Salesforce Administrator
at PlayOn

We are looking for a detail-oriented and proactive Salesforce Administrator to join our team. This role is key to ensuring our Salesforce platform is optimized, reliable, and aligned with business needs across support, sales, customer success, operations, and field service. The ideal candidate thrives on solving problems, streamlining processes, and enabling teams to work smarter through technology.

The Outcomes You’ll Deliver 

·      Maximize efficiency across Sales, Service, and Field Service Consoles by optimizing configuration, page layouts, and automation for streamlined user workflows

·      Streamline workflows and automation that save time and reduce manual work

·      Ensure strong adoption and effective use of Salesforce

In this role, you can expect to

1. Serve as the primary system administrator for our Salesforce org.
2. Manage user accounts, roles, permissions, and security settings.
3. Create and maintain custom objects, fields, page layouts, record types, workflows, validation rules, and process builder flows.
4. Develop and maintain reports and dashboards to support business decision-making.
5. Partner with cross-functional teams to gather requirements and implement solutions that improve efficiency and data accuracy.
6. Troubleshoot issues, perform regular system audits, and manage data integrity.
7. Oversee integrations between Salesforce and other business systems (e.g., marketing automation, data warehousing, customer support tools, internal applications).
8. Stay current on Salesforce best practices, new features, and platform releases; recommend enhancements where applicable.
9. Design and deliver training, resources, and user experiences that drive adoption, reduce support requests, and enable teams to leverage Salesforce more effectively.

To thrive in this role, you have

1. 3+ years of experience as a Salesforce Administrator (Service Cloud required, Sales Cloud & Field Service preferred).
2. Strong understanding of Salesforce configuration, security model, and automation tools (Flow, Workflow Rules, Apex).
3. Experience with data management tools such as Data Loader.
4. Familiarity with Salesforce integrations and API fundamentals.
5. Excellent analytical, problem-solving, and communication skills.
6. Ability to work collaboratively with technical and non-technical stakeholders.
7. Salesforce Administrator certification (ADM-201) preferred

How You Play

1. Ownership over Participation- You take responsibility for achieving holistic outcomes, prioritize key objectives, and adapt quickly when situations require a different approach. You follow through even against the toughest challenges.  

1. Team over Stars- You are a bridge builder, establishing processes and relationships with teams outside your own. You work to rally around common goals, find win-win solutions, compromise when necessary, and help others succeed.  

1. Growth over Comfort- You are driven by a desire to grow and actively seek opportunities to expand your comfort zone, skills, and confidence. You embrace new challenges with curiosity, accepting discomfort and failure as opportunities to learn.   

1. Fairness over Popularity- You approach decisions with a scientist’s mindset, challenging your assumptions and remaining objective. You consider long-term impact rather than relying on short-term gains, proactively seek others’ perspectives, and manage emotions in decision-making.   

Company Overview 

PlayOn is a dynamic growth-stage company dedicated to championing the spirit of play in the high school space. Backed by KKR, our family of brands—including GoFan, NFHS Network, and MaxPreps—empowers schools with innovative solutions and exceptional service. Our fan engagement platform is the only one that offers event ticketing, streaming, fundraising, concessions, merchandise sales, and website management in one place. We save administrators time so they can focus on what truly matters: supporting the students, staff, and fans who bring their programs to life. 

Trusted by thousands of schools across the country, we're here to help create more instant replays, hold-your-breath moments, last-minute comebacks, and games you want to watch over and over again. 

When being there means everything, we make sure you never miss a moment.  

Why you’ll love working at PlayOn  

Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions. 

This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve. 

Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team. 

The Benefits We Offer 

Multiple medical insurance plans to choose from 

Dental, vision life and disability insurance 

Employee Emergency Fund  

Company equity (stock options) 

Open PTO policy  

401K plan with company match 

Hybrid/flexible work environment 

Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.