Mattel Sr IT Project Manager - Salesforce Cloud | SmartRecruiters
at Mattel

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

As the Sr IT Project Manager, Commercial you will be responsible for managing the portfolio of Strategic IT projects and initiatives under the GTO Roadmap to deliver an end to end solutions to support our commercial sales business. The project leader will be ensuring they are delivered on time, within budget, and to the highest quality standards. You will work closely with senior leadership, IT teams, and business stakeholders to define program objectives, oversee project execution, and facilitate change management processes. Your strategic vision and leadership will drive the successful delivery of IT solutions that support our business goals.

The program will implement capabilities for Mattel to a robust Salesforce Consumer Goods Cloud solution to support Mattel’s Business

Job Description

The Opportunity: 

We are seeking a highly skilled Sr IT Project Manager, Commercial, to lead and oversee the implementation of Salesforce Consumer Goods Cloud system across our organization and our solutions for our commercials sales business. The candidate will have a proven track record in delivering large-scale technology programs, excellent leadership abilities, transformation experience, and a deep understanding of IT project management and business process re-design.

What Your Impact Will Be: 

1. Program Leadership:
2. Lead the end-to-end implementation of the global Salesforce Consumer Goods Cloud system, ensuring alignment with business goals, timelines, and budgets.
3. Serve as the primary point of contact for all commercial program-related activities.
4. Deliver multiple business capabilities across 150 markets across multiple time zones.
5. Project Planning and Execution:
6. Develop detailed project plans, including scope, milestones, resource allocation, risk management, and contingency planning.
7. Coordinate with cross-functional teams, including IT, business stakeholders, and external vendors, to ensure project success.
8. Manage and lead multiple streams of projects/ programs to drive initiatives to success outcomes
9. Stakeholder Management:
10. Collaborate with executive leadership and department heads to define program objectives, priorities, and deliverables.
11. Communicate project status, risks, and issues to stakeholders and provide recommendations for resolution.
12. Team Management:
13. Build and manage a high-performing project team, including internal staff, contractors, and multiple vendors and third-party consultants.
14. Provide mentorship and guidance to team members to ensure successful delivery.
15. Risk and Issue Management:
16. Identify, assess, and mitigate risks and issues throughout the program lifecycle.
17. Develop and implement corrective actions as needed to ensure project continuity.
18. Quality Assurance:
19. Ensure the Salesforce Consumer Goods Cloud solution meets business requirements and quality standards through rigorous testing and validation processes.
20. Oversee data migration, system integration, and user acceptance testing.
21. Change Management:
22. Develop and execute a comprehensive management strategy to facilitate user adoption and minimize disruption.
23. Provide training and support to end-users and stakeholders.
24. Budget and Resource Management:
25. Manage program budgets, ensuring cost efficiency and transparency.
26. Optimize resource utilization across project phases.

Qualifications

What We’re Looking For:

- Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.

- [Preferred] master’s degree or relevant certifications (e.g., PMP, PRINCE2, or ITIL).

- 10+ years of experience in IT program management, with a focus on SaaS Cloud implementations

- Experience managing budgets $5-10M

- Experience in managing multi-site or global Salesforce Cloud implementations.

- Must have cloud-based Salesforce Cloud solutions and SaaS models.

- Knowledge of regulatory compliance requirements related to Salesforce Consumer Goods Cloud systems.

- Proven success in leading large-scale, complex IT projects, and Salesforce Consumer Goods Cloud implementation.

- Waterfall and Agile delivery models

- Strong understanding of Salesforce Consumer Goods Cloud systems, commercial sales business processes, and enterprise architecture.

- Expertise in project management methodologies (Agile, Waterfall, Hybrid).

- Excellent organizational, analytical, and problem-solving skills.

- Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

- Proficiency in project management tools (e.g., MS Project, Jira, Trello).

- Knowledge of Salesforce Consumer Goods Cloud-specific tools and platforms required

- Familiar with Jira and Jira Align and Agile Practices

The annual base salary range for this position is between $165,000 and $195,000.

**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

1. We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
2. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
3. We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.