CRM DevOps Release Analyst
at University of Colorado Boulder

The Office of Information Technology at the University of Colorado Boulder invites applications for a CRM DevOps Release Analyst! This position serves as a professional-level (individual contributor) analyst supporting the development, testing, and release of Salesforce.com (SFDC) solutions for the Enterprise CRM program within the Digital Experience and Technology for Learner Success (DETLS) / Learner Engagement Technology (LET) effort, with a focus on Salesforce’s Education Cloud product. 

This position exists to relieve developers, Operations Analysts, and the DevOps Manager of routine release mechanics by building and reviewing release packages; implementing and monitoring the deployment pipeline; managing sandbox creation, maintenance, data seeding, and lifecycle; supporting backup and metadata hygiene for production environments; creating/maintaining operational documentation; and providing hands-on configuration and QA testing support. This position reports to the Enterprise CRM DevOps Manager and works closely with the Sr. SFDC Developer, CRM Technical Architect, CRM Operations Analysts, and the Business Analyst team to ensure stable, secure, and scalable releases to production. 

This position operates within established change, incident, and configuration management processes, and leverages existing CRM and CU/OIT shared technical infrastructure, methods, and data, including enterprise processes, systems, and integrations. As a professional-level role, work is performed under the supervision and code review of senior technical staff, with a defined escalation path (Analyst/Coordinator> Sr. Developer / DevOps Manager > Assistant Director of CRM Services & Systems).

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Duties Include 

1. Release, Deployment & Environment Engineering
2. Deployment QA, Testing & Documentation Support
3. Governance, Metrics & Service Management Alignment
4. Technical Support
5. Professional Development & Proficiency Maintenance

What You Should Know

This position is in a hybrid work situation, working primarily remotely but will report to campus a few times each year.

What We Can Offer

The annual salary range is $74,400 - $81,840.

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. In fact, CU Boulder has been named one of Forbes' America's Best Large Employers, ranking #4 among large employers in Colorado and #28 among universities nationwide. 

What We Require

1. A bachelor's degree from an accredited institution in computer science, computer information systems, or a related field. A combination of education and/or related experience may be substituted for the degree on a year-for-year basis.
2. 2 or more years of experience in software release management, systems administration, CI/CD support, Salesforce development, or comparable technical operations.
3. Familiarity with Git and source control concepts.
4. Familiarity with Salesforce data tools (e.g., Data Loader) and/or deployment tooling (e.g., Gearset, Jenkins).

What We Would Like You to Have

1. Salesforce Certified Administrator or Salesforce Certified Platform Developer I certification expected within 6-12 months of hire if not held at hire. 
2. Familiarity with a ticketing/ITSM system such as ServiceNow. 
3. Familiarity with project management tools such as Jira.
4. Experience with data modeling and ETL tools.
5. Exposure to agile / continuous integration practices.
6. Prior experience in Higher Education is desirable.

Special Instructions

To view the job ad in its entirety and apply to this position, please visit:  https://jobs.colorado.edu/jobs/JobDetail/CRM-DevOps-Release-Analyst/7537 

Please apply by October 20th, 2026 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.