencing issues with Salesforce.com/CRM and other administrative systems services.
•Optimize the use of the Salesforce platforms and related infrastructure, including implementing improvements, identifying and building new applications, and eliminating elements no longer aligned with the goals for the CRM.
•Evaluate, explore, and introduce new approaches, techniques, technologies, and industry standards for the CRM solution.
•Additional duties as assigned.

Knowledge, Skills, & Abilities

•Ability to work with limited guidance in a team environment.
•Ability to make informed decisions on configurations.

Minimum Qualifications

•Bachelor’s degree and five years of related experience, including managerial/supervisory experience, or a comparable combination of education, training, and/or experience.
•Experience managing software development on an enterprise platform like CRM, ERP, etc., using both waterfall and agile methodologies.
•Ability to effectively communicate in person and in writing.

Preferred Qualifications

•Experience managing a Salesforce development and maintenance team.
•Experience gathering and developing business requirements.
•Experience in implementing cloud-based solutions.
•Experience delivering quality software through agile development processes
•Salesforce Certifications.

FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Computer, Engineering and Technical
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay $98,000 - $105,000, DOE
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

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Salesforce Administrator
Namely
Role: Administration
Location: New York, NY
Remote: No

We’re looking for someone passionate about Salesforce and business process automation - looking to grow their skills set at Namely. At Namely we use the full customer life cycle in Salesforce - Leads, Accounts, Opportunities, Quotes, Products, Support cases - Billing - you’ll have the opportunity to deepen your knowledge in all aspects. You will have 1-2 years of experience working as a Salesforce Administrator and have experience designing, configuring, and customizing Salesforce. You should have a strong enablement mindset, be willing to train end-users, and work with stakeholders of all seniority levels. Your main goal will be to ensure responsive turn around on support tickets while working with departments to build for scale.

Administration & Optimization:

  • Administer and configure Namely’s Salesforce Org based on best practices
  • Manage all support requests and the administrative needs of our users
  • Manage user roles, profiles, security, workflows, processes, interfaces, and process flows
  • Design, develop, and maintain complex workflows rules, validation rules and custom automation, etc.
  • Understand business needs across Namely and clearly translate them into business and functional user requirements
  • Identify opportunities for application optimization, redesign, or development
  • Be a student of Salesforce; evaluate new tools as they become available and implement where appropriate
  • Collaborate with cross-functional teams on new feature technical design, technical requirements, limitations, and implementation
  • Prepare and configure functional prototypes

Data & Analytics  

  • Troubleshoot & train and manage reports and dashboards based on KPIs for stakeholders, and ad hoc reporting support upon request
  • Audit, uncover, and resolve data integrity issues on a continual basis within Namely’s Salesforce Org and with systems that integrate with it, such as Namely, NetSuite, etc.
  • Perform mass data imports/exports using API or various import tools

Responsibilities  

  • 1 - 2 years of experience as Salesforce Administrator
  • Proficiency in SFDC performing tasks such as: security settings, workflow rules, custom object creation, reports and dashboards
  • Demonstrable skills in gathering and translating business requirements into actionable project plans
  • Flexible in the face of changing priorities, with the ability to multitask, and handle urgent interruptions with high level of professionalism and a positive attitude
  • Excellent analytical, process design and problem solving skills, combined with strong business judgment and demonstrated project management experience
  • Self-motivated with excellent communication, interpersonal and organizational skills
  • Ability to coordinate with implementation partners, other IT managers and internal stakeholders in providing solution suggestions and constructive feedback

Nice to Haves

  • Salesforce Administrator ADM-201 certification a plus
  • Experience with Salesforce CPQ, JIRA, Netsuite or Zuora a plus
  • Understanding of the SaaS subscription model and Annual Recurring Revenue is a big plus!

About Namely

Namely is the first HR, payroll, and benefits platform employees actually love to use. People are at the center of everything we do—from our platform to our staff. Why join us? We believe every company and every employee deserves a great workplace, supported by HR technology they use and love. Most importantly, we believe in giving you the tools you need to do the best work of your career.

We invite you to fill out the EEO survey below as part of our ongoing diversity initiatives at Namely.  Your participation in the survey is completely optional and voluntary, and none of the information you provide will be considered in the hiring process or with respect to any employment decision made by Namely.  Namely will have access only to anonymized data submitted through these surveys.

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Salesforce Business Analyst
CrowdStrike
Role: Administration
Location: Remote, United States
Remote: Yes

About CrowdStrike
CrowdStrike is the leader in cloud-delivered next-generation endpoint protection, threat intelligence, and pre- and post-incident response services. CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent. We are one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies. Our growth and innovation are driven by incredible employees who deliver unmatched customer success.   

Today, the company continues to drive major innovations around AI/machine learning, behavioral-based prevention and detection, etc. to stay ahead of adversaries.   We stand so strongly behind our breach protection capabilities that we established an EPP Complete warranty of up to $1 million if a breach occurs within a customer’s protected environment.  

We have received a number of exciting awards including:

  • June 2018: Forrester Research, one of the leading industry analyst firms, named CrowdStrike a “leader” in The Forrester Wave for Endpoint Security Suite.
  • June 2018:  Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google), achieving a valuation of more than $3 billion.
  • April 2018:  CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.
  • January 2018: Awarded #1 in the Visionaries quadrant of the 2018 Gartner Magic Quadrant for Endpoint Protection Platforms.
  • October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine.

About the Role 
CrowdStrike is looking for a Business Systems Analyst to join our fast growing Business Systems team. In this role, you will work closely with business partners to align technology solutions with business needs. Based on a deep understanding of the business, you will be responsible for designing, managing, and improving our Front Office systems centered around Salesforce.com. With your technical expertise, you will implement business applications and influence the design of features that enable our Sales, Marketing, Finance and Customer Success teams. You will also define the scope of technical projects and oversee execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.

What You’ll Do

  • Partner with business stakeholders to prioritize, coordinate and execute Business Systems projects and enhancements.
  • Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions.
  • Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications.
  • Create and maintain project, application and architectural design documents and Salesforce.com development best practices.
  • Work to drive adoption and alignment across the company’s business processes and systems
  • Ensure the consistency and quality of data across the company.
  • Use and recommend best practices while delivering scalable high quality solutions.

What You’ll Need 

  • Bachelor's degree (technical degree preferred).
  • 5+ years of experience implementing, configuring and administering SaaS business systems for a software company.
  • Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.
  • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
  • com certification (Administrator, Advanced Administrator) preferred but not necessary.
  • Passion for creating a frictionless end user experience.
  • Proven ability to work creatively and analytically in a problem-solving scenario
  • Strong knowledge and understanding of the Salesforce.com platform, eco-system and best-practices

Benefits of Working at CrowdStrike 

  • Competitive compensation + Stock Options
  • 401k
  • Competitive Vacation Policy
  • Paid parental leave 
  • Competitive Health, dental, and vision benefits for you and your family
  • We embrace distributed work and flexible work hours
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats 
  • Regular team activities, including happy hours, community service events

CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. 

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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